Waves of change: business evolution through information technology
Over the past several decades, information technology (IT) has radically altered the basis of business competition. When American Airlines introduced the SABRE airline reservations system and Bank of America rolled out ERMA, its automated check-processing system, these companies did not just improve...
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Boston, Mass.
Harvard Business School Press
1995
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| Schlagworte: | |
| Zusammenfassung: | Over the past several decades, information technology (IT) has radically altered the basis of business competition. When American Airlines introduced the SABRE airline reservations system and Bank of America rolled out ERMA, its automated check-processing system, these companies did not just improve efficiency and productivity, they revolutionized the entire airline and banking industries. Yet, argue the authors of Waves of Change, the actual development of the technology, while requiring immense skill, is only part of a successful competitive transformation. A crucial - and more challenging - element is the ability of the firm's leadership to adapt the organization to take advantage of the new technology Waves of Change examines how management teams at American Airlines and Bank of America, starting in the 1950s, developed IT designs that changed the rules of the game for their competitors. From these cases, the authors craft a framework for an IT-driven strategy that rings true in industry-leading contemporary transformations at American Hospital Supply/Baxter Travenol, Frito-Lay, and United Services Automobile Association (USAA) The analysis discloses a common pattern or developmental "cascade" that is evolutionary rather than visionary. The key actors, a CEO who champions IT implementation, a technology specialist or "maestro" who also has business knowledge, and a skilled technical team, collaborate initially to solve a data processing crisis. Out of the solution emerges a commitment to continuous learning and, eventually, an IT competence - driven by the energy of the maestro and the guidance of the CEO, who weds changing IT functions to market shifts. An increase in the scope of IT throughout the firm leads to its use in enabling organizational structure and driving strategy. Even as the company achieves market leadership and competitors begin to mimic the technology, the organization continues to evolve its IT strategy |
| Beschreibung: | XIV, 230 S. graph. Darst. |
| ISBN: | 0875845649 |
Internformat
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| 520 | 3 | |a Over the past several decades, information technology (IT) has radically altered the basis of business competition. When American Airlines introduced the SABRE airline reservations system and Bank of America rolled out ERMA, its automated check-processing system, these companies did not just improve efficiency and productivity, they revolutionized the entire airline and banking industries. Yet, argue the authors of Waves of Change, the actual development of the technology, while requiring immense skill, is only part of a successful competitive transformation. A crucial - and more challenging - element is the ability of the firm's leadership to adapt the organization to take advantage of the new technology | |
| 520 | |a Waves of Change examines how management teams at American Airlines and Bank of America, starting in the 1950s, developed IT designs that changed the rules of the game for their competitors. From these cases, the authors craft a framework for an IT-driven strategy that rings true in industry-leading contemporary transformations at American Hospital Supply/Baxter Travenol, Frito-Lay, and United Services Automobile Association (USAA) | ||
| 520 | |a The analysis discloses a common pattern or developmental "cascade" that is evolutionary rather than visionary. The key actors, a CEO who champions IT implementation, a technology specialist or "maestro" who also has business knowledge, and a skilled technical team, collaborate initially to solve a data processing crisis. Out of the solution emerges a commitment to continuous learning and, eventually, an IT competence - driven by the energy of the maestro and the guidance of the CEO, who weds changing IT functions to market shifts. An increase in the scope of IT throughout the firm leads to its use in enabling organizational structure and driving strategy. Even as the company achieves market leadership and competitors begin to mimic the technology, the organization continues to evolve its IT strategy | ||
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| 650 | 7 | |a Informatietechnologie |2 gtt | |
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| 650 | 7 | |a Technologie de l'information - États-Unis |2 ram | |
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| 650 | 4 | |a Unternehmen | |
| 650 | 4 | |a Information technology -- United States -- Management -- History | |
| 650 | 4 | |a Business enterprises -- United States -- Automation -- History | |
| 650 | 4 | |a Organizational change -- United States -- History | |
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Datensatz im Suchindex
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| author | McKenney, James L. |
| author_facet | McKenney, James L. |
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| author_sort | McKenney, James L. |
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| building | Verbundindex |
| bvnumber | BV010193295 |
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| callnumber-raw | HD30.2.M4 1995 |
| callnumber-search | HD30.2.M4 1995 |
| callnumber-sort | HD 230.2 M4 41995 |
| callnumber-subject | HD - Industries, Land Use, Labor |
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| classification_tum | WIR 570f |
| ctrlnum | (OCoLC)260219168 (DE-599)BVBBV010193295 |
| dewey-full | 658.4/038 658.4/03820 |
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| dewey-ones | 658 - General management |
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| dewey-search | 658.4/038 658.4/038 20 |
| dewey-sort | 3658.4 238 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| isbn | 0875845649 |
| language | English |
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| spelling | McKenney, James L. Verfasser aut Waves of change business evolution through information technology James L. McKenney Boston, Mass. Harvard Business School Press 1995 XIV, 230 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Over the past several decades, information technology (IT) has radically altered the basis of business competition. When American Airlines introduced the SABRE airline reservations system and Bank of America rolled out ERMA, its automated check-processing system, these companies did not just improve efficiency and productivity, they revolutionized the entire airline and banking industries. Yet, argue the authors of Waves of Change, the actual development of the technology, while requiring immense skill, is only part of a successful competitive transformation. A crucial - and more challenging - element is the ability of the firm's leadership to adapt the organization to take advantage of the new technology Waves of Change examines how management teams at American Airlines and Bank of America, starting in the 1950s, developed IT designs that changed the rules of the game for their competitors. From these cases, the authors craft a framework for an IT-driven strategy that rings true in industry-leading contemporary transformations at American Hospital Supply/Baxter Travenol, Frito-Lay, and United Services Automobile Association (USAA) The analysis discloses a common pattern or developmental "cascade" that is evolutionary rather than visionary. The key actors, a CEO who champions IT implementation, a technology specialist or "maestro" who also has business knowledge, and a skilled technical team, collaborate initially to solve a data processing crisis. Out of the solution emerges a commitment to continuous learning and, eventually, an IT competence - driven by the energy of the maestro and the guidance of the CEO, who weds changing IT functions to market shifts. An increase in the scope of IT throughout the firm leads to its use in enabling organizational structure and driving strategy. Even as the company achieves market leadership and competitors begin to mimic the technology, the organization continues to evolve its IT strategy Changement organisationnel - États-Unis ram Informatietechnologie gtt Organisatieverandering gtt Sistemas de informacao larpcal Technologie de l'information - États-Unis ram Geschichte Unternehmen Information technology -- United States -- Management -- History Business enterprises -- United States -- Automation -- History Organizational change -- United States -- History Informationstechnik (DE-588)4026926-7 gnd rswk-swf Wirtschaftsentwicklung (DE-588)4066438-7 gnd rswk-swf USA USA (DE-588)4078704-7 gnd rswk-swf USA (DE-588)4078704-7 g Informationstechnik (DE-588)4026926-7 s Wirtschaftsentwicklung (DE-588)4066438-7 s DE-604 |
| spellingShingle | McKenney, James L. Waves of change business evolution through information technology Changement organisationnel - États-Unis ram Informatietechnologie gtt Organisatieverandering gtt Sistemas de informacao larpcal Technologie de l'information - États-Unis ram Geschichte Unternehmen Information technology -- United States -- Management -- History Business enterprises -- United States -- Automation -- History Organizational change -- United States -- History Informationstechnik (DE-588)4026926-7 gnd Wirtschaftsentwicklung (DE-588)4066438-7 gnd |
| subject_GND | (DE-588)4026926-7 (DE-588)4066438-7 (DE-588)4078704-7 |
| title | Waves of change business evolution through information technology |
| title_auth | Waves of change business evolution through information technology |
| title_exact_search | Waves of change business evolution through information technology |
| title_full | Waves of change business evolution through information technology James L. McKenney |
| title_fullStr | Waves of change business evolution through information technology James L. McKenney |
| title_full_unstemmed | Waves of change business evolution through information technology James L. McKenney |
| title_short | Waves of change |
| title_sort | waves of change business evolution through information technology |
| title_sub | business evolution through information technology |
| topic | Changement organisationnel - États-Unis ram Informatietechnologie gtt Organisatieverandering gtt Sistemas de informacao larpcal Technologie de l'information - États-Unis ram Geschichte Unternehmen Information technology -- United States -- Management -- History Business enterprises -- United States -- Automation -- History Organizational change -- United States -- History Informationstechnik (DE-588)4026926-7 gnd Wirtschaftsentwicklung (DE-588)4066438-7 gnd |
| topic_facet | Changement organisationnel - États-Unis Informatietechnologie Organisatieverandering Sistemas de informacao Technologie de l'information - États-Unis Geschichte Unternehmen Information technology -- United States -- Management -- History Business enterprises -- United States -- Automation -- History Organizational change -- United States -- History Informationstechnik Wirtschaftsentwicklung USA |
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