The customer is key: gaining an unbeatable advantage through customer satisfaction
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York u.a.
Wiley
1987
|
| Subjects: | |
| Physical Description: | XI, 260 S. graph. Darst. |
| ISBN: | 0471828599 |
Staff View
MARC
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Record in the Search Index
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| any_adam_object | |
| author | Lele, Milind M. Sheth, Jagdish N. 1938- |
| author_GND | (DE-588)124543227 |
| author_facet | Lele, Milind M. Sheth, Jagdish N. 1938- |
| author_role | aut aut |
| author_sort | Lele, Milind M. |
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| building | Verbundindex |
| bvnumber | BV008228783 |
| callnumber-first | H - Social Science |
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| callnumber-search | HF5415.3 |
| callnumber-sort | HF 45415.3 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 620 |
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| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV008228783 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T17:16:41Z |
| institution | BVB |
| isbn | 0471828599 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-005430932 |
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| physical | XI, 260 S. graph. Darst. |
| publishDate | 1987 |
| publishDateSearch | 1987 |
| publishDateSort | 1987 |
| publisher | Wiley |
| record_format | marc |
| spelling | Lele, Milind M. Verfasser aut The customer is key gaining an unbeatable advantage through customer satisfaction Milind M. Lele with Jagsdish N. Sheth New York u.a. Wiley 1987 XI, 260 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Klantgerichtheid gtt Consumer satisfaction Kundendienst (DE-588)4135134-4 gnd rswk-swf Kundendienst (DE-588)4135134-4 s DE-604 Sheth, Jagdish N. 1938- Verfasser (DE-588)124543227 aut |
| spellingShingle | Lele, Milind M. Sheth, Jagdish N. 1938- The customer is key gaining an unbeatable advantage through customer satisfaction Klantgerichtheid gtt Consumer satisfaction Kundendienst (DE-588)4135134-4 gnd |
| subject_GND | (DE-588)4135134-4 |
| title | The customer is key gaining an unbeatable advantage through customer satisfaction |
| title_auth | The customer is key gaining an unbeatable advantage through customer satisfaction |
| title_exact_search | The customer is key gaining an unbeatable advantage through customer satisfaction |
| title_full | The customer is key gaining an unbeatable advantage through customer satisfaction Milind M. Lele with Jagsdish N. Sheth |
| title_fullStr | The customer is key gaining an unbeatable advantage through customer satisfaction Milind M. Lele with Jagsdish N. Sheth |
| title_full_unstemmed | The customer is key gaining an unbeatable advantage through customer satisfaction Milind M. Lele with Jagsdish N. Sheth |
| title_short | The customer is key |
| title_sort | the customer is key gaining an unbeatable advantage through customer satisfaction |
| title_sub | gaining an unbeatable advantage through customer satisfaction |
| topic | Klantgerichtheid gtt Consumer satisfaction Kundendienst (DE-588)4135134-4 gnd |
| topic_facet | Klantgerichtheid Consumer satisfaction Kundendienst |
| work_keys_str_mv | AT lelemilindm thecustomeriskeygaininganunbeatableadvantagethroughcustomersatisfaction AT shethjagdishn thecustomeriskeygaininganunbeatableadvantagethroughcustomersatisfaction |