APA (7th ed.) Citation

Ross, J. E. (1994). Total quality management: Text, cases and readings (2. ed.). St. Lucie Press u.a.

Chicago Style (17th ed.) Citation

Ross, Joel E. Total Quality Management: Text, Cases and Readings. 2. ed. Delray Beach, Fla: St. Lucie Press u.a, 1994.

MLA (9th ed.) Citation

Ross, Joel E. Total Quality Management: Text, Cases and Readings. 2. ed. St. Lucie Press u.a, 1994.