Effective management and evaluation of information technology:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Westport, Conn. u.a.
Quorum Books
1994
|
| Ausgabe: | 1. publ. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXI, 456 S. graph. Darst. |
| ISBN: | 0899308384 |
Internformat
MARC
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| 100 | 1 | |a Thierauf, Robert J. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Effective management and evaluation of information technology |c Robert J. Thierauf |
| 250 | |a 1. publ. | ||
| 264 | 1 | |a Westport, Conn. u.a. |b Quorum Books |c 1994 | |
| 300 | |a XXI, 456 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 7 | |a Informatiemanagement |2 gtt | |
| 650 | 7 | |a Informatietechnologie |2 gtt | |
| 650 | 7 | |a Management informatiesystemen |2 gtt | |
| 650 | 4 | |a Datenverarbeitung | |
| 650 | 4 | |a Industrial management |x Data processing | |
| 650 | 4 | |a Management information systems | |
| 650 | 0 | 7 | |a Managementinformationssystem |0 (DE-588)4074518-1 |2 gnd |9 rswk-swf |
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| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006709575&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-006709575 | ||
Datensatz im Suchindex
| _version_ | 1804124496891740160 |
|---|---|
| adam_text | Contents
Figures xi
Preface xv
Abbreviations xix
Part I Introduction to Effective MIS Management 1
Chapter 1 Effective MIS Management Leverages 3
Information Technology
Chapter 2 Problems Facing MIS Management 27
Part II Effective Strategic Planning and Total Quality Management 51
Chapter 3 Strategic Planning of the MIS Organization 53
Chapter 4 Total Quality Management and Performance 83
Standards
Part III Effective MIS Organization Structures 109
Chapter 5 Formal Organization of MIS Personnel 111
Chapter 6 Informal Organization of MIS Personnel 139
Part IV Effective Information Technology 163
Chapter 7 Computer Hardware and Software 165
x Contents
Chapter 8 Databases and Data Communications 191
Part V Effective Systems Development Process and End User
Computing 223
Chapter 9 Systems Development 225
Chapter 10 Systems Implementation and Maintenance 259
Chapter 11 End User Computing 281
Part VI Effective Direction of MIS Personnel and End Users 303
Chapter 12 Selection and Motivation of MIS Personnel 305
Chapter 13 Training and Performance Evaluation of MIS 331
Personnel
Part VII Effective Control over the MIS Organization 355
Chapter 14 MIS Controls 357
Chapter 15 Evaluation of the MIS Organization 383
Bibliography 439
Index 443
Figures
2.1 Past and Current Research Results of The Ten Major General 33
Controls Problems (from the Highest to the Lowest) Using
Questionnaire 1
2.2 Past and Current Research Results of The Ten Major Application 37
Controls Problems (from the Highest to the Lowest) Using
Questionnaire 2
2.3 Combined Past Research Results (1982 and 1986 1987) of Fifteen 40
Major General and Application Controls Problems (from the
Highest to the Lowest) Using Questionnaire 1 (Twenty Large
Corporations and Twenty Small Companies) and Questionnaire 2
(Seven Large Corporations and Seven Small Companies)—Based
on Data in Figures 2.1 and 2.2
2.4 Combined Current Research Results (1991 1992) of Fifteen Major 41
General and Application Controls Problems (from the Highest to
the Lowest) Using Questionnaire 1 (Twelve Large Corporations
and Six Small Companies) and Questionnaire 2 (Eight Large
Corporations and Five Small Companies)—Based on Data in
Figures 2.1 and 2.2
2.5 Comparison of the Relative Significance of Past Research (Figure 43
2.3) to Current Research (Figure 2.4) for the Top Six Problems
Facing MIS Management
3.1 Questions to Assess the MIS Manager s Capability to Engage in 62
Problem Finding
3.2 The Relationship of Organization Goals to Critical Success Factors 66
and Key Performance Indicators
xii Figures
3.3 Relationship of Corporate Objectives, Goals, and Strategies with 68
Critical Success Factors and Key Performance Indicators for the
First Objective of the RT Manufacturing Company (Compete in
Profitable Market Segments)
3.4 Relationship of MIS Objectives, Goals, and Strategies with Critical 69
Success Factors and Key Performance Indicators for the First MIS
Objective of the RT Manufacturing Company. It Centers on
Effective Organizationwide Computing Activities that Assist
Functional End User Managers and Their Operating Personnel in
Meeting Their Financial Objectives
3.5 A Sample Cost/Benefit Analysis of an MIS Project 74
3.6 A Sample Analysis Considering the Time Value of Money for an 75
MIS Project
4.1 The Effort Required in Man Months for the Basic Elements of a 98
System
4.2 The Complexity of the System and Its Environment (Stated on a 99
Man Months Basis)
4.3 The Familiarity of the MIS Staff with Methods, Tools, and 99
Technology (Stated on a Man Months Basis)
4.4 A Typical Weekly Systems Analyst Activity Report Form 101
4.5 A Typical Weekly Programming Activity Report Form 102
5.1 Organization Chart of a Typical Centralized MIS Department in a 120
Small to Medium Size Company
5.2 Organization Chart of a Typical Centralized MIS Department in a 121
Medium to Large Size Company
5.3 A Typical MIS Organization Chart of a Small to Medium Size 124
Company in a Distributed Environment
5.4 A Typical MIS Organization Chart of a Medium to Large Size 125
Company in a Distributed Environment
5.5 A Typical Functional End User Departmental Organization 128
Structure That Includes the Functions Currently Performed by the
MIS Department and the Information Centers
5.6 Occupational Groups of MIS Personnel 131
6.1 Relationship of Inputs and Outputs to the Formal and Informal 143
Structures Inside (and Outside) the MIS Organization
6.2 A Contact Chart Showing Employee 13 to Be the Most Popular or 148
Most Necessary—a Primary Source of MIS Expertise or
Information
6.3 Sociogram Imposed on MIS Department Members 149
6.4 Simplified Formal MIS Organization Chart 150
6.5 Organization Chart of Unofficial Power or Influence 151
6.6 PERT Software Package Evaluation Criteria in the Form of 160
Questions
Figures xiii
7.1 Key Questions to Evaluate Vendors 172
7.2 Criteria to Select Equipment Manufacturer 177
9.1 Information Sharing During Each Phase of Systems Development 234
via the Repository Manager
9.2 Major Activities of an MIS Project Stated as a Percentage of Total 237
Effort
9.3 Intangible Benefits or Qualitative Factors to Consider for a New 241
Management Information System
9.4 Decision Table for Appraising Feasible MIS Alternatives 242
9.5 Suggested Format for a Final Exploratory Survey Report to the 244
Executive Steering Committee
10.1 An Operational Flowchart Showing the Flow of Cash Receipts 269
from Customer Through Subsequent Processing
10.2 A Typical Machine Load Schedule Worksheet 270
12.1 The Relationship of Maslow s and Herzberg s Motivation Models 320
12.2 The Relationship of Maslow s Hierarchy of Needs and the Revised 325
Hierarchy of Needs
13.1 Steps in the Development of an Effective Training Program for 337
MIS Personnel
13.2 Sample Performance Evaluation 349
13.3 The Career Planning Process for an MIS Professional 352
15.1 Primary Causes of Infosecurity Problems 388
15.2 Audit Software Tools for Accessing and Processing Application 395
Data
15.3 Typical Generalized Microcomputer Based Audit Software 396
Packages
15.4 MIS Questionnaire 1—General Controls 400
15.5 MIS Questionnaire 2—Application Controls 417
15.6 Sections D and E of V. Security Controls—Questionnaire 1 434
|
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| author | Thierauf, Robert J. |
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| discipline | Wirtschaftswissenschaften |
| edition | 1. publ. |
| format | Book |
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| illustrated | Illustrated |
| indexdate | 2024-07-09T17:46:36Z |
| institution | BVB |
| isbn | 0899308384 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-006709575 |
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| physical | XXI, 456 S. graph. Darst. |
| publishDate | 1994 |
| publishDateSearch | 1994 |
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| spelling | Thierauf, Robert J. Verfasser aut Effective management and evaluation of information technology Robert J. Thierauf 1. publ. Westport, Conn. u.a. Quorum Books 1994 XXI, 456 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Informatiemanagement gtt Informatietechnologie gtt Management informatiesystemen gtt Datenverarbeitung Industrial management Data processing Management information systems Managementinformationssystem (DE-588)4074518-1 gnd rswk-swf Managementinformationssystem (DE-588)4074518-1 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006709575&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Thierauf, Robert J. Effective management and evaluation of information technology Informatiemanagement gtt Informatietechnologie gtt Management informatiesystemen gtt Datenverarbeitung Industrial management Data processing Management information systems Managementinformationssystem (DE-588)4074518-1 gnd |
| subject_GND | (DE-588)4074518-1 |
| title | Effective management and evaluation of information technology |
| title_auth | Effective management and evaluation of information technology |
| title_exact_search | Effective management and evaluation of information technology |
| title_full | Effective management and evaluation of information technology Robert J. Thierauf |
| title_fullStr | Effective management and evaluation of information technology Robert J. Thierauf |
| title_full_unstemmed | Effective management and evaluation of information technology Robert J. Thierauf |
| title_short | Effective management and evaluation of information technology |
| title_sort | effective management and evaluation of information technology |
| topic | Informatiemanagement gtt Informatietechnologie gtt Management informatiesystemen gtt Datenverarbeitung Industrial management Data processing Management information systems Managementinformationssystem (DE-588)4074518-1 gnd |
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