Performance assessment in academic libraries:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
London u.a.
Mansell
1995
|
| Ausgabe: | 1. publ. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XII, 211 S. |
| ISBN: | 0720121884 |
Internformat
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Datensatz im Suchindex
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|---|---|
| adam_text | Contents
List of illustrations viii
List of appendices ix
Abbreviations x
Preface xi
/ Performance assessment: an introduction 1
What is Performance assessment? 2
Terminology 4
Why is Performance assessed? 7
How is Performance assessed? 9
Influential publications 10
Performance assessment in the public sector 13
Further Reading 17
2 The consumer perspective 19
The importance of the user 22
Users expectations 25
Customer orientation approach 27
Charterism 30
Non users 30
Further Reading 31
3 A managerial perspective 33
by Mike Heery
The rise of managerialism 34
Participative managerialism 37
vi Contents
Strategie managerialism 39
The management of Performance assessment 41
Conclusions 47
Further Reading 48
4 The library perspective 49
Further education sector 50
Higher education sector 61
Common themes 67
5 Book and periodical collections 71
So why evaluate collections? 73
Quality and relevance of collections 74
Availability 76
Failure studies 77
Accessibility 80
Document delivery 83
Collection usage 85
Further Reading 88
6 User education 90
Evaluation: a brief history 93
Why evaluate user education? 93
Disadvantages of evaluation 95
What to evaluate? 96
How to evaluate? 100
Assessment methods 101
Long term benefits 105
Further Reading 105
7 Readers enquiry Services 107
Readers enquiries 108
Why evaluate readers enquiry Services? 109
What to evaluate? 111
How to evaluate? 113
Further Reading 117
Contents vii
8 Staff appraisal 119
by Julie Parry
Background 120
The purpose of appraisal 121
The benefits of appraisal 121
Drawbacks 122
Methods of assessing Performance 123
Who is appraisal for? 124
Who should assess Performance? 125
Preparation and organization 127
Appraisal interviews 129
Training and staff development 133
Evaluation 134
Further Reading 134
9 Survey methods 136
Quantitative versus qualitative methods 137
Questionnaire surveys 140
Questionnaire design 142
Closed versus open questions 143
Question wording 145
Interviewing 147
Piloting 150
Sampling 151
Validity and reliability 153
Further Reading 154
/ 0 Performance assessment: the way forward 156
by Geoffrey Ford
The influence of external agencies 157
User involvement and feedback 159
Information technology and management information 160
The quest for Standards 162
Staff participation 165
Planning 165
The SCONUL approach 167
Appendices 174
References and Further Reading 191
Index 206
|
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| dewey-full | 027.7 |
| dewey-hundreds | 000 - Computer science, information, general works |
| dewey-ones | 027 - General libraries and archives |
| dewey-raw | 027.7 |
| dewey-search | 027.7 |
| dewey-sort | 227.7 |
| dewey-tens | 020 - Library and information sciences |
| discipline | Allgemeines Bibliotheks- u. Informationswesen |
| edition | 1. publ. |
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| id | DE-604.BV010435996 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T17:52:31Z |
| institution | BVB |
| isbn | 0720121884 |
| language | English |
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| physical | XII, 211 S. |
| publishDate | 1995 |
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| publisher | Mansell |
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| spelling | Morgan, Steve Verfasser aut Performance assessment in academic libraries Steve Morgan 1. publ. London u.a. Mansell 1995 XII, 211 S. txt rdacontent n rdamedia nc rdacarrier Bibliotheekbeheer gtt Evaluatie gtt Wetenschappelijke bibliotheken gtt Academic libraries Evaluation Evaluation (DE-588)4071034-8 gnd rswk-swf Wissenschaftliche Bibliothek (DE-588)4066573-2 gnd rswk-swf Leistungsmessung (DE-588)4167290-2 gnd rswk-swf Wissenschaftliche Bibliothek (DE-588)4066573-2 s Leistungsmessung (DE-588)4167290-2 s DE-604 Evaluation (DE-588)4071034-8 s DE-188 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006954492&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Morgan, Steve Performance assessment in academic libraries Bibliotheekbeheer gtt Evaluatie gtt Wetenschappelijke bibliotheken gtt Academic libraries Evaluation Evaluation (DE-588)4071034-8 gnd Wissenschaftliche Bibliothek (DE-588)4066573-2 gnd Leistungsmessung (DE-588)4167290-2 gnd |
| subject_GND | (DE-588)4071034-8 (DE-588)4066573-2 (DE-588)4167290-2 |
| title | Performance assessment in academic libraries |
| title_auth | Performance assessment in academic libraries |
| title_exact_search | Performance assessment in academic libraries |
| title_full | Performance assessment in academic libraries Steve Morgan |
| title_fullStr | Performance assessment in academic libraries Steve Morgan |
| title_full_unstemmed | Performance assessment in academic libraries Steve Morgan |
| title_short | Performance assessment in academic libraries |
| title_sort | performance assessment in academic libraries |
| topic | Bibliotheekbeheer gtt Evaluatie gtt Wetenschappelijke bibliotheken gtt Academic libraries Evaluation Evaluation (DE-588)4071034-8 gnd Wissenschaftliche Bibliothek (DE-588)4066573-2 gnd Leistungsmessung (DE-588)4167290-2 gnd |
| topic_facet | Bibliotheekbeheer Evaluatie Wetenschappelijke bibliotheken Academic libraries Evaluation Evaluation Wissenschaftliche Bibliothek Leistungsmessung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006954492&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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