Service excellence: the customer relations strategy for health care
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Chicago, Ill.
American Hospital Publ.
1988
|
| Schlagworte: | |
| Beschreibung: | XVI, 332 S. Ill. |
| ISBN: | 1556480199 |
Internformat
MARC
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| 100 | 1 | |a Leebov, Wendy |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Service excellence |b the customer relations strategy for health care |c Wendy Leebov |
| 264 | 1 | |a Chicago, Ill. |b American Hospital Publ. |c 1988 | |
| 300 | |a XVI, 332 S. |b Ill. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Relations avec la clientèle | |
| 650 | 4 | |a Relations hôpital-collectivité | |
| 650 | 4 | |a Relations publiques | |
| 650 | 4 | |a Consumer Satisfaction | |
| 650 | 4 | |a Customer relations | |
| 650 | 4 | |a Hospital and community | |
| 650 | 4 | |a Hospitals |x Public relations | |
| 650 | 4 | |a Marketing of Health Services | |
| 650 | 4 | |a Professional-Patient Relations | |
| 650 | 0 | 7 | |a Patient |0 (DE-588)4044903-8 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Stationäre Behandlung |0 (DE-588)4182947-5 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Zufriedenheit |0 (DE-588)4129186-4 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Stationäre Behandlung |0 (DE-588)4182947-5 |D s |
| 689 | 0 | 1 | |a Patient |0 (DE-588)4044903-8 |D s |
| 689 | 0 | 2 | |a Zufriedenheit |0 (DE-588)4129186-4 |D s |
| 689 | 0 | |5 DE-604 | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-005827317 | ||
Datensatz im Suchindex
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| author | Leebov, Wendy |
| author_facet | Leebov, Wendy |
| author_role | aut |
| author_sort | Leebov, Wendy |
| author_variant | w l wl |
| building | Verbundindex |
| bvnumber | BV008808015 |
| callnumber-first | R - Medicine |
| callnumber-label | RA965 |
| callnumber-raw | RA965.5 |
| callnumber-search | RA965.5 |
| callnumber-sort | RA 3965.5 |
| callnumber-subject | RA - Public Medicine |
| classification_rvk | QX 730 |
| ctrlnum | (OCoLC)16901228 (DE-599)BVBBV008808015 |
| dewey-full | 362.1/1/0688 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 362 - Social problems and services to groups |
| dewey-raw | 362.1/1/0688 |
| dewey-search | 362.1/1/0688 |
| dewey-sort | 3362.1 11 3688 |
| dewey-tens | 360 - Social problems and services; associations |
| discipline | Soziologie Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV008808015 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T17:25:23Z |
| institution | BVB |
| isbn | 1556480199 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-005827317 |
| oclc_num | 16901228 |
| open_access_boolean | |
| owner | DE-945 |
| owner_facet | DE-945 |
| physical | XVI, 332 S. Ill. |
| publishDate | 1988 |
| publishDateSearch | 1988 |
| publishDateSort | 1988 |
| publisher | American Hospital Publ. |
| record_format | marc |
| spelling | Leebov, Wendy Verfasser aut Service excellence the customer relations strategy for health care Wendy Leebov Chicago, Ill. American Hospital Publ. 1988 XVI, 332 S. Ill. txt rdacontent n rdamedia nc rdacarrier Relations avec la clientèle Relations hôpital-collectivité Relations publiques Consumer Satisfaction Customer relations Hospital and community Hospitals Public relations Marketing of Health Services Professional-Patient Relations Patient (DE-588)4044903-8 gnd rswk-swf Stationäre Behandlung (DE-588)4182947-5 gnd rswk-swf Zufriedenheit (DE-588)4129186-4 gnd rswk-swf Stationäre Behandlung (DE-588)4182947-5 s Patient (DE-588)4044903-8 s Zufriedenheit (DE-588)4129186-4 s DE-604 |
| spellingShingle | Leebov, Wendy Service excellence the customer relations strategy for health care Relations avec la clientèle Relations hôpital-collectivité Relations publiques Consumer Satisfaction Customer relations Hospital and community Hospitals Public relations Marketing of Health Services Professional-Patient Relations Patient (DE-588)4044903-8 gnd Stationäre Behandlung (DE-588)4182947-5 gnd Zufriedenheit (DE-588)4129186-4 gnd |
| subject_GND | (DE-588)4044903-8 (DE-588)4182947-5 (DE-588)4129186-4 |
| title | Service excellence the customer relations strategy for health care |
| title_auth | Service excellence the customer relations strategy for health care |
| title_exact_search | Service excellence the customer relations strategy for health care |
| title_full | Service excellence the customer relations strategy for health care Wendy Leebov |
| title_fullStr | Service excellence the customer relations strategy for health care Wendy Leebov |
| title_full_unstemmed | Service excellence the customer relations strategy for health care Wendy Leebov |
| title_short | Service excellence |
| title_sort | service excellence the customer relations strategy for health care |
| title_sub | the customer relations strategy for health care |
| topic | Relations avec la clientèle Relations hôpital-collectivité Relations publiques Consumer Satisfaction Customer relations Hospital and community Hospitals Public relations Marketing of Health Services Professional-Patient Relations Patient (DE-588)4044903-8 gnd Stationäre Behandlung (DE-588)4182947-5 gnd Zufriedenheit (DE-588)4129186-4 gnd |
| topic_facet | Relations avec la clientèle Relations hôpital-collectivité Relations publiques Consumer Satisfaction Customer relations Hospital and community Hospitals Public relations Marketing of Health Services Professional-Patient Relations Patient Stationäre Behandlung Zufriedenheit |
| work_keys_str_mv | AT leebovwendy serviceexcellencethecustomerrelationsstrategyforhealthcare |