Total quality service: how organizations use it to create a competitive advantage
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Scarborough, Ontario
Prentice Hall
1992
|
| Schlagworte: | |
| Beschreibung: | XII, 258 Ill., graph. Darst. |
| ISBN: | 013923392X |
Internformat
MARC
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| 100 | 1 | |a Brown, Stanley A. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Total quality service |b how organizations use it to create a competitive advantage |c Stanley A. Brown |
| 264 | 1 | |a Scarborough, Ontario |b Prentice Hall |c 1992 | |
| 300 | |a XII, 258 |b Ill., graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Efficacité organisationnelle | |
| 650 | 7 | |a Klantgerichtheid |2 gtt | |
| 650 | 7 | |a Kwaliteitszorg |2 gtt | |
| 650 | 4 | |a Qualité totale | |
| 650 | 4 | |a Service à la clientèle | |
| 650 | 4 | |a Services (Industrie) - Qualité - Contrôle | |
| 650 | 4 | |a Competition |v Case studies | |
| 650 | 4 | |a Customer services |v Case studies | |
| 650 | 4 | |a Total quality management |v Case studies | |
| 655 | 7 | |0 (DE-588)4522595-3 |a Fallstudiensammlung |2 gnd-content | |
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Datensatz im Suchindex
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|---|---|
| any_adam_object | |
| author | Brown, Stanley A. |
| author_facet | Brown, Stanley A. |
| author_role | aut |
| author_sort | Brown, Stanley A. |
| author_variant | s a b sa sab |
| building | Verbundindex |
| bvnumber | BV009796133 |
| callnumber-first | H - Social Science |
| callnumber-label | HD9980 |
| callnumber-raw | HD9980.5 HF5415.5 |
| callnumber-search | HD9980.5 HF5415.5 |
| callnumber-sort | HD 49980.5 |
| callnumber-subject | HD - Industries, Land Use, Labor |
| ctrlnum | (OCoLC)30037539 (DE-599)BVBBV009796133 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| genre | (DE-588)4522595-3 Fallstudiensammlung gnd-content |
| genre_facet | Fallstudiensammlung |
| id | DE-604.BV009796133 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T17:41:00Z |
| institution | BVB |
| isbn | 013923392X |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-006480853 |
| oclc_num | 30037539 |
| open_access_boolean | |
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| owner_facet | DE-19 DE-BY-UBM DE-188 |
| physical | XII, 258 Ill., graph. Darst. |
| publishDate | 1992 |
| publishDateSearch | 1992 |
| publishDateSort | 1992 |
| publisher | Prentice Hall |
| record_format | marc |
| spelling | Brown, Stanley A. Verfasser aut Total quality service how organizations use it to create a competitive advantage Stanley A. Brown Scarborough, Ontario Prentice Hall 1992 XII, 258 Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Efficacité organisationnelle Klantgerichtheid gtt Kwaliteitszorg gtt Qualité totale Service à la clientèle Services (Industrie) - Qualité - Contrôle Competition Case studies Customer services Case studies Total quality management Case studies (DE-588)4522595-3 Fallstudiensammlung gnd-content |
| spellingShingle | Brown, Stanley A. Total quality service how organizations use it to create a competitive advantage Efficacité organisationnelle Klantgerichtheid gtt Kwaliteitszorg gtt Qualité totale Service à la clientèle Services (Industrie) - Qualité - Contrôle Competition Case studies Customer services Case studies Total quality management Case studies |
| subject_GND | (DE-588)4522595-3 |
| title | Total quality service how organizations use it to create a competitive advantage |
| title_auth | Total quality service how organizations use it to create a competitive advantage |
| title_exact_search | Total quality service how organizations use it to create a competitive advantage |
| title_full | Total quality service how organizations use it to create a competitive advantage Stanley A. Brown |
| title_fullStr | Total quality service how organizations use it to create a competitive advantage Stanley A. Brown |
| title_full_unstemmed | Total quality service how organizations use it to create a competitive advantage Stanley A. Brown |
| title_short | Total quality service |
| title_sort | total quality service how organizations use it to create a competitive advantage |
| title_sub | how organizations use it to create a competitive advantage |
| topic | Efficacité organisationnelle Klantgerichtheid gtt Kwaliteitszorg gtt Qualité totale Service à la clientèle Services (Industrie) - Qualité - Contrôle Competition Case studies Customer services Case studies Total quality management Case studies |
| topic_facet | Efficacité organisationnelle Klantgerichtheid Kwaliteitszorg Qualité totale Service à la clientèle Services (Industrie) - Qualité - Contrôle Competition Case studies Customer services Case studies Total quality management Case studies Fallstudiensammlung |
| work_keys_str_mv | AT brownstanleya totalqualityservicehoworganizationsuseittocreateacompetitiveadvantage |