Managing an information system:
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Englewood Cliffs, N.J.
Prentice-Hall
1991
|
| Series: | Prentice-Hall international editions
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XXI, 448 S. graph. Darst. |
| ISBN: | 0135531810 |
Staff View
MARC
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| 100 | 1 | |a Mensching, James R. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Managing an information system |c James R. Mensching ; Dennis A. Adams |
| 264 | 1 | |a Englewood Cliffs, N.J. |b Prentice-Hall |c 1991 | |
| 300 | |a XXI, 448 S. |b graph. Darst. | ||
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| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 0 | |a Prentice-Hall international editions | |
| 650 | 4 | |a informacijski sistemi - vodenje - management - informacijska tehnologija - vodilni kadri - računalništvo | |
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Record in the Search Index
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|---|---|
| adam_text | CONTENTS
FOREWORD xvii
PREFACE xix
1
INTRODUCTION l
Importance of the Information System 1
Computing Configurations 5
Perspective on the Manager s Position 6
Scope of the Text 7
Responsibilities of the Manager 7
Specific Skills That Managers Need 8
Major Company 9
Meet the Boss 10
Organization of the Text 12
Summary 14
Questions 14
Case Analysis 15
Additional Readings 16
Readings before Next Chapter 16
vii
viil CONTENTS
2
THE ROLE OF THE INFORMATION SYSTEM n
Goal Setting 18
The Information System 19
Using the Information System as a Competitive Weapon 21
Realizing Stated Goals 22
Organizational Issues 23
The Changing Role of Information Systems 26
Top Management Support 27
Other Pressing Issues 28
Major Company 30
Questions 30
Case Analysis 31
Additional Readings 32
Readings before Next Chapter 32
3
STRATEGIC ISSUES 33
Strategic Management 33
Benefits and Costs of Planning 35
The Planning Process 36
Information System Planning 38
Environmental Scanning 39
Long Range Planning 44
Goals and Objectives 45
Organizational Methods 47
Decentralized Systems 53
End User Computing 55
Internal Information System Organization 55
Strategic Planning Tools 57
Major Company 58
Summary 62
Questions 62
Case Analysis 63
Additional Readings 64
Readings before Next Chapter 64
4
ESTABLISHING STANDARDS AND PROCEDURES 65
Providing Quality Service 65
Communication 66
Setting and Attaining Performance Levels 69
c
Personnel Policies 71
Employee Performance Evaluation 74
Software Development Standards 75
Other Standards 81
Budgeting 82
Major Company 83
Summary 85
Questions 85
Case Analysis 86
Additional Readings 95
Readings before Next Chapter 95
5
PHYSICAL ENVIRONMENT 96
Importance of Physical Environment 96
Data Center Site Selection 97
Site Selection and Building Security 98
Building Design 100
Computer Room Design 101
Computer Room Layout 106
Disaster Recovery Planning 108
Smaller Installations 110
Major Company 111
Summary 115
Questions 115
Case Analysis 116
Additional Readings 123
Readings before Next Chapter 123
6
SYSTEM PERFORMANCE EVALUATION 124
What is Performance Evaluation? 124
Why Performance Evaluation? 125
The Evaluation Process 127
Summary of the Evaluation Process 143
Benchmarking 144
Database/Data Communications Performance Evaluation 144
Major Company 146
Summary 147
Questions 147
Case Analysis 148
Additional Readings 149
Readings before Next Chapter 149
X CONTENTS
7
HARDWARE ACQUISITION 150
Hardware Acquisition 150
Determining Needs 151
Preliminary Investigation 153
Request for Proposal 154
RFP Format 155
Theoretical Benchmark 156
Physical Benchmarking 159
Additional Factors 160
Acquisition Decision 161
Alternative Markets 162
Determining Attributes 162
Major Company 166
Summary 168
Questions 169
Case Analysis 170
Appendix 171
Additional Readings 178
Readings before Next Chapter 178
8
LEGAL ISSUES 179
Definition of a Contract 179
Need for a Formal Written Contract 180
Computer Contracts 181
The Negotiation Process 181
Contract Issues 184
Protecting New Technology 189
Other Protection 193
Summary 194
Questions 195
Case Analysis 196
Additional Readings 197
Readings before Next Chapter 197
9
FINANCIAL ISSUES 198
Funding Computer Acquisitions 198
Financing Options 200
Quantitative Analysis 203
a
Other Financing Methods 207
Charging Users 208
Charge Back Systems 210
Budgeting 213
Major Company 215
Summary 216
Questions 216
Case Analysis 218
Additional Readings 219
Readings before Next Chapter 219
10
SOFTWARE ACQUISITION 220
Software Versus Hardware Acquisition 220
Software Alternatives 221
Acquisition Steps 222
Systems Software 227
Other Considerations 228
Dealing with Consultants 231
Major Company 234
Summary 238
Questions 238
Case Analysis 239
Additional Readings 250
Readings before Next Chapter 250
11
SECURITY AND INTEGRITY 251
Risk Assessment 251
Types of Exposures 253
Control Measures 255
General Controls 256
Application Controls 270
The Role of Internal Audit 272
Major Company 274
Summary 276
Questions 276
Case Analysis 278
Additional Readings 278
Readings before Next Chapter 279
xii CONTENTS
12
MANAGING END USER COMPUTING 280
Introduction 280
Examples of End User Computing Applications 281
Characterization of Users 281
Fundamental Issues 283
Strategies for End User Computing 287
Information Centers 289
Special End User Environments 294
Major Company 296
Questions 298
Additional Readings 299
Readings before Next Chapter 299
13
MANAGING APPLICATION PROGRAMMING 300
Introduction 300
System Development 301
The System Development Life Cycle 303
Determining Feasibility 304
Estimating Resources 306
Monitoring Progress 308
System Design 309
Prototyping 310
Development Tools 310
j Quality Control 312
Implementation 314
System Maintenance 315
Effect of End User Involvement 316
Major Company 316
Questions 317
Case Analysis 318
Additional Readings 318
Readings before Next Chapter 319
14
MANAGING SYSTEMS PROGRAMMING 320
Systems Programming 320
Detailed Responsibilities 321
System Evaluation and Configuration 322
Problem Correction 322
Preventive Maintenance 325
CO1
Software Installation 328
Tailoring Systems Software 330
Evaluate Systems Software and Hardware 331
Need for Systems Programmers 332
Major Company 333
Summary 334
Questions 334
Additional Readings 335
Readings before Next Chapter 335
15
DATA MANAGEMENT 336
Value of Data 336
Data Management Functions 337
Database Management Systems 339
Data Normalization 340
Database Administration 342
Determining Access Privileges 344
Data Security and Integrity 344
Data Set and Device Management 345
Major Company 346
Summary 348
Questions 348
Case Analysis 350
Additional Readings 350
Readings before Next Chapter 351
16
MANAGEMENT OF DATA COMMUNICATIONS 352
Introduction 352
Brief History of Telecommunications 353
Transmission Media Characteristics 355
Protocols 358
Reference Models and Standards 359
Error Detection and Correction 360
The Telephone Company and CATV 361
Value Added Networks 363
Local Area Networks 363
Data Communication Planning 365
Data Communication Analysis 366
Communication System Design 367
Communications Implementation and Evaluation 368
xlv CONTENTS
Communication Applications 368
Office Automation 368
Intelligent Buildings 369
Managerial Implications of Telecommunications 370
Major Company 374
Summary 375
Questions 375
Additional Readings 376
A
REVIEW OF MACHINE OPERATIONS: A BIRD S EYE VIEW 378
Introduction 378
Hardware 379
Channels 382
Peripherals 383
System Software 394
Job Processing 399
Data Communications 401
Summary 404
Questions 405
Case Analysis 405
Additional Readings 406
B
REVIEW OF MACHINE OPERATIONS: A WORM S EYE VIEW 407
j Introduction 407
Why Worm s Eye? 407
Job Control Languages 408
Job Execution 410
Reader/Interpreter Program 410
Scheduler 410
Initiator/Terminator Program 411
Loader 412
Access Methods 412
Output Writers 414
Interrupts and the Dispatcher 415
Compile Link and Go Procedures 418
Compile Step 418
Link Step 420
Go Step 420
Compile and Go 421
Complete Example 421
Summary 433
Questions 436
Case Analysis 436
Additional Readings 436
INDEX 439
|
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| illustrated | Illustrated |
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| institution | BVB |
| isbn | 0135531810 |
| language | English |
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| physical | XXI, 448 S. graph. Darst. |
| publishDate | 1991 |
| publishDateSearch | 1991 |
| publishDateSort | 1991 |
| publisher | Prentice-Hall |
| record_format | marc |
| series2 | Prentice-Hall international editions |
| spelling | Mensching, James R. Verfasser aut Managing an information system James R. Mensching ; Dennis A. Adams Englewood Cliffs, N.J. Prentice-Hall 1991 XXI, 448 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Prentice-Hall international editions informacijski sistemi - vodenje - management - informacijska tehnologija - vodilni kadri - računalništvo Informationsmanagement (DE-588)4114012-6 gnd rswk-swf Informationsmanagement (DE-588)4114012-6 s DE-604 Adams, Dennis A. Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=005926477&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Mensching, James R. Adams, Dennis A. Managing an information system informacijski sistemi - vodenje - management - informacijska tehnologija - vodilni kadri - računalništvo Informationsmanagement (DE-588)4114012-6 gnd |
| subject_GND | (DE-588)4114012-6 |
| title | Managing an information system |
| title_auth | Managing an information system |
| title_exact_search | Managing an information system |
| title_full | Managing an information system James R. Mensching ; Dennis A. Adams |
| title_fullStr | Managing an information system James R. Mensching ; Dennis A. Adams |
| title_full_unstemmed | Managing an information system James R. Mensching ; Dennis A. Adams |
| title_short | Managing an information system |
| title_sort | managing an information system |
| topic | informacijski sistemi - vodenje - management - informacijska tehnologija - vodilni kadri - računalništvo Informationsmanagement (DE-588)4114012-6 gnd |
| topic_facet | informacijski sistemi - vodenje - management - informacijska tehnologija - vodilni kadri - računalništvo Informationsmanagement |
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