Business process change: [reengineering] concepts, methods and technologies
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Harrisburg u.a.
IDEA GROUP
1995
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | 687 S. graph. Darst. |
| ISBN: | 1878289292 |
Internformat
MARC
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Datensatz im Suchindex
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|---|---|
| adam_text | BUSINESS PROCESS CHANGE:
Concepts, Methods and Technologies
Table of Contents
BUSINESS PROCESS CHANGE iv
FOREWORD vii
BOOK ORGANIZATION x
ACKNOWLEDGMENTS xii
INTRODUCTION
Business Process Reengineering: Where It s Been, 1
Where It s Going
Thomas H. Davenport, University of Texas, Austin
PART I: OVERVIEW 14
Chapter 1
Technological and Organizational Enablers of 16
Business Process Reengineering
Varun Grover, University of South Carolina
James T.C. Teng, University of South Carolina
Kirk D. Fiedler, University of South Carolina
Chapter 2
Business Process Redesign : A Framework, for 34
Harmonizing People, Information and Technology
Donald A. Marchand, International Institute for
Management Development (IMD), Switzerland
Michael J. Stanford, IMD, Switzerland
Chapter 3
Business Process Reengineering: Theory and 57
Practice — Views from the Field
Paul E. Cule, Georgia State University
Chapter 4
Understanding Business Process Reengineering: 78
A Sociocognitive Contingency Model
Matthew J. Klempa, Klempa Associates
PART H: INFORMATION TECHNOLOGY 123
Chapter 5
The Place of Information Technology and 125
Radical /Incremental Organizational Change
in Business Process Redesign
Robert D. Galliers, The University of Warwick, UK
Chapter 6
Automation, Business Process Reengineering 143
and Client Server Technology: A Three Stage
Model of Organizational Change
Maggie O Hara, University of Georgia
Rick Watson, University of Georgia
Chapter 7
The Search for Processes to Reengineer: 165
Avoiding the Pitfalls of Strategic
Information Systems Planning
Albert L. Lederer, University of Kentucky
Vijay Sethi, University of Oklahoma
Chapter 8
Alternative IT Strategies: Organizational 187
Scope and Application Delivery
Jesus A. Ponce De Leon, Southern Illinois University
Arun Rai, Southern Illinois University
Arlyn Melcher, Southern Illinois University
PART HI: METHODS 208
Chapter 9
The Process Reengineering Life Cycle 211
Methodology: A Case Study
William J. Kettinger, University of South Carolina
Subashish Guha, AT T/GIS Corporation
James T. C. Teng, University of South Carolina
Chapter 10
A Framework and a Suite of Methods for 245
Business Process Reengineering
Richard J. Mayer, Texas A M University
Perakath C. Benjamin, Knowledge Based Systems, Inc.
Bruce E. Caraway, Knowledge Based Systems, Inc.
Michael K. Painter, Knowledge Based Systems, Inc.
Chapter 11
Business Reengineering with Business Rules 292
Dan Appleton, D. Appleton Company, Inc.
Chapter 12
Process Modelling Who, What and How — 330
Role Activity Diagramming
Tim Huckvale, PRAXIS, UK
Martyn Ould, PRAXIS, UK
Chapter 13
Reengineering and REAL Business Process 350
Modeling — Event Driven Modeling
Eric L. Denna, Brigham Young University
Jon Jasperson, Florida State University
Lee Tom Perry, Brigham Young University
Chapter 14
Value based Business Process Reengineering: 376
An Objective Approach to Value Added
Valery Kanevsky, Pacific Bell
Thomas J. Housel, Telecom Italia, Italy
Chapter 15
Lessons Learned from Business Engineering with 402
the Amsterdam Police Force — Dynamic Modelling
Jeroen W. van Meel, Delft University of Technology
Pieter W. G. Bots, Delft University of Technology
Henk G. Sol, Delft University of Technology
PART IV: IMPLEMENTATION 425
Chapter 16
Strategy Congruence and BPR Rollout 428
Victoria Mitchell, North Carolina State University
Robert W. Zmud, Florida State University
Chapter 17
Assessing Customer Value for Reengineering: 453
Narcissistic Practices and Parameters from
the Next Generation
Aleda V. Roth, University of North Carolina
Jerry Julian, Rath and Strong, Inc.
Manoj K. Malhotra, University of South Carolina
Chapter 18
When People Work Scared: Understanding 475
Attitudes and Gaining Commitment in
Business Process Reengineering
Nancy P. Melone, University of Oregon
Chapter 19
Business Process Reengineering, Politics and 493
Management: From Methodologies to Processes
Gill Smith, OLM Systems, UK
Leslie Willcocks, Templeton College, Oxford University, UK
Chapter 20
Public Sector Reengineering: Applying Lessons Learned 526
in the Private Sector to the U.S. Department of Defense
Thomas R. Gulledge, George Mason University
David H. Hill, David H. Hill, Inc.
Edgar H. Sibley, George Mason University
Chapter 21
Assessment of the Impact ofBPR and 556
Information Technology Use on Team
Communication: The Case oflCL Data
Juha Parnisto, Turku School of Economics and Business
Administration, Finland
PART V: THE INFORMATION SYSTEMS FUNCTION 589
Chapter 22
Business Process Reengineering and the Role 591
of the Information Systems Professional
M. Lynne Markus, The Claremont Graduate School
Daniel Robey, Florida International University
Chapter 23
Reengineering the IS Function: A Managerial 612
Perspective
Heather A. Smith, Queen s University, Canada
James D. McKeen, Queen s University, Canada
R. Ryan Nelson, University of Virginia
Chapter 24
Toward Reengineering the Information Systems 630
Development Processes
Rajiv Sabherwal, Florida International University
Chapter 25
Surviving Business Process Redesign: 650
The Impact on IS
Robert Zeibig, Nolan, Norton Company
AUTHOR BIOGRAPHIES 669
INDEX 681
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| illustrated | Illustrated |
| indexdate | 2024-07-09T17:50:23Z |
| institution | BVB |
| isbn | 1878289292 |
| language | English |
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| physical | 687 S. graph. Darst. |
| publishDate | 1995 |
| publishDateSearch | 1995 |
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| publisher | IDEA GROUP |
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| spelling | Grover, Varun Verfasser aut Business process change [reengineering] concepts, methods and technologies by Varun Grover ; William J. Kettinger Harrisburg u.a. IDEA GROUP 1995 687 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Unternehmen (DE-588)4061963-1 gnd rswk-swf Reengineering (DE-588)4404560-8 gnd rswk-swf Restrukturierung (DE-588)4335640-0 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Restrukturierung (DE-588)4335640-0 s DE-604 Reengineering (DE-588)4404560-8 s Kettinger, William J. Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006864601&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
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| subject_GND | (DE-588)4061963-1 (DE-588)4404560-8 (DE-588)4335640-0 |
| title | Business process change [reengineering] concepts, methods and technologies |
| title_auth | Business process change [reengineering] concepts, methods and technologies |
| title_exact_search | Business process change [reengineering] concepts, methods and technologies |
| title_full | Business process change [reengineering] concepts, methods and technologies by Varun Grover ; William J. Kettinger |
| title_fullStr | Business process change [reengineering] concepts, methods and technologies by Varun Grover ; William J. Kettinger |
| title_full_unstemmed | Business process change [reengineering] concepts, methods and technologies by Varun Grover ; William J. Kettinger |
| title_short | Business process change |
| title_sort | business process change reengineering concepts methods and technologies |
| title_sub | [reengineering] concepts, methods and technologies |
| topic | Unternehmen (DE-588)4061963-1 gnd Reengineering (DE-588)4404560-8 gnd Restrukturierung (DE-588)4335640-0 gnd |
| topic_facet | Unternehmen Reengineering Restrukturierung |
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