Achieving quality improvement: a practical guide
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London [u.a.]
Chapman and Hall
1995
|
| Edition: | 1. ed. |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Item Description: | Literaturverz. S.229/230 |
| Physical Description: | X, 233 S. graph. Darst. |
| ISBN: | 0412559307 |
Staff View
MARC
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| 245 | 1 | 0 | |a Achieving quality improvement |b a practical guide |
| 250 | |a 1. ed. | ||
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| 650 | 4 | |a Industries - Quality control | |
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| 650 | 7 | |a Estatística aplicada |2 larpcal | |
| 650 | 7 | |a Kwaliteitsverbetering |2 gtt | |
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Record in the Search Index
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| adam_text | Contents
Preface ix
1. People and processes 1
1.1 Introduction 1
1.2 What is total quality management (TQM)? 2
1.3 Why is progress so disappointing? 5
1.4 Understanding processes 6
1.5 Understanding people 10
1.6 Summary 19
2. Can we satisfy the customers? 21
2.1 Introduction 21
2.2 Lubrichem and its customers 22
2.3 Process variability and product specification 23
2.4 Process capability indices 28
2.5 Variability and change 32
2.6 Summary 36
3. Control charts with high value products 38
3.1 Introduction 38
3.2 A simple control chart 39
3.3 An alternative control chart 44
3.4 Monitoring variability 51
3.5 Summary 55
4. Control charts with low value products 56
4.1 Introduction 56
4.2 What is a control chart? 57
4.3 Setting up a control chart 60
4.4 How good is the control chart? 67
4.5 Sampling frequency 72
4.6 Summary 76
vi Contents
5. Control charts for many heads or short runs 77
5.1 Introduction 77
5.2 Control charts with multi head processes 78
5.3 Automatic control loops 87
5.4 SPC with short production runs 95
5.5 Summary 102
6. Cusums and training 104
6.1 Introduction 104
6.2 Cusum post mortem analysis 105
6.3 The V mask and decision interval charts 109
6.4 Training for quality improvement 117
6.5 Summary 121
7. Company culture and techniques for improvement 122
7.1 Introduction 122
7.2 SQCandSPC 123
7.3 Tools for quality improvement 129
7.4 More tools for quality improvement 132
7.5 A learning culture 138
7.6 Summary 143
8. Reducing variability 145
8.1 Introduction 145
8.2 Quality improvement and cost reduction 146
8.3 Skewed variability 152
8.4 Measurement error 158
8.5 Repeatability and reproducibility 162
8.6 Variability due to many causes 166
8.7 Summary 171
9. Planned experiments for quality improvement 173
9.1 Introduction 173
9.2 One factor at a time 174
9.3 Factorial experiments 181
9.4 Interaction between variables 186
9.5 Cost effective experiments 194
Contents vii
9.6 Inherent Variation 201
9.7 Summary 202
10. Achieving quality improvement 204
10.1 Introduction 204
10.2 Quality improvement 205
10.3 Process capability and stability 206
10.4 Measurement, variability and control Charts 209
10.5 Experiments and other tools for improvement 213
10.6 People and learning 216
10.7 Summary 219
Appendix A: Useful procedures 220
Procedure A To assess the capability of a process 220
Procedure B To assess the stability of a process 221
Procedure C To calculate a Standard deviation 223
Appendix B: Useful statistical tables 226
Ref erences and further reading 229
Index 231
|
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| indexdate | 2024-07-09T17:50:35Z |
| institution | BVB |
| isbn | 0412559307 |
| language | English |
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| publishDate | 1995 |
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| publisher | Chapman and Hall |
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| spelling | Caulcutt, Roland Verfasser aut Achieving quality improvement a practical guide 1. ed. London [u.a.] Chapman and Hall 1995 X, 233 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Literaturverz. S.229/230 Industries - Quality control Controle estatístico de qualidade larpcal Estatística aplicada larpcal Kwaliteitsverbetering gtt Industrie Total quality management HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006873024&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Caulcutt, Roland Achieving quality improvement a practical guide Industries - Quality control Controle estatístico de qualidade larpcal Estatística aplicada larpcal Kwaliteitsverbetering gtt Industrie Total quality management |
| title | Achieving quality improvement a practical guide |
| title_auth | Achieving quality improvement a practical guide |
| title_exact_search | Achieving quality improvement a practical guide |
| title_full | Achieving quality improvement a practical guide |
| title_fullStr | Achieving quality improvement a practical guide |
| title_full_unstemmed | Achieving quality improvement a practical guide |
| title_short | Achieving quality improvement |
| title_sort | achieving quality improvement a practical guide |
| title_sub | a practical guide |
| topic | Industries - Quality control Controle estatístico de qualidade larpcal Estatística aplicada larpcal Kwaliteitsverbetering gtt Industrie Total quality management |
| topic_facet | Industries - Quality control Controle estatístico de qualidade Estatística aplicada Kwaliteitsverbetering Industrie Total quality management |
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