The paradigm that changed the work place:
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| Format: | Buch |
| Sprache: | Undetermined |
| Veröffentlicht: |
Stockholm
Swedish Center for Working Life u.a.
1993
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| Schriftenreihe: | Social science for social action
4 |
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| Beschreibung: | Diskette u.d.T.: Eijnatten, Frans M. van: The socio-technical systems design (STSD) paradigm |
| Beschreibung: | XXIV, 316 S. graph. Darst. Diskette : 3,5" |
| ISBN: | 9023228057 |
Internformat
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| 245 | 1 | 0 | |a The paradigm that changed the work place |c Frans M. van Eijnatten |
| 246 | 1 | 3 | |a The socio-technical systems design (STSD) paradigm |
| 264 | 1 | |a Stockholm |b Swedish Center for Working Life u.a. |c 1993 | |
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| 490 | 0 | |a Social science for social action |v 4 | |
| 500 | |a Diskette u.d.T.: Eijnatten, Frans M. van: The socio-technical systems design (STSD) paradigm | ||
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Datensatz im Suchindex
| _version_ | 1804123216162062336 |
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| adam_text | Table of Contents
List of Figures
List of Tables
List of Boxes
r £ Xlv
Preface
xvi
The Author
XVlll
Acknowledgements
XIX
Foreword by Hans van Beinum xxi
1 STSD: A Personal Reconstruction 2
1.1 Introduction 1
1.2 Some Initial Statements to Explore the Field 2
1.3 Basic Editorial Considerations and Style Justifications 4
1.4 General Organization of the Book and Chapters Outline 6
2 STSD: Towards Some Root Definitions of the Paradigm 9
2.1 Introduction 9
2.2 STSD: Brief Characteristics of Content 9
2.3 STSD Message: Goals, Mission and Metaphor 12
ot ctcS Enquiry; Some Methodological Considerations 15
2.5 STSD Images: Milestones and Development Trajectories 16
3 STSD: Initial Formulations of the Paradigm 21
3.1 Introduction 21
3.2 The Pioneering Role of Tavistock 22
3.2.1 Ken Bamforth s Re Discovery of a Work Tradition 22
3.2.2 Action Research as the Mere Context of Discovery 25
3.2.3 Latent STSD and the Contagious Spreading and
Adoption of an Open Systems View 26
3.2.4 STSD Specific Concept Development to Support the
Next Phase 29
3.3 Classical STSD 32
3.3.1 The Inspiration of the Norwegian Industrial
,, PemocracyProgramme 32
ihe Diffusion of Industrial Democracy: Idiom versus
Replica 34
continuation of table of contents on the next page
The Paradigm that Changed the Work Place Table of Contents vii
3.3.3 The Methodical Approach towards Industrial
Democracy 36
3.3.4 An Outline of Basic Concepts in Classical STSD 38
3.3.5 An Impression of Projects as Reported in the
Literature 44
4 STSD: Modern Variants of the Paradigm 45
4.1 Introduction 45
4.2 Variant A: Participative Design 46
4.2.1 The Australian Solution to the Problem of Diffusion 46
4.2.2 PD and the Educational Approach towards Learning 51
4.2.3 Further Diffusion of the Diffusion Model 53
4.3 Variant B: Integral Organizational Renewal 58
4.3.1 The Dutch Solution to the Problem of Integral Design 58
4.3.2 IOR and the Balance Model Based on Social
Interaction 61
4.3.3 The Participative Process of Organizational
Renewal of the Firm 66
4.4 Variant C: Democratic Dialogue 68
4.4.1 The Scandinavian Solution to the Problem of
Diffusion 68
4.4.2 The Concept of Democratic Dialogue and the Theory
of Integrating Language and Practice 71
4.4.3 The DD Trajectory: Creating Scope by Engaging in
a Broad Ecological Process 73
4.5 Variant D: Modern STSD in North America 76
5 Epistemological and Methodological Foundations 81
5.1 Introduction 81
5.2 Scientific Philosophical Points and the Nature of
Explanatory Diagrams 82
5.3 The Problem of the Openness of Systems and Von
Bertalanffy s Leap 86
5.4 The Development of Systems Concepts and its Influence
on STSD Modelling 90
5.5 STSD Methods and the Evolution of Models for Analysis
and Design 96
5.6 STSD Practice and the Controversy Regarding Design
Content versus Process 111
continuation of table of contents on the next page
viii The Paradigm that Changed the Work Place Table of Contents
6 A Critical Evaluation of the STSD Paradigm 112
6.1 Introduction 112
6.2 Constructive Criticism versus Widespread Pre Judgements
and Knowledge Gaps 113
6.3 Further Analysis of the STSD Paradigm 116
6.3.1 A Systematic Comparison of Development Tracks
and Variants 116
6.3.2 A Tentative Classification of STSD Approaches 124
6.4 Starting the Debate 129
6.4.1 Methodological Renewal of the STSD Paradigm 129
6.4.2 Degree of Elaboration in Terms of an Open Systems
Approach 132
6.4.3 A Further Examination of Basic Concepts and
Theory Formation 137
6.4.4 Some Closer Look at the Diversity of Socio
Technical Methods 144
6.4.5 A Concise Critique of STSD Practice 145
7 The Future of the Socio Technical Systems Design Paradigm 150
8 Ulbo de Sitter: A Socio Technical Perspective 158
8.1 Introduction: The Burden of the Past 158
8.2 The Theory of Organization and Socio Technical Theory 160
8.3 Towards a Theory of Social Systems or Social Technology? 166
8.4 Socio Technical Systems Design: Social Engineering or
Self Design by Knowledge Transfer 171
8.5 Some Conceptual Remarks about the Dutch Version of
Modern Sociotechnology 177
8.5.1 The Concept of Integral Design 177
8.5.2 The Concept of Controllability 177
8.5.3 The Twin Concept of Interference Probability and
Control Capacity 178
8.5.4. The Twin Concept of Production Structure and Control
Control Structure 179
8.5.5. The Concept of Structural Parameters 180
8.6 A Look into the Future 181
continuation of table of contents on the next page
The Paradigm that Changed the Work Place Table of Contents ix
9 Bjorn Gustavsen: Work Place Development and Communicative
Autonomy 185
Epilogue by Fred Emery 192
References 198
Subject Index 248
Company/Institute Index
Name Index
List with Abbreviations
Appendix: User Manual and Micro Floppydisk Containing
A Full Bibliography of English Language Literature
Concerning the Socio Technical Systems Design (STSD)
Paradigm, Release FBEL 04T, by Frans M. van Eijnatten,
April 1993
List of Figures
Egure Description author(s) + vP3r nf page
publ, + ref.pagp
2.1 A SSM inspired analysis 14
of STSD paradigm
2.2 The phases and milestones 19
in the development of STSD
4.1 An open systems model Emery, M. Emery, R, 49
for diffusion 1978/ p 259/260; Emery,
M., 1986, p. 416; Emery,
47 A ,. , M. (Ed.), 1989, p. 183
A graphical representation Hoevenaars, 1991, 63
of the IOR balance model p. 20
5 1 Fry s variant of a system Fry, 1975, p 57 86
regulated by feedback : a
schematic representation of
the basic explanatory
diagram of STSD
5 2 STSD, a graphic represen Van Eijnatten, 1985, p. 55 91
tation
5 3 A schematic representation Taylor, 1989, p. 28 99
of the Classical STSD
method
5 4 An analytical model for Van Eijnatten et ah, 1988, 100
aZ6 TeT °rganiZ P 13 Van EiJnatten et * .
approth) S1§n (I°R 199° P 8/1992 P 189
55 1^?? !°w^dem Van Eijnatten effl/., 1990, 103
5 6 Shh IOR appr°ach P 10/1992 P 191
prSS rl*Jfl C°ntent/ Kolodny Stjernberg, 110
process model for ioSfi n 007
contemporary STSD P 8
61 A SSM inspired frame 117
J*^[°r a rough comparison
ot STSD approaches
continuation of list of figures on the next page
The Paradigm that Changed the Work Place List of Figures xi
Figure Description author(s) + year of page
publ. + ref.page
6.2 A rough SSM inspired 117
analysis of the Pioneering
Phase of STSD
6.3 A rough SSM inspired analysis 118
of Classical STSD/North
American Consultancy
6.4 A rough SSM inspired 119
analysis of Modern STSD,
Variant A: Participative
Design
6.5 A rough SSM inspired analy 121
sis of Modern STSD, Variant
B: Integral Organizational
Renewal
6.6 A rough SSM inspired analy 122
sis of Modern STSD, Variant
C: Democratic Dialogue
6.7 The pattern of causal Emery, 1989c, p. 90 123
determination which express
the dominant world view of
Participative Democracy
6.8 A tentative classification Van Eijnatten, 1992a 128
of main STSD approaches
6.9 A schematic representation Van Eijnatten 131
of developed temporary Hoevenaars, 1989, p.
methodology: a basic 295; Van Eijnatten, 1990c,
scheme for design oriented p. 54; Van Eijnatten,
research 1992b, p. 2
6.10 The concept of Joint Opti Taylor Asadorian, 141
mization. Results are best 1985, p. 14; Chisholm,
when the technical system 1988, p. 46
and social system are jointly
optimized
6.11 The use of 18 sociotechnical Pasmore, 1988, p. 104 146
(re)design criteria in 134
reported projects
8.1 Design problems and De Sitter, 1993 181
practical solutions
List of Tables
Table Description author(s) + year of page
publ. + ref.page
3.1 Outline of systems con 28
cepts from biology, logic
and cybernetics dating
before 1959, adapted by
the Tavistock researchers
3.2 Outline of area specific 30
STSD concepts
3.3 Outline of important basic 38
concepts in Classical STSD
3.4 Outline of sociotechnical 42
design principles of Classical
STSD
3.5 An impression of socio 43
technical projects carried out
during the Classical STSD
period until 1980
4.1 Skill analysis techniques Emery F. Emery, M., 54
of the PD approach 1975, p. 46 47;
Emery, M., 1982,
p. 306 307; Emery, M.
(Ed.), 1989, p. 107 108
4.2 Three types of partial De Sitter, 1981b, p. 6 60
analysis in the study of
participation
4.3 An impression of Dutch 67
sociotechnical projects
carried out in the period
1980 1992
4.4 An impression of North 79
American sociotechnical
projects carried out during
the period 1980 1990
5.1 Seven classes of functional Ackoff Emery, 1972, 84
systems p. 29
continuation of list of tables on the next page
The Paradigm that Changed the Work Place List of Tables xiii
Table Description author(s) + year of page
publ. + ref.page
5.2 STSD concept development Purser Pasmore, 1991 95
for nonroutine knowledge
work settings
5.3 Outline of the develop 98
ment of STSD method
5.4a The application of the Hoevenaars, 1991, p. 36 107
Semi Parallel Streams
(SPS) technique: Diagnosis
of the existing production
structure prior to paral
lelization. Dutch IOR
approach
5.4b A schematic illustration Hoevenaars, 1991, p. 39 108
of the use of the Semi
Parallel Streams (SPS)
technique as applied to
the elaborated production
structure example of table
5.4a. Dutch IOR approach
6.1 A compilation of some Gustavsen, 1992, p. 7; 125
characteristics of the main De Sitter, 1992; Emery,
STSD approaches 1992; Karlsen, 1992, p. 6
6.2 A model for classification Van Beinum, 1990a, 126
of organizations p. 9
7.1 A comparison between Kiviniitty, 1992, p. 25 155
Classical STSD, Anthro
pocentric Production
Systems, and Lean
Production
7.2 A comparison between Van Amelsvoort, 1992b, 156
Modern STSD (Integral p. 8 9/1993, p.10
Organizational Renewal)
and Lean Production
List of Boxes
Box Description author(s) + year of Page
publ. + ref.page
2.1 Brief characterization of Trist, 1981, p. 42; 10
STSD as a new paradigm Van Beinum, 1990a,
and as a changed personal p. 3; Ketchum Trist,
attitude 1992, p. 40; Ketchum
Trist, 1992, p. 45
3.1 An eye witness report of Trist, 1977; Emery, 1978, 23
the difficult start of STSD p. 5 6
3.2 The methodological Emery Thorsrud, 1976, 36
approach of the Industrial p. 150 154
Democracy programme in
Norway
3.3 A brief illustration of the Engelstad, 1969a/b; 37
original variance analysis Engelstad et ah, 1969
technique applied in the
period 1965 1967 by
Engelstad at Hunsfos
3.4 Detailed principles for Emery, 1963d, p. 1 2; 40
the redesign of tasks Emery Thorsrud, 1964,
p. 103 105; Emery
Thorsrud, 1976, p. 15 17
4.1 Results of the diffusion Qvale, 1976, p. 459 48
study of Emery et ah, 1958
4.2 Characteristics of the Elden, 1979a, p. 250 251; 50
period of Modern STSD Elden, 1979c, p. 373 374
4.3 The programme of a Emery, M., 1982, p. 296 52
Development of Human Emery, M. (Ed.), 1989, p. 115
Resources (DHR) Workshop
4.4 Indicators of participation De Sitter, 1981b, p. 8 12 60
4.5 IOR as Modern STSD De Sitter et ah, 1990, p. 10 61
4.6 Some essentials of De De Sitter et ah, 1990, 62
Sitter s balance model p. 10 11
4.7 Structural parameters De Sitter, 1989b, p. 234; 64
for sociotechnical analysis De Sitter, 1989c, p. 14;
and design (IOR approach) De Sitter et ah, 1990, p. 12
continuation of list of boxes on the next page
The Paradigm that Changed the Work Place List of Boxes xv
Box Description author(s) + year of page
publ. + ref. page
4.8 A selection of design De Sitter, 1989b, p. 237 65
principles from the IOR 249; De Sitter, 1989c, p.
approach 16 25; De Sitter et al.,
1990, p. 13 19
4.9 Main features of the LOM Van Beinum, 1990a, p. 70
programme 16 17
4.10 The 13 commandments of Gustavsen, 1991, p. 6 7 72
the Democratic Dialogue Gustavsen, 1992, p. 3 4
approach
4.11 Gustavsen s phases in the Gustavsen, 1991, p. 55 80 74
development cycle a typical
Democratic Dialogue
process may imply
4.12 Criteria for participation, Gustavsen Engelstad, 75
public arena and legitimacy 1986, p. 109
5.1 Modern STSD method: Van Eijnatten et al, 1990, 104
Dutch IOR approach p. 9 13/1992, p. 190 194 105
6.1 A summary of the most De Sitter, 1974a, p. 70 72; 132
relevant objections against Van Eijnatten, 1985, p. 53
the original foundations of
Classical STSD
6.2 The most relevant differences De Sitter et al, 1990, 143
in terms of content between p. 27
the mainstream approach
and the Dutch variant of
STSD
6.3 Beekun s (1989) meta Beekun, 1989, p. 880 882/ 149
analysis of the effectiveness p. 890 893
of Classical STSD
interventions
7.1 Some basic characteristics Womack et al, 1990; 154
of Lean Production (LP) Van Amelsvoort, 1992b,
p. 6 7
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| spelling | Eijnatten, Frans M. van Verfasser aut The paradigm that changed the work place Frans M. van Eijnatten The socio-technical systems design (STSD) paradigm Stockholm Swedish Center for Working Life u.a. 1993 XXIV, 316 S. graph. Darst. Diskette : 3,5" txt rdacontent n rdamedia nc rdacarrier Social science for social action 4 Diskette u.d.T.: Eijnatten, Frans M. van: The socio-technical systems design (STSD) paradigm Organisationsentwicklung (DE-588)4126887-8 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Organisationsentwicklung (DE-588)4126887-8 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=005861230&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Eijnatten, Frans M. van The paradigm that changed the work place Organisationsentwicklung (DE-588)4126887-8 gnd |
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| title | The paradigm that changed the work place |
| title_alt | The socio-technical systems design (STSD) paradigm |
| title_auth | The paradigm that changed the work place |
| title_exact_search | The paradigm that changed the work place |
| title_full | The paradigm that changed the work place Frans M. van Eijnatten |
| title_fullStr | The paradigm that changed the work place Frans M. van Eijnatten |
| title_full_unstemmed | The paradigm that changed the work place Frans M. van Eijnatten |
| title_short | The paradigm that changed the work place |
| title_sort | the paradigm that changed the work place |
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| topic_facet | Organisationsentwicklung Aufsatzsammlung |
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