World class customer satisfaction:
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Burr Ridge, Ill. u.a.
Irwin
1995
|
Schlagworte: | |
Beschreibung: | XVIII, 229 S. graph. Darst. |
ISBN: | 0786301287 |
Internformat
MARC
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084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
100 | 1 | |a Barsky, Jonathan D. |e Verfasser |4 aut | |
245 | 1 | 0 | |a World class customer satisfaction |c Jonathan D. Barsky |
264 | 1 | |a Burr Ridge, Ill. u.a. |b Irwin |c 1995 | |
300 | |a XVIII, 229 S. |b graph. Darst. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
650 | 7 | |a Consumenten |2 gtt | |
650 | 7 | |a Klantenservice |2 gtt | |
650 | 4 | |a Consumer satisfaction |v Case studies | |
650 | 4 | |a Customer services |v Case studies | |
650 | 0 | 7 | |a Kundenorientierung |0 (DE-588)4316837-1 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Verbraucherzufriedenheit |0 (DE-588)4129147-5 |2 gnd |9 rswk-swf |
655 | 7 | |0 (DE-588)4522595-3 |a Fallstudiensammlung |2 gnd-content | |
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689 | 0 | |5 DE-604 | |
999 | |a oai:aleph.bib-bvb.de:BVB01-006688832 |
Datensatz im Suchindex
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---|---|
any_adam_object | |
author | Barsky, Jonathan D. |
author_facet | Barsky, Jonathan D. |
author_role | aut |
author_sort | Barsky, Jonathan D. |
author_variant | j d b jd jdb |
building | Verbundindex |
bvnumber | BV010077863 |
callnumber-first | H - Social Science |
callnumber-label | HF5415 |
callnumber-raw | HF5415.5 |
callnumber-search | HF5415.5 |
callnumber-sort | HF 45415.5 |
callnumber-subject | HF - Commerce |
classification_rvk | QP 620 |
ctrlnum | (OCoLC)30436792 (DE-599)BVBBV010077863 |
dewey-full | 658.8/12 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/12 |
dewey-search | 658.8/12 |
dewey-sort | 3658.8 212 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Book |
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genre | (DE-588)4522595-3 Fallstudiensammlung gnd-content |
genre_facet | Fallstudiensammlung |
id | DE-604.BV010077863 |
illustrated | Illustrated |
indexdate | 2024-07-09T17:46:06Z |
institution | BVB |
isbn | 0786301287 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-006688832 |
oclc_num | 30436792 |
open_access_boolean | |
owner | DE-384 DE-188 |
owner_facet | DE-384 DE-188 |
physical | XVIII, 229 S. graph. Darst. |
publishDate | 1995 |
publishDateSearch | 1995 |
publishDateSort | 1995 |
publisher | Irwin |
record_format | marc |
spelling | Barsky, Jonathan D. Verfasser aut World class customer satisfaction Jonathan D. Barsky Burr Ridge, Ill. u.a. Irwin 1995 XVIII, 229 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Consumenten gtt Klantenservice gtt Consumer satisfaction Case studies Customer services Case studies Kundenorientierung (DE-588)4316837-1 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Verbraucherzufriedenheit (DE-588)4129147-5 gnd rswk-swf (DE-588)4522595-3 Fallstudiensammlung gnd-content Kundenmanagement (DE-588)4236865-0 s Kundenorientierung (DE-588)4316837-1 s Verbraucherzufriedenheit (DE-588)4129147-5 s DE-604 |
spellingShingle | Barsky, Jonathan D. World class customer satisfaction Consumenten gtt Klantenservice gtt Consumer satisfaction Case studies Customer services Case studies Kundenorientierung (DE-588)4316837-1 gnd Kundenmanagement (DE-588)4236865-0 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd |
subject_GND | (DE-588)4316837-1 (DE-588)4236865-0 (DE-588)4129147-5 (DE-588)4522595-3 |
title | World class customer satisfaction |
title_auth | World class customer satisfaction |
title_exact_search | World class customer satisfaction |
title_full | World class customer satisfaction Jonathan D. Barsky |
title_fullStr | World class customer satisfaction Jonathan D. Barsky |
title_full_unstemmed | World class customer satisfaction Jonathan D. Barsky |
title_short | World class customer satisfaction |
title_sort | world class customer satisfaction |
topic | Consumenten gtt Klantenservice gtt Consumer satisfaction Case studies Customer services Case studies Kundenorientierung (DE-588)4316837-1 gnd Kundenmanagement (DE-588)4236865-0 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd |
topic_facet | Consumenten Klantenservice Consumer satisfaction Case studies Customer services Case studies Kundenorientierung Kundenmanagement Verbraucherzufriedenheit Fallstudiensammlung |
work_keys_str_mv | AT barskyjonathand worldclasscustomersatisfaction |