Quality management in service organisations:
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Melbourne
Longman Business & Professional
1994
|
| Ausgabe: | 1. publ. |
| Schriftenreihe: | Performance in management
|
| Schlagworte: | |
| Beschreibung: | X, 213 S. graph. Darst. |
| ISBN: | 0582803454 |
Internformat
MARC
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| 100 | 1 | |a Beilharz, Georg R. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Quality management in service organisations |c Georg R. Beilharz ; Ross L. Chapman |
| 250 | |a 1. publ. | ||
| 264 | 1 | |a Melbourne |b Longman Business & Professional |c 1994 | |
| 300 | |a X, 213 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 0 | |a Performance in management | |
| 650 | 4 | |a Customer services |x Management | |
| 650 | 4 | |a Customer services |z Australia |x Management | |
| 650 | 4 | |a Service industries |x Management | |
| 650 | 4 | |a Service industries |x Quality control | |
| 650 | 4 | |a Service industries |z Australia |x Quality control | |
| 650 | 0 | 7 | |a Dienstleistungsbetrieb |0 (DE-588)4012181-1 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Qualitätsmanagement |0 (DE-588)4219057-5 |2 gnd |9 rswk-swf |
| 651 | 4 | |a Australien | |
| 689 | 0 | 0 | |a Qualitätsmanagement |0 (DE-588)4219057-5 |D s |
| 689 | 0 | 1 | |a Dienstleistungsbetrieb |0 (DE-588)4012181-1 |D s |
| 689 | 0 | |5 DE-604 | |
| 700 | 1 | |a Chapman, Ross L. |e Verfasser |4 aut | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-006944791 | ||
Datensatz im Suchindex
| _version_ | 1804124854558916608 |
|---|---|
| any_adam_object | |
| author | Beilharz, Georg R. Chapman, Ross L. |
| author_facet | Beilharz, Georg R. Chapman, Ross L. |
| author_role | aut aut |
| author_sort | Beilharz, Georg R. |
| author_variant | g r b gr grb r l c rl rlc |
| building | Verbundindex |
| bvnumber | BV010423949 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.5 |
| callnumber-search | HF5415.5 |
| callnumber-sort | HF 45415.5 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QR 560 |
| ctrlnum | (OCoLC)37068448 (DE-599)BVBBV010423949 |
| dewey-full | 658 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658 |
| dewey-search | 658 |
| dewey-sort | 3658 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 1. publ. |
| format | Book |
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| geographic | Australien |
| geographic_facet | Australien |
| id | DE-604.BV010423949 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T17:52:17Z |
| institution | BVB |
| isbn | 0582803454 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-006944791 |
| oclc_num | 37068448 |
| open_access_boolean | |
| owner | DE-703 |
| owner_facet | DE-703 |
| physical | X, 213 S. graph. Darst. |
| publishDate | 1994 |
| publishDateSearch | 1994 |
| publishDateSort | 1994 |
| publisher | Longman Business & Professional |
| record_format | marc |
| series2 | Performance in management |
| spelling | Beilharz, Georg R. Verfasser aut Quality management in service organisations Georg R. Beilharz ; Ross L. Chapman 1. publ. Melbourne Longman Business & Professional 1994 X, 213 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Performance in management Customer services Management Customer services Australia Management Service industries Management Service industries Quality control Service industries Australia Quality control Dienstleistungsbetrieb (DE-588)4012181-1 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Australien Qualitätsmanagement (DE-588)4219057-5 s Dienstleistungsbetrieb (DE-588)4012181-1 s DE-604 Chapman, Ross L. Verfasser aut |
| spellingShingle | Beilharz, Georg R. Chapman, Ross L. Quality management in service organisations Customer services Management Customer services Australia Management Service industries Management Service industries Quality control Service industries Australia Quality control Dienstleistungsbetrieb (DE-588)4012181-1 gnd Qualitätsmanagement (DE-588)4219057-5 gnd |
| subject_GND | (DE-588)4012181-1 (DE-588)4219057-5 |
| title | Quality management in service organisations |
| title_auth | Quality management in service organisations |
| title_exact_search | Quality management in service organisations |
| title_full | Quality management in service organisations Georg R. Beilharz ; Ross L. Chapman |
| title_fullStr | Quality management in service organisations Georg R. Beilharz ; Ross L. Chapman |
| title_full_unstemmed | Quality management in service organisations Georg R. Beilharz ; Ross L. Chapman |
| title_short | Quality management in service organisations |
| title_sort | quality management in service organisations |
| topic | Customer services Management Customer services Australia Management Service industries Management Service industries Quality control Service industries Australia Quality control Dienstleistungsbetrieb (DE-588)4012181-1 gnd Qualitätsmanagement (DE-588)4219057-5 gnd |
| topic_facet | Customer services Management Customer services Australia Management Service industries Management Service industries Quality control Service industries Australia Quality control Dienstleistungsbetrieb Qualitätsmanagement Australien |
| work_keys_str_mv | AT beilharzgeorgr qualitymanagementinserviceorganisations AT chapmanrossl qualitymanagementinserviceorganisations |