The complete guide to customer service:
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
New York [u.a.]
Wiley
1989
|
Ausgabe: | 5. print. |
Schriftenreihe: | Wiley series in training and development
|
Schlagworte: | |
Beschreibung: | XVII, 216 S. |
ISBN: | 0471624284 |
Internformat
MARC
LEADER | 00000nam a2200000 c 4500 | ||
---|---|---|---|
001 | BV008807474 | ||
003 | DE-604 | ||
005 | 20151106 | ||
007 | t | ||
008 | 931207s1989 |||| 00||| eng d | ||
020 | |a 0471624284 |9 0-471-62428-4 | ||
035 | |a (OCoLC)17916427 | ||
035 | |a (DE-599)BVBBV008807474 | ||
040 | |a DE-604 |b ger |e rakddb | ||
041 | 0 | |a eng | |
049 | |a DE-945 |a DE-188 | ||
050 | 0 | |a HF5415.5 | |
082 | 0 | |a 658.8/12 |2 19 | |
084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
100 | 1 | |a Lash, Linda M. |e Verfasser |4 aut | |
245 | 1 | 0 | |a The complete guide to customer service |
250 | |a 5. print. | ||
264 | 1 | |a New York [u.a.] |b Wiley |c 1989 | |
300 | |a XVII, 216 S. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
490 | 0 | |a Wiley series in training and development | |
650 | 4 | |a Customer services | |
650 | 0 | 7 | |a Kundendienst |0 (DE-588)4135134-4 |2 gnd |9 rswk-swf |
689 | 0 | 0 | |a Kundendienst |0 (DE-588)4135134-4 |D s |
689 | 0 | |5 DE-604 | |
999 | |a oai:aleph.bib-bvb.de:BVB01-005826948 |
Datensatz im Suchindex
_version_ | 1804123161472532480 |
---|---|
any_adam_object | |
author | Lash, Linda M. |
author_facet | Lash, Linda M. |
author_role | aut |
author_sort | Lash, Linda M. |
author_variant | l m l lm lml |
building | Verbundindex |
bvnumber | BV008807474 |
callnumber-first | H - Social Science |
callnumber-label | HF5415 |
callnumber-raw | HF5415.5 |
callnumber-search | HF5415.5 |
callnumber-sort | HF 45415.5 |
callnumber-subject | HF - Commerce |
classification_rvk | QP 620 |
ctrlnum | (OCoLC)17916427 (DE-599)BVBBV008807474 |
dewey-full | 658.8/12 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/12 |
dewey-search | 658.8/12 |
dewey-sort | 3658.8 212 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | 5. print. |
format | Book |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01042nam a2200361 c 4500</leader><controlfield tag="001">BV008807474</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20151106 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">931207s1989 |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0471624284</subfield><subfield code="9">0-471-62428-4</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)17916427</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV008807474</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakddb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-945</subfield><subfield code="a">DE-188</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HF5415.5</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.8/12</subfield><subfield code="2">19</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 620</subfield><subfield code="0">(DE-625)141911:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Lash, Linda M.</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">The complete guide to customer service</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">5. print.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">New York [u.a.]</subfield><subfield code="b">Wiley</subfield><subfield code="c">1989</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XVII, 216 S.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">Wiley series in training and development</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer services</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundendienst</subfield><subfield code="0">(DE-588)4135134-4</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Kundendienst</subfield><subfield code="0">(DE-588)4135134-4</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-005826948</subfield></datafield></record></collection> |
id | DE-604.BV008807474 |
illustrated | Not Illustrated |
indexdate | 2024-07-09T17:25:22Z |
institution | BVB |
isbn | 0471624284 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-005826948 |
oclc_num | 17916427 |
open_access_boolean | |
owner | DE-945 DE-188 |
owner_facet | DE-945 DE-188 |
physical | XVII, 216 S. |
publishDate | 1989 |
publishDateSearch | 1989 |
publishDateSort | 1989 |
publisher | Wiley |
record_format | marc |
series2 | Wiley series in training and development |
spelling | Lash, Linda M. Verfasser aut The complete guide to customer service 5. print. New York [u.a.] Wiley 1989 XVII, 216 S. txt rdacontent n rdamedia nc rdacarrier Wiley series in training and development Customer services Kundendienst (DE-588)4135134-4 gnd rswk-swf Kundendienst (DE-588)4135134-4 s DE-604 |
spellingShingle | Lash, Linda M. The complete guide to customer service Customer services Kundendienst (DE-588)4135134-4 gnd |
subject_GND | (DE-588)4135134-4 |
title | The complete guide to customer service |
title_auth | The complete guide to customer service |
title_exact_search | The complete guide to customer service |
title_full | The complete guide to customer service |
title_fullStr | The complete guide to customer service |
title_full_unstemmed | The complete guide to customer service |
title_short | The complete guide to customer service |
title_sort | the complete guide to customer service |
topic | Customer services Kundendienst (DE-588)4135134-4 gnd |
topic_facet | Customer services Kundendienst |
work_keys_str_mv | AT lashlindam thecompleteguidetocustomerservice |