Breakthrough process redesign: new pathways to customer value
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York u.a.
AMACOM
1994
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XIV, 268 S. graph. Darst. |
| ISBN: | 0814451500 |
Internformat
MARC
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| 100 | 1 | |a Adair, Charlene B. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Breakthrough process redesign |b new pathways to customer value |c Charlene B. Adair ; Bruce A. Murray |
| 264 | 1 | |a New York u.a. |b AMACOM |c 1994 | |
| 300 | |a XIV, 268 S. |b graph. Darst. | ||
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Datensatz im Suchindex
| _version_ | 1804124208829038592 |
|---|---|
| adam_text | Contents
Preface: Breakthrough Process Improvement ix
Acknowledgments xiii
1 Competing by Redesigning Business Processes 1
2 Understanding Business Processes 14
3 Refocusing the Business for Process Redesign 27
4 Determining Customer and Client Values 55
5 Developing Goals and Chartering the Team 86
6 Creating a Value Added Flow Analysis 109
7 Analyzing Processes for Breakthrough Improvement 133
8 Taking the Mystery Out of Problem Solving 165
9 Implementing Innovative Process Redesign and
Measuring for Success 187
10 Leading Successful Process Redesign From the Middle 207
11 How to Become a Leader of Innovation 226
Appendix: Assessing the Organization s Readiness 245
Index 257
vii
|
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| indexdate | 2024-07-09T17:42:01Z |
| institution | BVB |
| isbn | 0814451500 |
| language | English |
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| physical | XIV, 268 S. graph. Darst. |
| publishDate | 1994 |
| publishDateSearch | 1994 |
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| spelling | Adair, Charlene B. Verfasser aut Breakthrough process redesign new pathways to customer value Charlene B. Adair ; Bruce A. Murray New York u.a. AMACOM 1994 XIV, 268 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Administracao larpcal Benchmarking gtt Kwaliteitszorg gtt Benchmarking (Management) Total quality management Benchmarking (DE-588)4329573-3 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 s Benchmarking (DE-588)4329573-3 s DE-604 Murray, Bruce A. Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006523031&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Adair, Charlene B. Murray, Bruce A. Breakthrough process redesign new pathways to customer value Administracao larpcal Benchmarking gtt Kwaliteitszorg gtt Benchmarking (Management) Total quality management Benchmarking (DE-588)4329573-3 gnd Qualitätsmanagement (DE-588)4219057-5 gnd |
| subject_GND | (DE-588)4329573-3 (DE-588)4219057-5 |
| title | Breakthrough process redesign new pathways to customer value |
| title_auth | Breakthrough process redesign new pathways to customer value |
| title_exact_search | Breakthrough process redesign new pathways to customer value |
| title_full | Breakthrough process redesign new pathways to customer value Charlene B. Adair ; Bruce A. Murray |
| title_fullStr | Breakthrough process redesign new pathways to customer value Charlene B. Adair ; Bruce A. Murray |
| title_full_unstemmed | Breakthrough process redesign new pathways to customer value Charlene B. Adair ; Bruce A. Murray |
| title_short | Breakthrough process redesign |
| title_sort | breakthrough process redesign new pathways to customer value |
| title_sub | new pathways to customer value |
| topic | Administracao larpcal Benchmarking gtt Kwaliteitszorg gtt Benchmarking (Management) Total quality management Benchmarking (DE-588)4329573-3 gnd Qualitätsmanagement (DE-588)4219057-5 gnd |
| topic_facet | Administracao Benchmarking Kwaliteitszorg Benchmarking (Management) Total quality management Qualitätsmanagement |
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