Balancing job satisfaction & performance: a guide for human resource professionals
Gespeichert in:
Hauptverfasser: | , |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Westport, Conn. u.a.
Quorum Books
1992
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Ausgabe: | 1. publ. |
Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis |
Beschreibung: | IX, 245 S. |
ISBN: | 0899306586 |
Internformat
MARC
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100 | 1 | |a Bruce, Willa M. |e Verfasser |4 aut | |
245 | 1 | 0 | |a Balancing job satisfaction & performance |b a guide for human resource professionals |c Willa M. Bruce and J. Walton Blackburn |
250 | |a 1. publ. | ||
264 | 1 | |a Westport, Conn. u.a. |b Quorum Books |c 1992 | |
300 | |a IX, 245 S. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
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650 | 7 | |a Arbeidstevredenheid |2 gtt | |
650 | 7 | |a Prestatiebeoordeling |2 gtt | |
650 | 4 | |a Qualité de la vie au travail | |
650 | 4 | |a Rendement au travail | |
650 | 4 | |a Satisfaction au travail | |
650 | 4 | |a Job satisfaction | |
650 | 4 | |a Performance | |
650 | 4 | |a Quality of work life | |
650 | 0 | 7 | |a Arbeitszufriedenheit |0 (DE-588)4002818-5 |2 gnd |9 rswk-swf |
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999 | |a oai:aleph.bib-bvb.de:BVB01-006431064 |
Datensatz im Suchindex
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adam_text | Contents
TABLES xi
ACKNOWLEDGMENTS xiii
1. SATISFIED EMPLOYEES MAKE A DIFFERENCE 1
The Importance of Job Satisfaction 3
Confusion about Job Satisfaction 7
The Balancing Act 25
An Overview of This Text 26
Notes 28
Appendix A: Research Methodology 31
2. THE CHANGING WORK FORCE 33
Issues of Diversity 36
Cultural Influences on Diversity Management 38
Understanding Culture 39
The Critical Importance of Diversity Management 43
Managing Cultural Diversity 44
Racial and Cultural Minorities 47
Mature Workers 51
Women Workers 58
Sexual Harassment 68
Summary 72
Notes 72
viii Contents
Appendix A: Training Plan 77
Appendix B: Model Policy on Workplace Discrimination and
Harassment 80
Appendix C: Sexual Harassment 81
3. ENVIRONMENTAL TRENDS AFFECTING THE
WORKPLACE 87 ,
Forces Shaping the American Economy 87
The Information Society and Productivity 92
Balancing Job Satisfaction and Performance in the Information
Society Workplace 101
Summary 116
Notes 116
i
4. THE IMPACT OF FAMILY RESPONSIBILITIES 119
Inadequacies in Theories about Work 120
Family Responsibilities 121
Traditional American Values 124 j
Work Family Paradigm 126 j
Family Friendly Benefits 128
Help for Troubled Families 129
The Workplace Family 131
Summary 136 j
Notes 137 j
j
5. THE POWER OF TRAINING AND EDUCATION 141 j
Learning 142
Teaching 145
What Employees Want from Training and Education 151
Training Delivery Systems 156
Planning a Training Event 159
Summary 164
Notes 164
6. THE BENEFITS AND METHODS OF PARTICIPATION 167
The Meaning of Worker Participation 167
Benefits of Participative Management 169
A Typology of Participative Approaches 170
Contents ix
Using Worker Participation 172
Participation Equals Productivity 190
Total Quality Management 191
Summary 194
Notes 194
Appendix A: Planning Worksheets 196
Appendix B: Planning Process Implementation 197
7. PORTRAITS OF SATISFIED AND DISSATISFIED
EMPLOYEES 201
Job Satisfaction and Performance 210
Good Work 213
Summary 217
Notes 218
FURTHER READING 219
INDEX 231
Tables
1.1 Relationship between Managerial Behavior and Employee
Satisfaction 19
1.2 Quality of Work Life Elements in Priority Order 20
1.3 Presence of Quality of Work Life 21
2.1 Differences in How Men and Women Decided 63
2.2 Differences in What Men and Women Decided 64
6.1 Participative Planning Propositions 176
7.1 Job Characteristics Matrix 212
7.2 Good Work Matrix 214
|
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author | Bruce, Willa M. Blackburn, J. W. |
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ctrlnum | (OCoLC)25787470 (DE-599)BVBBV009723443 |
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dewey-ones | 658 - General management |
dewey-raw | 658.3/14 |
dewey-search | 658.3/14 |
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dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | 1. publ. |
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illustrated | Not Illustrated |
indexdate | 2024-07-09T17:39:49Z |
institution | BVB |
isbn | 0899306586 |
language | English |
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physical | IX, 245 S. |
publishDate | 1992 |
publishDateSearch | 1992 |
publishDateSort | 1992 |
publisher | Quorum Books |
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spelling | Bruce, Willa M. Verfasser aut Balancing job satisfaction & performance a guide for human resource professionals Willa M. Bruce and J. Walton Blackburn 1. publ. Westport, Conn. u.a. Quorum Books 1992 IX, 245 S. txt rdacontent n rdamedia nc rdacarrier Arbeidstevredenheid gtt Prestatiebeoordeling gtt Qualité de la vie au travail Rendement au travail Satisfaction au travail Job satisfaction Performance Quality of work life Arbeitszufriedenheit (DE-588)4002818-5 gnd rswk-swf Führung (DE-588)4018776-7 gnd rswk-swf Arbeitszufriedenheit (DE-588)4002818-5 s Führung (DE-588)4018776-7 s DE-604 Blackburn, J. W. Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006431064&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Bruce, Willa M. Blackburn, J. W. Balancing job satisfaction & performance a guide for human resource professionals Arbeidstevredenheid gtt Prestatiebeoordeling gtt Qualité de la vie au travail Rendement au travail Satisfaction au travail Job satisfaction Performance Quality of work life Arbeitszufriedenheit (DE-588)4002818-5 gnd Führung (DE-588)4018776-7 gnd |
subject_GND | (DE-588)4002818-5 (DE-588)4018776-7 |
title | Balancing job satisfaction & performance a guide for human resource professionals |
title_auth | Balancing job satisfaction & performance a guide for human resource professionals |
title_exact_search | Balancing job satisfaction & performance a guide for human resource professionals |
title_full | Balancing job satisfaction & performance a guide for human resource professionals Willa M. Bruce and J. Walton Blackburn |
title_fullStr | Balancing job satisfaction & performance a guide for human resource professionals Willa M. Bruce and J. Walton Blackburn |
title_full_unstemmed | Balancing job satisfaction & performance a guide for human resource professionals Willa M. Bruce and J. Walton Blackburn |
title_short | Balancing job satisfaction & performance |
title_sort | balancing job satisfaction performance a guide for human resource professionals |
title_sub | a guide for human resource professionals |
topic | Arbeidstevredenheid gtt Prestatiebeoordeling gtt Qualité de la vie au travail Rendement au travail Satisfaction au travail Job satisfaction Performance Quality of work life Arbeitszufriedenheit (DE-588)4002818-5 gnd Führung (DE-588)4018776-7 gnd |
topic_facet | Arbeidstevredenheid Prestatiebeoordeling Qualité de la vie au travail Rendement au travail Satisfaction au travail Job satisfaction Performance Quality of work life Arbeitszufriedenheit Führung |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006431064&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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