Toward understanding and controlling customer dissatisfaction with waiting:
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Cambridge, Mass.
1989
|
| Schriftenreihe: | Marketing Science Institute <Cambridge, Mass.>: Report
89,115 : Research program |
| Schlagworte: | |
| Beschreibung: | 25 S. |
Internformat
MARC
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Datensatz im Suchindex
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| id | DE-604.BV008807996 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T17:25:23Z |
| institution | BVB |
| language | English |
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| physical | 25 S. |
| publishDate | 1989 |
| publishDateSearch | 1989 |
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| series | Marketing Science Institute <Cambridge, Mass.>: Report |
| series2 | Marketing Science Institute <Cambridge, Mass.>: Report |
| spelling | Clemmer, Elizabeth C. Verfasser aut Toward understanding and controlling customer dissatisfaction with waiting by Elizabeth C. Clemmer and Benjamin Schneider Cambridge, Mass. 1989 25 S. txt rdacontent n rdamedia nc rdacarrier Marketing Science Institute <Cambridge, Mass.>: Report 89,115 : Research program Consumer complaints Consumer satisfaction Customer relations Schneider, Benjamin Verfasser aut Marketing Science Institute <Cambridge, Mass.>: Report 89,115 : Research program (DE-604)BV002814091 89,115 |
| spellingShingle | Clemmer, Elizabeth C. Schneider, Benjamin Toward understanding and controlling customer dissatisfaction with waiting Marketing Science Institute <Cambridge, Mass.>: Report Consumer complaints Consumer satisfaction Customer relations |
| title | Toward understanding and controlling customer dissatisfaction with waiting |
| title_auth | Toward understanding and controlling customer dissatisfaction with waiting |
| title_exact_search | Toward understanding and controlling customer dissatisfaction with waiting |
| title_full | Toward understanding and controlling customer dissatisfaction with waiting by Elizabeth C. Clemmer and Benjamin Schneider |
| title_fullStr | Toward understanding and controlling customer dissatisfaction with waiting by Elizabeth C. Clemmer and Benjamin Schneider |
| title_full_unstemmed | Toward understanding and controlling customer dissatisfaction with waiting by Elizabeth C. Clemmer and Benjamin Schneider |
| title_short | Toward understanding and controlling customer dissatisfaction with waiting |
| title_sort | toward understanding and controlling customer dissatisfaction with waiting |
| topic | Consumer complaints Consumer satisfaction Customer relations |
| topic_facet | Consumer complaints Consumer satisfaction Customer relations |
| volume_link | (DE-604)BV002814091 |
| work_keys_str_mv | AT clemmerelizabethc towardunderstandingandcontrollingcustomerdissatisfactionwithwaiting AT schneiderbenjamin towardunderstandingandcontrollingcustomerdissatisfactionwithwaiting |