Business in the information age: heading for new processes
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | German |
| Veröffentlicht: |
Berlin [u.a.]
Springer
1995
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XVI, 387 S. graph. Darst. |
| ISBN: | 354060023X |
Internformat
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| 245 | 1 | 0 | |a Business in the information age |b heading for new processes |c Hubert Österle |
| 264 | 1 | |a Berlin [u.a.] |b Springer |c 1995 | |
| 300 | |a XVI, 387 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
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| 650 | 7 | |a Informatietechnologie |2 gtt | |
| 650 | 7 | |a Negócio |2 larpcal | |
| 650 | 7 | |a Organisatieontwikkeling |2 gtt | |
| 650 | 7 | |a Strategische planning |2 gtt | |
| 650 | 7 | |a Tecnologia da informação |2 larpcal | |
| 650 | 4 | |a Datenverarbeitung | |
| 650 | 4 | |a Wirtschaft | |
| 650 | 4 | |a Business -- Data processing | |
| 650 | 4 | |a Management information systems | |
| 650 | 4 | |a System design | |
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Datensatz im Suchindex
| _version_ | 1804124761884721152 |
|---|---|
| adam_text | Table of Contents
1. Introduction 1
1.1. The Transformation of the Economy 1
1.2. Business Transformation and its Roots 9
1.3. Business Engineering 13
1.3.1. From Business Strategy to Information System 14
1.3.2. Business Engineering Procedures 21
1.3.3. The Business Engineering Discipline 26
1.4. The PROMET Method 31
1.5. Reader s Guide 32
2. Organization Design 35
2.1. The Goals of Organization Design 36
2.2. Process Model 37
2.2.1. An Example of Process Design 38
2.2.1.1. The Sales Process at the Macro Level 38
2.2.1.2. The Sales Process at the Micro Level 45
2.2.1.3. Summary of the Process Design for UNTEL s Sales 48
2.2.2. Process Model 48
2.2.2.1. Activity Chains 49
2.2.2.2. Outputs 52
2.2.2.3. Process Management 54
2.2.2.4. Process Development 56
2.2.2.5. Information System 58
2.2.2.6. Process Architecture 61
2.2.2.7. Summary 62
2.3. Process Vision 63
2.3.1. Sources of Process Innovation 65
2.3.2. Analysis of the Business Network 66
2.3.3. The Ideal Process 72
X Table of Contents
2.3.4. Information Technology 73
2.3.5. Reconciliation of Business Strategy and Process Vision 73
2.3.6. General Techniques 77
2.3.7. Summary 77
2.4. Output Analysis 78
2.4.1. Context Diagram 79
2.4.2. Output Catalogue 80
2.4.3. Quality Profile 81
2.4.4. Summary 85
2.5. Flow Planning 86
2.5.1. Deriving the Process Flows 86
2.5.2. Detailing the Flow 90
2.5.3. Documenting the Flow 94
2.5.4. Summary 98
2.6. Workflow Planning 98
2.6.1. Manual Flow Control 98
2.6.2. Flow Control Using a Workflow Management System 100
2.6.3. Extended Activity Chain Diagram 103
2.6.4. Summary 105
2.7. Process Management 105
2.7.1. Determining a Process s Critical Success Factors 107
2.7.2. Deriving the Performance Indicators 112
2.7.3. Organization of Process Management 117
2.7.3.1. Management Cycle for Process Management 118
2.7.3.2. Process Management Positions and Committees 124
2.7.4. Management Principles 127
2.7.5. Summary 128
2.8. Architecture Planning 128
2.8.1. Derivation of Process Candidates 129
2.8.2. Detailing and Checking the Process Candidates 134
2.8.3. Selecting the Processes 136
Table of Contents XI
2.8.4. Summary 138
2.9. IT Assessment 140
2.9.1. IT Map 140
2.9.2. Computerization Trends 144
2.9.3. Application Types 145
2.9.4. Procedure in IT Assessment 154
2.10. Customer Relationship Analysis 155
2.10.1. Customer Activities 156
2.10.2. The Supplier s Activities 157
2.10.3. Relationships 158
2.10.4. IT Potential 159
2.10.5. Analysis of the Customer Relationships 159
2.10.6. Summary 160
2.11. Activity Specific Analyses 161
2.11.1. Processing Time Analysis 162
2.11.2. Cost Analysis 164
2.11.3. Summary 165
2.12. Benchmarking 165
2.12.1. Subject Matter 166
2.12.2. Range 168
2.12.3. Information Sources 169
2.12.4. Problems 169
2.12.5. Summary 170
2.13. Organizational Monitoring 170
2.13.1. Sources 171
2.13.2. Analysis 173
2.13.3. Summary 179
2.14. Further Reading 18°
XII Table of Contents
3. Data Design 183
3.1. Data Design Objectives 183
3.2. DataModel 187
3.2.1. Entity Type 187
3.2.2. Relationships Between Entity Types 190
3.2.3. Notation 193
3.3. Normalization 195
3.4. Semantic and Object Oriented Data Modelling 220
3.5. Keys 224
3.6. Integrity Conditions 230
3.7. Code Tables 235
3.8. Providing Data History 238
3.9. Data Integration 242
3.9.1. Types of Data Integration 243
3.9.2. Synchronous and Asynchronous Data Exchange Between
Transactions 248
3.9.3. Data Exchange Requirements 251
3.9.4. Data Standards 256
3.9.5. Description of Interfaces 261
3.9.6. Summary 261
3.10. Implementing the Data Model 262
3.10.1. Data Definition Language 263
3.10.2. Structured Query Language 264
3.10.2.1. Read Only Access 265
3.10.2.2. Write Access 270
3.10.3. Denormalization 272
3.10.4. Digression: Object Oriented Model 277
3.11. Further Reading 279
Table of Contents Xm
4 . Function Design 281
4.1. Objectives of Function Design 281
4.2. Function Model 284
4.3. Derivation of Transactions 288
4.4. Checking for Completeness 296
4.4.1. Effect Modelling 296
4.4.2. Entity Life History 298
4.5. Derivation of Applications and Databases 303
4.6. Transaction Network 307
4.7. Lists and Messages 315
4.8. Designing the User Interface 317
4.8.1. Screen Masks 318
4.8.2. Menus 320
4.8.3. Dialogue Flow 324
4.8.4. Dialogue Prototyping 329
4.9. Control Structure 330
4.10. Authorization 341
4.11. Workflow Design 345
4.11.1. Functionality of WFMS 345
4.11.2. Separation of Transactions and Workflow 347
4.11.3. Implications for Function Design 350
4.11.4. Summary 350
4.12. Further Reading 351
XIV Table of Contents
5. Foundations of a Business Engineering Method 353
5.1. Business Engineering Levels 353
5.1.1. Strategy 355
5.1.2. Process 356
5.1.3. Information System 357
5.1.4. Linking the Business Engineering Levels 358
5.2. Business Engineering Meta Model 359
5.3. Business Engineering Method 361
Bibliography 365
Index 379
|
| any_adam_object | 1 |
| author | Österle, Hubert 1949- |
| author_GND | (DE-588)108592332 |
| author_facet | Österle, Hubert 1949- |
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| callnumber-first | H - Social Science |
| callnumber-label | HF5548 |
| callnumber-raw | HF5548.2.O797 1995 |
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| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658/.05 20 658/.05 |
| dewey-search | 658/.05 20 658/.05 |
| dewey-sort | 3658 15 220 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV010340238 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T17:50:48Z |
| institution | BVB |
| isbn | 354060023X |
| language | German |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-006882584 |
| oclc_num | 231646949 |
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| physical | XVI, 387 S. graph. Darst. |
| publishDate | 1995 |
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| publisher | Springer |
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| spelling | Österle, Hubert 1949- Verfasser (DE-588)108592332 aut Business in the information age heading for new processes Hubert Österle Berlin [u.a.] Springer 1995 XVI, 387 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Informatietechnologie gtt Negócio larpcal Organisatieontwikkeling gtt Strategische planning gtt Tecnologia da informação larpcal Datenverarbeitung Wirtschaft Business -- Data processing Management information systems System design Unternehmen (DE-588)4061963-1 gnd rswk-swf Unternehmensverwaltung (DE-588)4078619-5 gnd rswk-swf Systementwurf (DE-588)4261480-6 gnd rswk-swf Prozessmanagement (DE-588)4353072-2 gnd rswk-swf Informationstechnik (DE-588)4026926-7 gnd rswk-swf Restrukturierung (DE-588)4335640-0 gnd rswk-swf Betriebliches Informationssystem (DE-588)4069386-7 gnd rswk-swf Organisationsentwicklung (DE-588)4126887-8 gnd rswk-swf Unternehmensverwaltung (DE-588)4078619-5 s Prozessmanagement (DE-588)4353072-2 s Systementwurf (DE-588)4261480-6 s DE-604 Unternehmen (DE-588)4061963-1 s Restrukturierung (DE-588)4335640-0 s Informationstechnik (DE-588)4026926-7 s Betriebliches Informationssystem (DE-588)4069386-7 s Organisationsentwicklung (DE-588)4126887-8 s HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006882584&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Österle, Hubert 1949- Business in the information age heading for new processes Informatietechnologie gtt Negócio larpcal Organisatieontwikkeling gtt Strategische planning gtt Tecnologia da informação larpcal Datenverarbeitung Wirtschaft Business -- Data processing Management information systems System design Unternehmen (DE-588)4061963-1 gnd Unternehmensverwaltung (DE-588)4078619-5 gnd Systementwurf (DE-588)4261480-6 gnd Prozessmanagement (DE-588)4353072-2 gnd Informationstechnik (DE-588)4026926-7 gnd Restrukturierung (DE-588)4335640-0 gnd Betriebliches Informationssystem (DE-588)4069386-7 gnd Organisationsentwicklung (DE-588)4126887-8 gnd |
| subject_GND | (DE-588)4061963-1 (DE-588)4078619-5 (DE-588)4261480-6 (DE-588)4353072-2 (DE-588)4026926-7 (DE-588)4335640-0 (DE-588)4069386-7 (DE-588)4126887-8 |
| title | Business in the information age heading for new processes |
| title_auth | Business in the information age heading for new processes |
| title_exact_search | Business in the information age heading for new processes |
| title_full | Business in the information age heading for new processes Hubert Österle |
| title_fullStr | Business in the information age heading for new processes Hubert Österle |
| title_full_unstemmed | Business in the information age heading for new processes Hubert Österle |
| title_short | Business in the information age |
| title_sort | business in the information age heading for new processes |
| title_sub | heading for new processes |
| topic | Informatietechnologie gtt Negócio larpcal Organisatieontwikkeling gtt Strategische planning gtt Tecnologia da informação larpcal Datenverarbeitung Wirtschaft Business -- Data processing Management information systems System design Unternehmen (DE-588)4061963-1 gnd Unternehmensverwaltung (DE-588)4078619-5 gnd Systementwurf (DE-588)4261480-6 gnd Prozessmanagement (DE-588)4353072-2 gnd Informationstechnik (DE-588)4026926-7 gnd Restrukturierung (DE-588)4335640-0 gnd Betriebliches Informationssystem (DE-588)4069386-7 gnd Organisationsentwicklung (DE-588)4126887-8 gnd |
| topic_facet | Informatietechnologie Negócio Organisatieontwikkeling Strategische planning Tecnologia da informação Datenverarbeitung Wirtschaft Business -- Data processing Management information systems System design Unternehmen Unternehmensverwaltung Systementwurf Prozessmanagement Informationstechnik Restrukturierung Betriebliches Informationssystem Organisationsentwicklung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006882584&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT osterlehubert businessintheinformationageheadingfornewprocesses |