At the service quality frontier: a handbook for managers, consultants, and other pioneers
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Milwaukee, Wis.
ASQC Quality Press
1993
|
| Schlagworte: | |
| Beschreibung: | 129 S. graph. Darst. |
| ISBN: | 0873892097 |
Internformat
MARC
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| 100 | 1 | |a Lo Sardo, Mary M. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a At the service quality frontier |b a handbook for managers, consultants, and other pioneers |c Mary M. LoSardo ; Norma M. Rossi |
| 264 | 1 | |a Milwaukee, Wis. |b ASQC Quality Press |c 1993 | |
| 300 | |a 129 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Customer services | |
| 650 | 4 | |a Service industries |x Management | |
| 650 | 4 | |a Service industries |x Quality control | |
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Datensatz im Suchindex
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|---|---|
| any_adam_object | |
| author | Lo Sardo, Mary M. Rossi, Norma M. |
| author_facet | Lo Sardo, Mary M. Rossi, Norma M. |
| author_role | aut aut |
| author_sort | Lo Sardo, Mary M. |
| author_variant | s m m l smm smml n m r nm nmr |
| building | Verbundindex |
| bvnumber | BV009650777 |
| callnumber-first | H - Social Science |
| callnumber-label | HD9980 |
| callnumber-raw | HD9980.5 |
| callnumber-search | HD9980.5 |
| callnumber-sort | HD 49980.5 |
| callnumber-subject | HD - Industries, Land Use, Labor |
| classification_rvk | QR 560 |
| ctrlnum | (OCoLC)26858312 (DE-599)BVBBV009650777 |
| dewey-full | 658.5/62 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.5/62 |
| dewey-search | 658.5/62 |
| dewey-sort | 3658.5 262 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV009650777 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T17:38:35Z |
| institution | BVB |
| isbn | 0873892097 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-006380497 |
| oclc_num | 26858312 |
| open_access_boolean | |
| owner | DE-945 |
| owner_facet | DE-945 |
| physical | 129 S. graph. Darst. |
| publishDate | 1993 |
| publishDateSearch | 1993 |
| publishDateSort | 1993 |
| publisher | ASQC Quality Press |
| record_format | marc |
| spelling | Lo Sardo, Mary M. Verfasser aut At the service quality frontier a handbook for managers, consultants, and other pioneers Mary M. LoSardo ; Norma M. Rossi Milwaukee, Wis. ASQC Quality Press 1993 129 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Customer services Service industries Management Service industries Quality control Kundendienst (DE-588)4135134-4 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Qualitätskontrolle (DE-588)4047968-7 gnd rswk-swf Dienstleistungsbetrieb (DE-588)4012181-1 gnd rswk-swf Dienstleistungsbetrieb (DE-588)4012181-1 s Management (DE-588)4037278-9 s DE-604 Kundendienst (DE-588)4135134-4 s Qualitätskontrolle (DE-588)4047968-7 s Rossi, Norma M. Verfasser aut |
| spellingShingle | Lo Sardo, Mary M. Rossi, Norma M. At the service quality frontier a handbook for managers, consultants, and other pioneers Customer services Service industries Management Service industries Quality control Kundendienst (DE-588)4135134-4 gnd Management (DE-588)4037278-9 gnd Qualitätskontrolle (DE-588)4047968-7 gnd Dienstleistungsbetrieb (DE-588)4012181-1 gnd |
| subject_GND | (DE-588)4135134-4 (DE-588)4037278-9 (DE-588)4047968-7 (DE-588)4012181-1 |
| title | At the service quality frontier a handbook for managers, consultants, and other pioneers |
| title_auth | At the service quality frontier a handbook for managers, consultants, and other pioneers |
| title_exact_search | At the service quality frontier a handbook for managers, consultants, and other pioneers |
| title_full | At the service quality frontier a handbook for managers, consultants, and other pioneers Mary M. LoSardo ; Norma M. Rossi |
| title_fullStr | At the service quality frontier a handbook for managers, consultants, and other pioneers Mary M. LoSardo ; Norma M. Rossi |
| title_full_unstemmed | At the service quality frontier a handbook for managers, consultants, and other pioneers Mary M. LoSardo ; Norma M. Rossi |
| title_short | At the service quality frontier |
| title_sort | at the service quality frontier a handbook for managers consultants and other pioneers |
| title_sub | a handbook for managers, consultants, and other pioneers |
| topic | Customer services Service industries Management Service industries Quality control Kundendienst (DE-588)4135134-4 gnd Management (DE-588)4037278-9 gnd Qualitätskontrolle (DE-588)4047968-7 gnd Dienstleistungsbetrieb (DE-588)4012181-1 gnd |
| topic_facet | Customer services Service industries Management Service industries Quality control Kundendienst Management Qualitätskontrolle Dienstleistungsbetrieb |
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