APA (7th ed.) Citation

Oakland, J. S. (1994). Cases in total quality management (1. publ.). Butterworth-Heinemann.

Chicago Style (17th ed.) Citation

Oakland, John S. Cases in Total Quality Management. 1. publ. Oxford [u.a.]: Butterworth-Heinemann, 1994.

MLA (9th ed.) Citation

Oakland, John S. Cases in Total Quality Management. 1. publ. Butterworth-Heinemann, 1994.

Warning: These citations may not always be 100% accurate.