APA (7th ed.) Citation

Barsky, J. D. (1995). World class customer satisfaction. Irwin.

Chicago Style (17th ed.) Citation

Barsky, Jonathan D. World Class Customer Satisfaction. Burr Ridge, Ill. u.a: Irwin, 1995.

MLA (9th ed.) Citation

Barsky, Jonathan D. World Class Customer Satisfaction. Irwin, 1995.

Warning: These citations may not always be 100% accurate.