The politics of quality in the public sector: the management of change
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
London u.a.
Routledge
1995
|
| Ausgabe: | 1. publ. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XII, 289 S. |
| ISBN: | 0415106656 0415106664 |
Internformat
MARC
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| 245 | 1 | 0 | |a The politics of quality in the public sector |b the management of change |c ed. by Ian Kirkpatrick ... |
| 250 | |a 1. publ. | ||
| 264 | 1 | |a London u.a. |b Routledge |c 1995 | |
| 300 | |a XII, 289 S. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 7 | |a Collectieve sector |2 gtt | |
| 650 | 7 | |a Entreprises publiques - Grande-Bretagne - Gestion |2 ram | |
| 650 | 7 | |a Kwaliteitszorg |2 gtt | |
| 650 | 7 | |a Qualité - Contrôle - Grande-Bretagne |2 ram | |
| 650 | 7 | |a Qualité totale - Grande-Bretagne |2 ram | |
| 650 | 7 | |a Secteurs public et parapublic - Grande-Bretagne - Qualité - Contrôle |2 ram | |
| 650 | 4 | |a Administrative agencies |z Great Britain |x Management |v Case studies | |
| 650 | 4 | |a Administrative agencies |z Great Britain |x Quality control |v Case studies | |
| 650 | 4 | |a Total quality management |z Great Britain | |
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| 650 | 0 | 7 | |a Qualitätsmanagement |0 (DE-588)4219057-5 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Öffentlicher Dienst |0 (DE-588)4043169-1 |2 gnd |9 rswk-swf |
| 651 | 4 | |a Großbritannien | |
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| 700 | 1 | |a Kirkpatrick, Ian |e Sonstige |4 oth | |
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| 999 | |a oai:aleph.bib-bvb.de:BVB01-006927200 | ||
Datensatz im Suchindex
| _version_ | 1804124830084104192 |
|---|---|
| adam_text | Contents
Contributors vii
Preface xi
Introduction: The politics of quality in the public sector 1
Ian Kirkpatrick and Miguel Martinez Lucio
1 The uses of quality in the British government s reform
of the public sector 16
Ian Kirkpatrick and Miguel Martinez Lucio
2 Managing quality and organizational politics: TQM as a
governmental technology 44
Mike Reed
3 Customizing the pubh c for health care: What s in a
label? 65
Andrew Thompson
4 Performance indicators, bureaucratic control and the
decline of professional autonomy: The case of
academic librarians 84
Annette Davies and Ian Kirkpatrick
5 Quality and social housing: Irreconcilable partners? 108
Alf Fitzgeorge Butler and Peter Williams
6 The quality of mercy: The management of quality in the
personal social services 128
Ian Shaw
vi Contents ^ 7 Quality, competition and contracts in general practice
fundholding 151
Robert Harris
8 Professional cultures and paradigms of quality in health
care 166
Philip Morgan and Christopher Potter
9 Quality in the marketing change process: The case of the
National Health Service 190
Martin Kitchener and Richard Whipp
10 The emergence and use of quality in British Rail 212
Andrew Pendleton
11 Quality and new industrial relations : The case of
Royal Mail 232
Miguel Martinez Lucio
12 Market driven reforms in education: Performance,
quality and industrial relations in schools 249
Jackie Sinclair, Roger Seifert and Mike Ironside
Conclusion: The politics of quality and the emergence of
new issues and tensions within the public sector 271
Miguel Martinez Lucio and Ian Kirkpatrick
Index 282
|
| any_adam_object | 1 |
| building | Verbundindex |
| bvnumber | BV010403460 |
| callnumber-first | J - Political Science |
| callnumber-label | JN425 |
| callnumber-raw | JN425 |
| callnumber-search | JN425 |
| callnumber-sort | JN 3425 |
| classification_rvk | PN 985 QR 420 |
| ctrlnum | (OCoLC)30892380 (DE-599)BVBBV010403460 |
| dewey-full | 350/.000941 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 350 - Public administration and military science |
| dewey-raw | 350/.000941 |
| dewey-search | 350/.000941 |
| dewey-sort | 3350 3941 |
| dewey-tens | 350 - Public administration and military science |
| discipline | Rechtswissenschaft Wirtschaftswissenschaften |
| edition | 1. publ. |
| format | Book |
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| spelling | The politics of quality in the public sector the management of change ed. by Ian Kirkpatrick ... 1. publ. London u.a. Routledge 1995 XII, 289 S. txt rdacontent n rdamedia nc rdacarrier Collectieve sector gtt Entreprises publiques - Grande-Bretagne - Gestion ram Kwaliteitszorg gtt Qualité - Contrôle - Grande-Bretagne ram Qualité totale - Grande-Bretagne ram Secteurs public et parapublic - Grande-Bretagne - Qualité - Contrôle ram Administrative agencies Great Britain Management Case studies Administrative agencies Great Britain Quality control Case studies Total quality management Great Britain Qualitätskontrolle (DE-588)4047968-7 gnd rswk-swf Verwaltung (DE-588)4063317-2 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Öffentlicher Dienst (DE-588)4043169-1 gnd rswk-swf Großbritannien Großbritannien (DE-588)4022153-2 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content (DE-588)4522595-3 Fallstudiensammlung gnd-content Großbritannien (DE-588)4022153-2 g Öffentlicher Dienst (DE-588)4043169-1 s Qualitätsmanagement (DE-588)4219057-5 s DE-604 Verwaltung (DE-588)4063317-2 s Qualitätskontrolle (DE-588)4047968-7 s Kirkpatrick, Ian Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006927200&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | The politics of quality in the public sector the management of change Collectieve sector gtt Entreprises publiques - Grande-Bretagne - Gestion ram Kwaliteitszorg gtt Qualité - Contrôle - Grande-Bretagne ram Qualité totale - Grande-Bretagne ram Secteurs public et parapublic - Grande-Bretagne - Qualité - Contrôle ram Administrative agencies Great Britain Management Case studies Administrative agencies Great Britain Quality control Case studies Total quality management Great Britain Qualitätskontrolle (DE-588)4047968-7 gnd Verwaltung (DE-588)4063317-2 gnd Qualitätsmanagement (DE-588)4219057-5 gnd Öffentlicher Dienst (DE-588)4043169-1 gnd |
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| title | The politics of quality in the public sector the management of change |
| title_auth | The politics of quality in the public sector the management of change |
| title_exact_search | The politics of quality in the public sector the management of change |
| title_full | The politics of quality in the public sector the management of change ed. by Ian Kirkpatrick ... |
| title_fullStr | The politics of quality in the public sector the management of change ed. by Ian Kirkpatrick ... |
| title_full_unstemmed | The politics of quality in the public sector the management of change ed. by Ian Kirkpatrick ... |
| title_short | The politics of quality in the public sector |
| title_sort | the politics of quality in the public sector the management of change |
| title_sub | the management of change |
| topic | Collectieve sector gtt Entreprises publiques - Grande-Bretagne - Gestion ram Kwaliteitszorg gtt Qualité - Contrôle - Grande-Bretagne ram Qualité totale - Grande-Bretagne ram Secteurs public et parapublic - Grande-Bretagne - Qualité - Contrôle ram Administrative agencies Great Britain Management Case studies Administrative agencies Great Britain Quality control Case studies Total quality management Great Britain Qualitätskontrolle (DE-588)4047968-7 gnd Verwaltung (DE-588)4063317-2 gnd Qualitätsmanagement (DE-588)4219057-5 gnd Öffentlicher Dienst (DE-588)4043169-1 gnd |
| topic_facet | Collectieve sector Entreprises publiques - Grande-Bretagne - Gestion Kwaliteitszorg Qualité - Contrôle - Grande-Bretagne Qualité totale - Grande-Bretagne Secteurs public et parapublic - Grande-Bretagne - Qualité - Contrôle Administrative agencies Great Britain Management Case studies Administrative agencies Great Britain Quality control Case studies Total quality management Great Britain Qualitätskontrolle Verwaltung Qualitätsmanagement Öffentlicher Dienst Großbritannien Aufsatzsammlung Fallstudiensammlung |
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