Engineered quality in construction: partnering and TQM
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | Undetermined |
| Veröffentlicht: |
New York, NY u.a.
McGraw-Hill
1994
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| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XVII, 318 S. graph. Darst. |
| ISBN: | 0070359431 |
Internformat
MARC
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| 100 | 1 | |a Kubal, Michael T. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Engineered quality in construction |b partnering and TQM |c Michael T. Kubal |
| 264 | 1 | |a New York, NY u.a. |b McGraw-Hill |c 1994 | |
| 300 | |a XVII, 318 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
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Datensatz im Suchindex
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|---|---|
| adam_text | Contents
Preface xv
Chapter 1. Introduction 1
Inadequate Pricing Methods 2
Lower Productivity 3
Insignificant Technological Growth 4
Building Improvements 4
Legal Situation 5
Construction Processes 5
Reduction of Industry s Net Worth 6
Dependence on Legal Assistance 6
Lack of Cooperation Among Professional Groups 7
Disappearance of True General Contractors 8
Increasing Dependence on Protect Consultants 9
Outmoded QA/QC Programs 9
Outmoded Safety Programs 1 °
Transference of Professional Liability 10
Failed Attempts at New Contracting Methods 11
Attempts at Partnering 11
Outline of Engineered Quality 12
Chapter 2. Total Quality Management 15
Introduction 1S
Zero Defects 16
Construction TQM 16
Total Quality Management
Process Improvement 18
Implementing TQM 19
W. Edwards Demlng 2°
Philip B. Crosby M
j Tailchl Ohno w
I Joseph M. Juran M
viil Contents
Kaoru Ishlkawa 29
Other Experts 30
Continuous Process Improvement 30
Internal Versus External Customers 32
Investors as Customers 33
Outsourcing 33
Innovation 34
Benchmarking 35
Renewal 36
Major Quality Awards 37
Baldrige Award 38
Why TQM Is Needed in Construction 40
Safety 41
Partnering 41
Summary 41
Chapter 3. Why TQM Hasn t Worked In Construction 43
Internal and External Customers 43
General Contractors 43
Construction Managers 44
Limiting Internal Customers 45
Defining Customer Requirements 46
Conflicting Customer Needs 47
Who Ultimately Controls Quality in Construction 47
Owner/Corporate Client 48
Architects and Engineers 50
General Contractors 51
Construction Managers 52
Trade Contractors and Subcontractors 53
Manufacturers and Suppliers 54
Construction Workers 55
Building Codes 56
Unions 57
Federal Government 58
Colleges and Universities 59
Impracticable TQM Theory for Construction 59
Empowering Workers 60
Standardization of Product 61
Just in Time Inventory 61
Limitation of Suppliers 64
Complete Customer Satisfaction 65
Research and Development 66
Continuous Process Improvement 67
Focus on the Customer 69
Summary 70
Chapter 4. Contracts and Contracting 71
Present Contract Uses 71
k
.Si
Contents ix
Construction Contracting 72
Lump Sum Adversarial Contracting 72
Contract Completion Clauses 72
Lump Sum Contracts 74
Estimating 74
Effects on Design 75
Results for Owner 75
Cost Reimbursable with a Guaranteed Maximum Price (GMP) 76
Cost Reimbursable with GMP Savings Clauses 77
Subcontract Buy out 78
Design Team Involvement 78
Cost Reimbursable Plus Fee 79
Fee Only (Agency Contract) 81
Design Team Contracts 82
Construction Manager Contracts 83
Contract Clauses 83
Risk Allocation 84
Delay Clauses 85
Quality Clauses 86
Professional Responsibility Clauses 87
Design Schedules 89
Safety 89
Changed Condition Clauses 90
Scope Definition Requirements 91
Committed Employee Clauses 91
Contracting Methods 92
Design Bid Build 92
Design GMP Bulld 95
Design Build 96
Design CM Contracts 100
Design Fee CM Contract 101
Summary 102
Chapter 5. Partnering 105
Partnering, a Non Legal Entity 105
Definition of Partnering 105
Advantages of Partnering 106
Team Spirit 106
Profitability 107
Mutual Goals 107
Levels of Partnering 108
First Level Partnering 108
Second Level Partnering 108
Partnering without partnering 109
Advantages of Partnering—Summary 109
Required Steps in Establishing First Level Partnering Programs 110
Team Selection 111
Management Commitment 111
The Partnering Sessions 112
x Contents
Implementation of Partnering Agreements 112
Measuring Progress 113
Pre workshop Process 113
The Workshop Session 114
Trading roles 119
Follow up Sessions 119
Requirements for Successful Partnering 123
Preconstructlon Partnering 125
Trade Contractor Partnering 126
Industrywide Partnering 127
Second Level Partnering 128
Repeat Clients 129
Manufacturing Second Level Partnering 129
Goals of Second Level Partnering 130
Requirements for Success 131
Implementing Second Level Partnering 132
Partnering Without Partnering 133
Current Partnering Flaws 133
, Summary 134
Chapter 6. Total Construction Quality 135
Service or Manufacturing TQM? 135
Main Office TQM Programs 136
Partnering Using Home Office Programs 137
Project Site TQM Programs 137
Site Management of TQM 138
Partnering and Empowering for Quality 138
Quality Influence on Construction Protects 139
Design Team Responsibilities 141
Design Documents 141
Design Schedule 142
Accurate, Complete, and User Friendly Construction Documents 143
Actual cost versus the owner s needs 144
Economy in the Design Process 144
Designs for Low Maintenance and Operational Costs 145
Constructibillty of Designs 145
Specifications: Specific Quality Requirements 146
Design Team and Contractor Relations 147
Partnering Among Professional Organizations 147
Standardization to Improve Professional Relationships 148
Scope 148
Scope Definitions 148
Budgeting and estimating for scope definitions 150
Scope Definition Summary 151
Scope Disputes 151
Design Related Problems 152
Change Requests 152
Constructibillty Reviews 153
Value Engineering 154
Contents xi
Project Controls 155
Mobilization Planning 156
Schedule Controls 156
Formats available 156
Updating and Reviews 157
Data Bases 157
Costs and Schedules 158
Communications 159
Performance Barriers 160
Trade Contractor Qualifications 160
Summary 161
Chapter 7. Legal Dependency 163
Legal Dependency 163
Effect on Quality 164
Current Industrywide Legal Problems 164
Scope Definition 164
Risk Allocation 165
Lump Sum Bids 166
Immediate Profits versus Long Term Relationships 167
Schedule Acceleration Impact 167
Quality Problems 168
Partnering and Lawyers 168
Dispute Resolution 169
Stairs to Bottom 169
Alternate Resolution Means 171
Proper Uses of Legal Assistance in Quality Programs 171
Chapter 8. Engineered Quality 173
Engineered Quality 173
Responsibilities of Major Team Members 174
Quality Partners 176
Quality Contracts 190
Lump Sum, Fixed Price Contracts 191
Cost Reimbursable Contracts with GMP 191
Cost Reimbursable with Fee Contracts 192
Fee Only Contracts 193
Award Fee Contracts 194
Quality Contracting 197
Engineered Quality Preferred Contracting Method 198
Partnering for Quality 201
First Level Partnering 201
Partnering Time Parameters 202
Partnering Without Partnering 203
Second Level Partnering 204
Establishing a Dispute Resolution Structure 205
Project Planning During Partnering 207
Engineered Quality Partnering Summary 208
xil Contents
Engineered Quality Committee Formation 208
Responsibilities 209
Program Communication 210
Quality Time 211
Time Problems 211
Creating Time for Quality 212
Statistical Quality Measurement 213
Cost of Quality 214
Quality Trade Contractors and Subcontractors 215
Limitation of Suppliers 221
The Ultimate Goal 222
Zero Zero Goals 222
Computerized Quality 223
Innovation 225
Recognition 225
Measurable Results 226
Awards 227
Newsletters 227
Postconstruction Quality 228
Home Office Quality 229
Program Contributions 230
Project Preplanning Programs 231
Problem Elimination 232
Engineered Renewal 232
Good Corporate Citizens 233
Summary 234
Prerequisites 234
Protect Improvements 235
Industry Improvements 235
Chapter 9. Engineered Safety 237
Existing Safety Programs 237
Quality and Safety 238
Project Cleanliness 239
Lunch Areas 239
Trash Receptacles 240
Sanitary Provisions 241
Employee Violations 241
Employee Involvement 242
Material Safety Date Sheets 243
Proactive Programs 243
Employee Responsibilities 244
Safety Partnering 245
Corporate Safety Programs 246
Quality Safety Meetings 246
Trade Contractors 247
Design Team 248
Union Involvement 248
Contents xiii
Incentive Programs 249
Contract Clauses 249
Safety Experience Record Review 251
Summary: Beyond Zero Accidents 252
Chapter 10. Engineered QA/QC 253
Engineered QA/QC 253
Engineered Quality Goals 254
Steps for Establishing an Engineered QA/QC Program 256
QA/QC Preconstruction Activity 257
QA/QC Planning and Preparation 258
Quality Standards 259
Preconstruction Trade Reviews 260
Mock up Standards 263
Quality Performance 266
Statistical Data Collection from Inspections 269
Empowering the QA/QC Staff 272
Summary 274
Chapter 11. Beyond Quality 277 V
State of the Industry 277
Internal Customer Problems 277
Construction Innovations 278
Immediate Changes Required 279
Beyond Engineered Quality 280
Home Office Quality 280
Innovation Quality 281
Future Construction Methods 283
Manufacturers Future Involvement 283
Computerized Quality 284
Paperless Job Sites 285
3D and Virtual Reality Constructlbility Reviews 285
Quality Applications 286
Instantaneous Information 286
Standardization of Product 287
Immediate Standardization Suggestions 287
Beginning the Standardization Process 288
Research and Development 288
Building Code Problems 288
Development Funding 289
Funding Methods 290
Partnering Without Partnering 290
Partnering Without Partnering Uses 291
Future Uses of Partnering Without Partnering 291
Paradigm Shifts 292
Union Paradigm Shift 292
Construction Management Shift 293
Partnering Paradigm Shift 293
xiv Contents
Marketing by Paradigms 293
Future Paradigms 294
Appendix A. National Associations 297
Appendix B. The Engineered Quality Process 305
Glossary 307
Bibliography 313
Index 315
|
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| spelling | Kubal, Michael T. Verfasser aut Engineered quality in construction partnering and TQM Michael T. Kubal New York, NY u.a. McGraw-Hill 1994 XVII, 318 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Bauindustrie (DE-588)4004811-1 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Bauindustrie (DE-588)4004811-1 s Qualitätsmanagement (DE-588)4219057-5 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006673659&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
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| title | Engineered quality in construction partnering and TQM |
| title_auth | Engineered quality in construction partnering and TQM |
| title_exact_search | Engineered quality in construction partnering and TQM |
| title_full | Engineered quality in construction partnering and TQM Michael T. Kubal |
| title_fullStr | Engineered quality in construction partnering and TQM Michael T. Kubal |
| title_full_unstemmed | Engineered quality in construction partnering and TQM Michael T. Kubal |
| title_short | Engineered quality in construction |
| title_sort | engineered quality in construction partnering and tqm |
| title_sub | partnering and TQM |
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