Auditing for environmental quality leadership: beyond compliance to environmental excellence
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | Undetermined |
| Veröffentlicht: |
New York, NY u.a.
Wiley
1995
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXV, 331 S. graph. Darst. |
| ISBN: | 0471114928 |
Internformat
MARC
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| 245 | 1 | 0 | |a Auditing for environmental quality leadership |b beyond compliance to environmental excellence |c ed. by John T. Willig |
| 264 | 1 | |a New York, NY u.a. |b Wiley |c 1995 | |
| 300 | |a XXV, 331 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
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Datensatz im Suchindex
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|---|---|
| adam_text | Contents
Authors xvii
Preface xxi
Introduction xxiii
SECTION ONE
Auditing for Environmental Excellence
CHAPTER 1 3
EPA s Environmental Leadership Pilot Projects
Ira R. Feldman and Michael C. Schiavo
Criteria for Facility Pilot Projects 4
1. Compliance History 4
2. Environmental Management and Auditing Systems 4
3. Disclosure of Audit Results 4
4. Pollution Prevention 5
5. Setting an Example 5
6. Performance Measures 5
7. Employee and Community Involvement 5
Proposal Review and Selection Process 5
Background 6
Summary of Public Comments on Original ELP Proposal 6
Comments on Specific Issues 7
CHAPTER 2 11
Auditing for Compliance Is Only the Beginning:
Lessons from Leading Companies
Richard P. Wells
The Role of Auditing 13
Management Systems Audits 14
Management Systems Auditing in the Context
of Environmental Performance Evaluation 16
A Leading Indicator of Performance 17
A Diagnostic Device 17
v
A Benchmark of Management Systems 18
Conclusion 21
CHAPTER 3 23
Evaluating Management Systems as Part of Environmental Audits
Lawrence B. Cahill
What Is a Management System? 25
How Do You Do It? 26
Why Is It So Difficult? 27
Experience at Work 28
Conoco 28
Rohm and Haas 29
Alternative Paths 29
CHAPTER 4 31
Case Study: Toward Effective Environmental Auditing at the TVA
Management Audits versus Compliance Audits
Myron L Iwanski and John R. Thuman
Differences between Compliance Audits and Management Audits 32
Regulatory Authority Enforcement 33
Areas Examined in Management Audits 34
The Tennessee Valley Authority s Approach to Management Audits 35
Conclusion 37
SECTION TWO
Quality Management Initiatives Driving Change
CHAPTER 5 41
GEMI s Environmental Self Assessment Program (ESAP)
Chris FrtzGerald
Approach 41
Applying the ESAP 44
Calculating ESAP Scores 44
Using the ESAP Score Results 45
Getting the ESAP 49
vi
CHAPTER 6 51
Case Study: Using GEMI s Environmental Self Assessment
Procedure (ESAP) to Evaluate Environmental Performance
Robert R. Morton
Case Study 54
Company ESAP Results 55
Auditors and Company Comparison 55
Comparison to Other Companies 56
Improvement Opportunities 57
Conclusion 60
CHAPTER 7 61
Certification of Environmental Management Systems
for ISO 9000 and Competitive Advantage
Suzan L Jackson
What Is ISO 9000? 61
Quality System Registration 62
International Environmental Scene 63
Strategic Advisory Group for the Environment 64
The EC and the Environment: Community Eco Management
and Audit Scheme 66
EMS Standards: Two Approaches 66
Applying ISO 9000 to the Environment 66
Environmental Management System Standard: BS 7750 67
The Issues and the Future 68
CHAPTER 8 69
The European Eco label and Audit Scheme:
New Environmental Standards for Competing Abroad
John J. Kirchenstein and Rodger A. Jump
Background 70
The Eco label Procedure 71
Recycling 73
Audit Scheme 74
United Nations Cleaner Production Program 75
Environmental Management Standards 76
vii
The Current Status in the United States 7 7
Conclusion 78
CHAPTER 9 79
Environmental Auditing and the New ASTM Standards:
A Useful Management Tool or an Enforcement Time Bomb?
William P. Gulledge
Important Environmental Auditing Issues 80
ASTM Standards for Environmental Auditing 81
CHAPTER 10 93
Voluntary Standards at the Dawn of IS014000: Fit or Folly for TQEM?
Lynn Johannson
Standards Applied by Industry 101
Standards Applied to Process Improvement 101
Standards Applied to Products 101
Standards Applied by Nation 101
Editor s Commentary 102
SECTION THREE
Measuring for Success: New Quality Assessment
Tools for Environmental Managers and Auditors
CHAPTER 11 107
Environmental Cost Accounting:
The Bottom Line for Environmental Quality Management
William G. Russell, Steven L Skalak, and Gail Miller
Environmental Goals and Objectives 109
Environmental Information Systems 109
Environmental Cost Accounting Matrix 110
Environmental Cost Accounting Systems 112
Environmental Costs and Conventional Cost Accounting 112
Activity based Costing 113
Total Cost Assessment and Tull Cost Accounting 115
viii
Life Cycle Assessment 116
External Costs and Benefits 117
Sustainable Development 118
Implementing a New CAS 119
Conclusion 119
CHAPTER 12 121
Council of Great Lakes Industries Framework and Assessment
Tool for Implementing TQEM
Grace H. Wever and George F. Vortiauer
Roadmap for TQEM Implementation 122
Leadership 128
Information and Analysis 129
Strategic Planning 131
Human Resource Development 131
Quality Assurance 132
Environmental Results 133
Customer/Stakeholder Satisfaction 133
Conclusion 134
CHAPTER 13 137
Selecting Measures for Corporate Environmental Quality:
Examples from TQEM Companies
Chris FrtzGerald
The Challenge of Appropriate Measures 137
Who Is Measuring What?—Classifying Environmental
Information Functions 138
Reports from the Measurement Front 139
AT T/Intel joint Benchmarking 139
Sandoz Corporation 141
Xerox Corporation 142
Niagara Mohawk Power Corporation (NMPC) 142
Green Environment, Inc. 143
3M Company 144
US. EPA 144
Conclusions 145
ix
CHAPTER 14 147
Quality Metrics in Design for Environment
Joseph Fiksel
The Need for Quality Measurement Tools 149
The Emergence of Design for Environment 150
Environmental Quality Metrics 153
Categories of Metrics 154
Qualitative versus Quantitative 154
Absolute versus Relative 155
Source versus Impact 156
Aggregation and Weighting Schemes 157
Conclusion 158
SECTION FOUR
Planning Quality Management Audits
CHAPTER 15 163
Benchmarking Environmental Audit Programs:
Best Practices and Biggest Challenges
Lawrence B. Cahill
Best Practices 166
Reports to Management 166
Relationship to Compensation 166
Use of Spill Drills 167
Red Tag Shutdowns 168
Community Participation 168
Next Site Participation 168
Use of Portable Computers 168
Assessment of Ancillary Operations 169
Use of Verification Audits 170
Site Satisfaction Questionnaire 170
Periodic Third Party Evaluations 170
Development of a Program Newsletter 171
Biggest Challenges 171
The Program Manual 171
Protocol Updating 172
State Regulatory Review 172
x
Misleading Closing Conferences 172
Report Timeliness and Quality 173
Insufficient Follow up 173
CHAPTER 16 175
Audits and Root Cause Analysis
Randy A. Roig and Peter Schneider
How Root Cause Analysis Is Applied 176
Methods of Root Cause Analysis 177
Interpreting the Pareto Diagram 179
First Stage EHS System 180
Second Stage EHS System 180
Third Stage EHS System 181
Fourth Stage EHS System 181
From Root Cause to Solutions 181
CHAPTER 17 185
Environmental Auditor Qualifications:
Meeting New, Rigorous Demands for Quality Audits
Lawrence B. Cahill
The Core Skills 185
The Learned Skills 185
The Inherent Skills 186
Observations in the Field 187
The Worst Attributes 187
The Best Attributes 189
Making Good Things Happen 189
Conclusion 190
CHAPTER 18 191
Evaluating Auditor Characteristics Essential for Environmental,
Health, and Safety Management Systems Assessments
J. Richard Pooler and Debora L Jones
Auditor Characteristics and Attributes 194
Identification of Personality and Functional Preference 195
Extroversion/Introversion 196
Sensing/Intuitive 196
xi
Thinking/Feeling 197
Judging/Perceiving 197
Conclusion 197
CHAPTER 19 199
Applying TQM to Environmental Site
Assessments under the ASTM Standard
Howard N. Apsan
What Is a Phase I Environmental Site Assessment? 200
Applying TQM to the Environmental Site Assessment Process 202
TQM Companies Require TQM Suppliers 203
Customer Satisfaction 204
Why ASTM? 204
Differentiating the Site Assessment 205
Records Review 205
Site Reconnaissance 206
Interviews 207
Report 208
Conclusion 209
SECTION FIVE
Conducting Quality Management Audits
CHAPTER 20 213
Continuous Improvement through Environmental Auditing at AlliedSignal
Ann C. Smith
Defining the Environmental Audit 213
HSE Audit Program Overview 214
Corporate Policy 214
Organization and Staffing 214
Audit Scope and Focus 215
Audit Selection Process 216
A udit Methodology 216
Phase I: Preparation 217
Phase II: On Site Review 217
Phase III: Reporting and Record Preservation 218
Report Distribution 219
xli
Records Retention 219
Other Reporting 219
Phase IV: Company Action 220
Program Benefits 220
Continuous Improvement in Environmental Management 220
Achieving Total Quality 222
CHAPTER 21 225
Auditing for Environmental Excellence at Union Carbide
Paul D. Coulter
Preparing for the Audit 226
Audit Protocols 226
Audit Timeliness Index 227
The Audit Process 228
Audit Follow Up 231
CHAPTER 22 233
Environmental Auditing and Continuous Improvement at Lockheed
Mark C. Posson and Craig A. Barney
Developing the Program 233
Satisfying Customer Expectations 235
Developing Audit Metrics 236
The Customer Survey 237
CHAPTER 23 239
Preparing Quality Audit Reports:
Ten Steps (and Some Leaps) to Improve Auditing
Lawrence B. Cahill
1. Keep the Customer in Mind. 239
2. Organize for Monitoring. 240
3. Pay Attention to Repeat Findings. 240
4. Be Clear and Precise. 240
5. Be Careful of Good Practices. 241
6. Set Priorities. 241
7. De emphasize Numbers. 243
8. Accept No Mistakes. 243
9. Remove Barriers to Efficiency. 244
10. Train the Auditors. 244
xiii
CHAPTER 24 245
Evaluating Your Environmental Audit Moving beyond Band Aids in
Developing Corrective Actions
Gilbert S. Hedstrom and Roger VI. Voeller
Expanding Corrective Action Planning 248
Applying Total Quality Management Tools 249
Application of the Four Phase Approach 250
Roles in Corrective Action Planning 252
Rethinking Environmental Management 255
CHAPTER 25 257
RCRA Inspections and Enforcement
Gabriel G. Crognale
The RIP—Outline for the Inspector 258
Planning the Inspection 259
Conducting the Inspection—What the Inspector Looks For 259
Tips for a Company to Protect Itself 260
Conclusion 262
CHAPTER 26 263
Environmental Auditing Roundtable Establishes Formal
Standards for Environmental, Health, and Safety Audits
William A. Yodis and Gilbert S. Hedstrom
Why Did the EAR Develop These Standards? 263
How Were the Standards Created? 264
The New Standards 264
Standards for Performance of Environmental,
Health, and Safety Audits 265
Introduction 265
I. General Standards 266
A. Auditor Proficiency 266
B. Due Professional Care 267
C. Independence 267
II. Conduct of Audits 268
A. Clear and Explicit Objectives 268
B. Systematic Plans and Procedures for Conducting Audits 268
xiv
C. Planned and Supervised Fieldwork 268
D. Audit Quality Control and Assurance 268
E. Audit Documentation 269
III. Audit Reporting 269
A. Clear and Appropriate Reporting 269
Environmental Auditing Roundtable Code of Ethics 269
Introduction 269
Professional Conduct 269
Conduct of Members 2 70
SECTION SIX
The Power of Information Technology
CHAPTER 27 273
The Power of IT: How Can Information Technology Support TQEM?
Lynn Johannson
Richard Underwood, NASA 275
David Olson, Geomatics International 276
Doug Archibald, SESI 278
Summary 279
Appendix 280
CHAPTER 28 281
Supporting Auditing Programs with Automated Tools
Barbara Jo Ruble
Regulatory Information Tools 281
Audit Checklist and Protocol Tools 284
Reporting Tools 285
Tools That Track Corrective Actions 285
Trend Analysis 286
Identifying Your Information Management Needs 286
Identify the Beneficiaries 287
Identify the Costs 288
Setting Reasonable Expectations 288
Conclusion 290
XV
CHAPTER 29 291
Case Study: Browning Ferris Industries Computerized System
for Managing Audit and Environmental Performance
Curtis J. Johnson
Findings as Data 292
Rankings 292
Action Plan Development 293
Actions as Data 295
Follow Up Tracking 295
Per Cent Completion Report 296
Compensation Tie In 297
Program Enhancements 297
Program Results 298
Appendix A 301
Appendix B 311
Appendix C 313
Index 317
xvi
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| spelling | Auditing for environmental quality leadership beyond compliance to environmental excellence ed. by John T. Willig New York, NY u.a. Wiley 1995 XXV, 331 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Umweltaudit (DE-588)4335050-1 gnd rswk-swf USA (DE-588)4078704-7 gnd rswk-swf USA (DE-588)4078704-7 g Umweltaudit (DE-588)4335050-1 s DE-604 Willig, John T. Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006903105&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
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| title | Auditing for environmental quality leadership beyond compliance to environmental excellence |
| title_auth | Auditing for environmental quality leadership beyond compliance to environmental excellence |
| title_exact_search | Auditing for environmental quality leadership beyond compliance to environmental excellence |
| title_full | Auditing for environmental quality leadership beyond compliance to environmental excellence ed. by John T. Willig |
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