Total quality service: how organizations use it to create a competitive advantage
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Scarborough, Ontario
Prentice Hall
1992
|
| Subjects: | |
| Physical Description: | XII, 258 Ill., graph. Darst. |
| ISBN: | 013923392X |
Staff View
MARC
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| author | Brown, Stanley A. |
| author_facet | Brown, Stanley A. |
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| dewey-full | 658.8/12 |
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| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
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| genre_facet | Fallstudiensammlung |
| id | DE-604.BV009796133 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T17:41:00Z |
| institution | BVB |
| isbn | 013923392X |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-006480853 |
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| physical | XII, 258 Ill., graph. Darst. |
| publishDate | 1992 |
| publishDateSearch | 1992 |
| publishDateSort | 1992 |
| publisher | Prentice Hall |
| record_format | marc |
| spelling | Brown, Stanley A. Verfasser aut Total quality service how organizations use it to create a competitive advantage Stanley A. Brown Scarborough, Ontario Prentice Hall 1992 XII, 258 Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Efficacité organisationnelle Klantgerichtheid gtt Kwaliteitszorg gtt Qualité totale Service à la clientèle Services (Industrie) - Qualité - Contrôle Competition Case studies Customer services Case studies Total quality management Case studies (DE-588)4522595-3 Fallstudiensammlung gnd-content |
| spellingShingle | Brown, Stanley A. Total quality service how organizations use it to create a competitive advantage Efficacité organisationnelle Klantgerichtheid gtt Kwaliteitszorg gtt Qualité totale Service à la clientèle Services (Industrie) - Qualité - Contrôle Competition Case studies Customer services Case studies Total quality management Case studies |
| subject_GND | (DE-588)4522595-3 |
| title | Total quality service how organizations use it to create a competitive advantage |
| title_auth | Total quality service how organizations use it to create a competitive advantage |
| title_exact_search | Total quality service how organizations use it to create a competitive advantage |
| title_full | Total quality service how organizations use it to create a competitive advantage Stanley A. Brown |
| title_fullStr | Total quality service how organizations use it to create a competitive advantage Stanley A. Brown |
| title_full_unstemmed | Total quality service how organizations use it to create a competitive advantage Stanley A. Brown |
| title_short | Total quality service |
| title_sort | total quality service how organizations use it to create a competitive advantage |
| title_sub | how organizations use it to create a competitive advantage |
| topic | Efficacité organisationnelle Klantgerichtheid gtt Kwaliteitszorg gtt Qualité totale Service à la clientèle Services (Industrie) - Qualité - Contrôle Competition Case studies Customer services Case studies Total quality management Case studies |
| topic_facet | Efficacité organisationnelle Klantgerichtheid Kwaliteitszorg Qualité totale Service à la clientèle Services (Industrie) - Qualité - Contrôle Competition Case studies Customer services Case studies Total quality management Case studies Fallstudiensammlung |
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