How to conduct training seminars: a complete reference guide for training managers and professionals
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York u.a.
McGraw-Hill
1992
|
| Ausgabe: | 2. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XVI, 245 S. graph. Darst. |
| ISBN: | 0070442010 |
Internformat
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV008264521 | ||
| 003 | DE-604 | ||
| 005 | 00000000000000.0 | ||
| 007 | t | ||
| 008 | 930923s1992 d||| |||| 00||| eng d | ||
| 020 | |a 0070442010 |9 0-07-044201-0 | ||
| 035 | |a (OCoLC)25368318 | ||
| 035 | |a (DE-599)BVBBV008264521 | ||
| 040 | |a DE-604 |b ger |e rakddb | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-703 | ||
| 050 | 0 | |a HF5549.5.T7 | |
| 082 | 0 | |a 658.4/0712404 |2 20 | |
| 084 | |a DW 1400 |0 (DE-625)20266:761 |2 rvk | ||
| 100 | 1 | |a Munson, Lawrence S. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a How to conduct training seminars |b a complete reference guide for training managers and professionals |c Lawrence S. Munson |
| 250 | |a 2. ed. | ||
| 264 | 1 | |a New York u.a. |b McGraw-Hill |c 1992 | |
| 300 | |a XVI, 245 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 7 | |a Trainingscursussen |2 gtt | |
| 650 | 4 | |a Executives |x Training of | |
| 650 | 4 | |a Seminars | |
| 650 | 0 | 7 | |a Schulung |0 (DE-588)4136792-3 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Führungskraft |0 (DE-588)4071497-4 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Methode |0 (DE-588)4038971-6 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Training on the job |0 (DE-588)4215766-3 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Führungskräfteentwicklung |0 (DE-588)4196324-6 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Führungskraft |0 (DE-588)4071497-4 |D s |
| 689 | 0 | 1 | |a Schulung |0 (DE-588)4136792-3 |D s |
| 689 | 0 | 2 | |a Methode |0 (DE-588)4038971-6 |D s |
| 689 | 0 | |5 DE-604 | |
| 689 | 1 | 0 | |a Führungskräfteentwicklung |0 (DE-588)4196324-6 |D s |
| 689 | 1 | |8 1\p |5 DE-604 | |
| 689 | 2 | 0 | |a Training on the job |0 (DE-588)4215766-3 |D s |
| 689 | 2 | |8 2\p |5 DE-604 | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=005458839&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-005458839 | ||
| 883 | 1 | |8 1\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | |
| 883 | 1 | |8 2\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | |
Datensatz im Suchindex
| _version_ | 1804122658911027200 |
|---|---|
| adam_text | Contents
Preface xiii
1. The Escalating Demand for High Impact Training Seminars 1
The Huge and Accelerating Need 1
The Critical Role of Seminars in Meeting this Need 2
The Rationale for the Dominance of the Training Seminar 3
Motivational Learning Environment 3
Efficiency 4
Adaptability 5
High Impact 6
Availability 7
Adding Impact Through Emerging Technology 8
Getting the Most for Your Money 9
2. How to Build a Favorable Corporate Environment 11
Nature of the Problem 12
Importance of the Climate 13
How Top Management Influences the Climate 15
Budgetary Support 15
Active Involvement 17
Management Practices 18
Public Manifestations 19
Serving as a Behavior Model 19
Seminar Introduction 21
How to Gain Top Management Support 21
Know the Business 22
Do Good Work 22
Know Your CEO 23
Demonstrate the Benefits 25
v
vi Contents
Overcome Common Objections 26
Build a Network of Allies 27
Bring in Outside Consultants 28
Be Persistent 28
How Managers Influence the Climate 29
Preseminar Conditioning 29
During the Seminar 29
After the Seminar 30
How to Win the Support of Managers 31
Mount a Communication Campaign 31
Get Them to Buy into Your Plans 33
Top Down Training 35
Pilot Testing 35
Priming the Participants 35
How Peer Pressures Influence the Climate 36
Attendance 36
In Seminar Commitment 36
Postseminar Climate 38
How to Influence the Peer Climate 38
3. How to Organize and Staff for Success 41
Rationale for a Training Staff 41
Implementing Management Initiatives 42
Doing Research 43
Developing and Adapting Programs 43
Presenting Training Programs 43
Evaluating Training Results 44
Providing Consulting Assistance 44
How to State the Training Mission 44
What Strategie Options to Consider 47
How Self Sufficient? 47
What to Centralize, What to Decentralize? 49
Whether to Go Functional or Divisional? 52
How to Establish Positions and Relationships 54
Fixing the Salary Grade 59
Establishing the Qualifications 59
Filling the Position 60
4. When and How to Use Outside Resources 61
The Pros and Cons 61
The Potential Benefits 62
Possible Disadvantages 63
What Outside Resources Are Available 65
Institutions 66
Equipment and Software Vendors 66
Contents vii
Consultants 67
Scope of Services Provided 68
Program Presentation 68
Program Development 69
Packaged Programs 70
Audit 70
Consultation 71
How to Select the Right Outside Resource 71
Suggested Selection Criteria 72
How to Research Your Options 74
How to Negotiate the Arrangements 75
Staffing 75
Copyrights 75
Termination 77
Evaluations 77
Formalization 77
5. How to Plan for Maximum Impact 79
The Rationale for Formal Planning 80
Teamwork Encouraged 80
Better Results 80
Better Use of Resources 81
Means for Building Support 82
Smoother Operations 83
Basis for Control 84
How to Deal with Common Barriers to Planning 84
Time Pressures 85
Poor Organizational Environment 86
Top Level Interruptions 86
Shifting User Demands 87
Budgetary Constraints 87
How to Identify Your Most Important Needs and Opportunities 88
Analyze Your Own Performance 88
Keep Abreast of Business Plans 89
Anticipate Future Developments 89
How to Forecast Your Workload 90
Computerized Systems 91
Screening Outside Seminar Requests 91
Questionnaires 91
Interviews 94
Advisory Panels 95
How to Structure and Write Your Plan 95
General Guidelines 96
How to Use Objectives 98
How to Use Measurable Standards 99
The Seminar Schedule 100
viii Contents
Departmental Projects 100
How to Format Your Plan 100
6. How to Design a High Impact Seminar 103
Defining the Real Need 104
Setting the Program Objective 105
Analyzing the Setting 106
Determining Subject Matter Content 107
Fixing Scope and Depth 108
Logical Sequencing 109
Planning the Learning Methodology 109
Considering High Tech Program Delivery 111
Providing for Ample Participation 113
Preseminar Assignments 113
Icebreakers 113
Cases 114
Application Exercises 114
Group Discussion 114
Games 115
Role Playing 115
Simulation 116
Testing the Design 116
7. How to Design a Quality Workbook and Other Aids 117
Participant Materials 117
The Participant s Workbook 117
Packaging Options 119
The Preseminar Assignment 120
Reference Texts 122
Other Participant Materials 123
Leader s Materials 123
The Formal Leader s Guide 124
Informal Leader s Guides 125
Audio Visual Aids 126
When to Use 126
Practical Suggestions 128
Video Cassettes, Computer Software, and Other Technologies 130
8. How to Get the Most Out of Your Seminar Leaders 135
Why You Have to Select Your Seminar Leaders Carefully 136
What to Look for in Your Seminar Leader 137
Credibility 137
Personal Effectiveness 137
Contents ix
Commitment 138
Discussion Leadership Skills 138
Knowledge of Subject Matter 139
How to Train Seminar Leaders 139
Scope 139
Method 140
How to Motivate Seminar Leaders 142
Growth and Development 142
Ego Gratification 143
Achievement 143
Recognition 144
9. Setting the Stage 147
Why the Setting is Important 148
How to Select the Location 149
How to Choose the Facility 150
Company Training Centers 151
Company Conference Rooms 152
In Town Hotels 152
Conference Centers 153
Suburban Motor Inns 153
Remote Retreats 154
Resorts 154
How to Select the Seminar Room 155
Physical Considerations 155
Psychological Considerations 157
How to Set Up the Seminar Room 158
How to Ensure Acceptable Supporting Services 160
10. How to Manage the Seminar Delivery 163
Why You Need to Double Check All Arrangements 164
How to Double Check the Arrangements 164
Why You Should Know Your Participants and How to Do So 165
How to Plan Each Day s Schedule 166
Starting Time 166
Breaks 167
Lunches 168
Adjournment 169
Evening Assignments 169
How to Work Your Time Plan 170
How to Deal With Behavior Problems 172
How to Assign Application Exercises 173
x Contents
11. How to Present Successful Programs: Tips from the Pros 175
Know Your Seminar 176
Know Your Participants 177
Get and Keep Your Participants Motivated 178
Capturing Their Interest 179
Gaining Their Commitment 182
Secure Full Understanding 183
Telling vs. Asking 183
Demonstration 188
Examples 189
Ensure Retention 189
Use Repetition 190
Associate with Familiar Ideas 190
Get Feedback 191
How to Do It 191
When to Do It 193
Whom to Ask 194
How to Listen 195
How to React to the Answer 195
Secure Application 196
Work Exercises 196
Role Playing 197
Skill Demonstrations 198
The Critique 198
12. How to Present Successful Programs: Tales of Woe 201
Program Leader Problems 201
The Missing Program Leader 202
Personal Crises 203
Problems with Program Materials 204
Facility Problems 206
Equipment Failure 208
Troublesome Participants 209
13. How to Evaluate Your Seminars 213
Participant Evaluations 213
Why to Do It 214
How to Do It 214
Securing Postseminar Implementation 220
Postseminar Assignments 220
Superiors Completion Certificates 221
Superiors Orientation Sessions 221
Other Motivational Methods 221
xi
Contents
Measuring Performance Improvement 223
Internal Consultants 223
Control Groups 224
Measuring Specific Project Results 224
Survey of Superiors 224
Past Participant Self Evaluation 226
Informal Feedback 226
Peer Review 226
14. How to Evaluate Overall Training Performance 229
How to Determine the Critical Success Factors 230
Scope 230
Productivity 230
Participant Satisfaction 231
Performance Improvement 231
Technical Excellence 231
Cost 232
How to Set Measurable Standards 232
How to Measure Actual Performance 234
How to Evaluate Performance 234
How to Take Corrective Action—Constructively 235
Keeping Management Informed 235
15. Eight Steps to Vital Training Seminars
1. Assess the Organizational Climate 237
2. Build and Maintain a Base of Support 238
3 Base Programs on Identified Needs 238
4. Manage Your Resources to Support Corporate Object.ves and
Strategy 239
5. Choose and Develop High Impact Trainers 239
6. Use Outside Resources—Selectively 240
7. Succeed through Successes 240
Seminar Design 240
Pilot Program 241
Program Strengthening 241
Program Implementation 241
Evaluation 241
8. Blow Your Own Horn—Discreetly 242
Index 243
|
| any_adam_object | 1 |
| author | Munson, Lawrence S. |
| author_facet | Munson, Lawrence S. |
| author_role | aut |
| author_sort | Munson, Lawrence S. |
| author_variant | l s m ls lsm |
| building | Verbundindex |
| bvnumber | BV008264521 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5549 |
| callnumber-raw | HF5549.5.T7 |
| callnumber-search | HF5549.5.T7 |
| callnumber-sort | HF 45549.5 T7 |
| callnumber-subject | HF - Commerce |
| classification_rvk | DW 1400 |
| ctrlnum | (OCoLC)25368318 (DE-599)BVBBV008264521 |
| dewey-full | 658.4/0712404 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4/0712404 |
| dewey-search | 658.4/0712404 |
| dewey-sort | 3658.4 6712404 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Pädagogik Wirtschaftswissenschaften |
| edition | 2. ed. |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02116nam a2200529 c 4500</leader><controlfield tag="001">BV008264521</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">930923s1992 d||| |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0070442010</subfield><subfield code="9">0-07-044201-0</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)25368318</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV008264521</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakddb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-703</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HF5549.5.T7</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.4/0712404</subfield><subfield code="2">20</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">DW 1400</subfield><subfield code="0">(DE-625)20266:761</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Munson, Lawrence S.</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">How to conduct training seminars</subfield><subfield code="b">a complete reference guide for training managers and professionals</subfield><subfield code="c">Lawrence S. Munson</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">2. ed.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">New York u.a.</subfield><subfield code="b">McGraw-Hill</subfield><subfield code="c">1992</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XVI, 245 S.</subfield><subfield code="b">graph. Darst.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Trainingscursussen</subfield><subfield code="2">gtt</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Executives</subfield><subfield code="x">Training of</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Seminars</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Schulung</subfield><subfield code="0">(DE-588)4136792-3</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Führungskraft</subfield><subfield code="0">(DE-588)4071497-4</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Methode</subfield><subfield code="0">(DE-588)4038971-6</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Training on the job</subfield><subfield code="0">(DE-588)4215766-3</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Führungskräfteentwicklung</subfield><subfield code="0">(DE-588)4196324-6</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Führungskraft</subfield><subfield code="0">(DE-588)4071497-4</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Schulung</subfield><subfield code="0">(DE-588)4136792-3</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Methode</subfield><subfield code="0">(DE-588)4038971-6</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="1" ind2="0"><subfield code="a">Führungskräfteentwicklung</subfield><subfield code="0">(DE-588)4196324-6</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2=" "><subfield code="8">1\p</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="2" ind2="0"><subfield code="a">Training on the job</subfield><subfield code="0">(DE-588)4215766-3</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="2" ind2=" "><subfield code="8">2\p</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">HBZ Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=005458839&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-005458839</subfield></datafield><datafield tag="883" ind1="1" ind2=" "><subfield code="8">1\p</subfield><subfield code="a">cgwrk</subfield><subfield code="d">20201028</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#cgwrk</subfield></datafield><datafield tag="883" ind1="1" ind2=" "><subfield code="8">2\p</subfield><subfield code="a">cgwrk</subfield><subfield code="d">20201028</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#cgwrk</subfield></datafield></record></collection> |
| id | DE-604.BV008264521 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T17:17:23Z |
| institution | BVB |
| isbn | 0070442010 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-005458839 |
| oclc_num | 25368318 |
| open_access_boolean | |
| owner | DE-703 |
| owner_facet | DE-703 |
| physical | XVI, 245 S. graph. Darst. |
| publishDate | 1992 |
| publishDateSearch | 1992 |
| publishDateSort | 1992 |
| publisher | McGraw-Hill |
| record_format | marc |
| spelling | Munson, Lawrence S. Verfasser aut How to conduct training seminars a complete reference guide for training managers and professionals Lawrence S. Munson 2. ed. New York u.a. McGraw-Hill 1992 XVI, 245 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Trainingscursussen gtt Executives Training of Seminars Schulung (DE-588)4136792-3 gnd rswk-swf Führungskraft (DE-588)4071497-4 gnd rswk-swf Methode (DE-588)4038971-6 gnd rswk-swf Training on the job (DE-588)4215766-3 gnd rswk-swf Führungskräfteentwicklung (DE-588)4196324-6 gnd rswk-swf Führungskraft (DE-588)4071497-4 s Schulung (DE-588)4136792-3 s Methode (DE-588)4038971-6 s DE-604 Führungskräfteentwicklung (DE-588)4196324-6 s 1\p DE-604 Training on the job (DE-588)4215766-3 s 2\p DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=005458839&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Munson, Lawrence S. How to conduct training seminars a complete reference guide for training managers and professionals Trainingscursussen gtt Executives Training of Seminars Schulung (DE-588)4136792-3 gnd Führungskraft (DE-588)4071497-4 gnd Methode (DE-588)4038971-6 gnd Training on the job (DE-588)4215766-3 gnd Führungskräfteentwicklung (DE-588)4196324-6 gnd |
| subject_GND | (DE-588)4136792-3 (DE-588)4071497-4 (DE-588)4038971-6 (DE-588)4215766-3 (DE-588)4196324-6 |
| title | How to conduct training seminars a complete reference guide for training managers and professionals |
| title_auth | How to conduct training seminars a complete reference guide for training managers and professionals |
| title_exact_search | How to conduct training seminars a complete reference guide for training managers and professionals |
| title_full | How to conduct training seminars a complete reference guide for training managers and professionals Lawrence S. Munson |
| title_fullStr | How to conduct training seminars a complete reference guide for training managers and professionals Lawrence S. Munson |
| title_full_unstemmed | How to conduct training seminars a complete reference guide for training managers and professionals Lawrence S. Munson |
| title_short | How to conduct training seminars |
| title_sort | how to conduct training seminars a complete reference guide for training managers and professionals |
| title_sub | a complete reference guide for training managers and professionals |
| topic | Trainingscursussen gtt Executives Training of Seminars Schulung (DE-588)4136792-3 gnd Führungskraft (DE-588)4071497-4 gnd Methode (DE-588)4038971-6 gnd Training on the job (DE-588)4215766-3 gnd Führungskräfteentwicklung (DE-588)4196324-6 gnd |
| topic_facet | Trainingscursussen Executives Training of Seminars Schulung Führungskraft Methode Training on the job Führungskräfteentwicklung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=005458839&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT munsonlawrences howtoconducttrainingseminarsacompletereferenceguidefortrainingmanagersandprofessionals |