Telephone survey methods: sampling, selection, and supervision
Gespeichert in:
1. Verfasser: | |
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Format: | Buch |
Sprache: | Undetermined |
Veröffentlicht: |
Newbury Park u.a.
Sage
1993
|
Ausgabe: | 2. ed. |
Schriftenreihe: | Applied social research methods series
7 |
Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis |
Beschreibung: | IX, 181 S. graph. Darst. |
ISBN: | 0803953062 0803953070 |
Internformat
MARC
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Datensatz im Suchindex
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adam_text | Contents
Preface to Second Edition vii
1. Introduction 1
Total Survey Error 2
Telephone Surveying in Perspective 4
The Telephone Phenomenon in the United States 8
Basic Steps in the Telephone Survey Process 15
Computer Assisted Telephone Interviewing (CATI) 17
Contents and Organization of This Text 18
Additional Sources of Instruction on Survey Methodologies 23
Exercises 25
2. Generating Telephone Survey Sampling Pools 27
Choosing a Valid Sampling Design 28
Random Digit Dialing (RDD) 33
Directory and List Based Sampling Pools 48
Mixed Mode Sampling Pools 52
Sampling Pool Size 53
Exercises 58
3. Processing Telephone Survey Sampling Pools 59
Issues in Controlling the Sampling Pool 60
Using the Call Sheet to Control the Sampling Pool 61
Refusal Report Form, Refusal Conversions,
and Nonresponse Error 78
Expectations in Processing Sampling Pools 81
i Sampling Pool Dispositions and Survey Response
I and Nonresponse Rates 89
Sampling Pools in Mixed Mode Surveys 94
! Processing Sampling Pools With CATI 96
Exercises 97
4. Selecting Respondents and Securing Cooperation 98
Starting Off on a Solid Footing 98
Introducing the Survey 100
r
Respondent Selection and Screening Techniques 105
Advance Contact of Respondents 120
Exercises 123
5. Supervision I: Structuring Interviewers Work 124
Quality Control in Telephone Versus
Personal Interviewing 125
Recruitment and Hiring of Interviewers 126
Training Sessions 130
Presurvey Practice and On the Job Training 143
Total Survey Error and the Interviewer 144
Exercises 145
6. Supervision II: Structuring Supervisory Work 146
Staffing and Scheduling Interviewing Sessions 147
Interviewing Session Setup 151
Supervising Interviewing Sessions in PAPI
and CATI Surveys 154
Verifying Completed Interviews 160
Conclusion 161
Exercises 162
Glossary of Terms 163
References 170
Index 176
About the Author 181
|
any_adam_object | 1 |
author | Lavrakas, Paul J. |
author_facet | Lavrakas, Paul J. |
author_role | aut |
author_sort | Lavrakas, Paul J. |
author_variant | p j l pj pjl |
building | Verbundindex |
bvnumber | BV008226123 |
classification_rvk | MR 2400 QH 244 |
ctrlnum | (OCoLC)243767923 (DE-599)BVBBV008226123 |
discipline | Soziologie Wirtschaftswissenschaften |
edition | 2. ed. |
format | Book |
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id | DE-604.BV008226123 |
illustrated | Illustrated |
indexdate | 2024-07-09T17:16:38Z |
institution | BVB |
isbn | 0803953062 0803953070 |
language | Undetermined |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-005429283 |
oclc_num | 243767923 |
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physical | IX, 181 S. graph. Darst. |
publishDate | 1993 |
publishDateSearch | 1993 |
publishDateSort | 1993 |
publisher | Sage |
record_format | marc |
series | Applied social research methods series |
series2 | Applied social research methods series |
spelling | Lavrakas, Paul J. Verfasser aut Telephone survey methods sampling, selection, and supervision Paul J. Lavrakas 2. ed. Newbury Park u.a. Sage 1993 IX, 181 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Applied social research methods series 7 Telefoninterview (DE-588)4184646-1 gnd rswk-swf Statistik (DE-588)4056995-0 gnd rswk-swf Telefon (DE-588)4016854-2 gnd rswk-swf Telefonieren (DE-588)4125536-7 gnd rswk-swf Interview (DE-588)4027503-6 gnd rswk-swf Telefon (DE-588)4016854-2 s Interview (DE-588)4027503-6 s DE-604 Statistik (DE-588)4056995-0 s Telefonieren (DE-588)4125536-7 s Telefoninterview (DE-588)4184646-1 s Applied social research methods series 7 (DE-604)BV001900335 7 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=005429283&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Lavrakas, Paul J. Telephone survey methods sampling, selection, and supervision Applied social research methods series Telefoninterview (DE-588)4184646-1 gnd Statistik (DE-588)4056995-0 gnd Telefon (DE-588)4016854-2 gnd Telefonieren (DE-588)4125536-7 gnd Interview (DE-588)4027503-6 gnd |
subject_GND | (DE-588)4184646-1 (DE-588)4056995-0 (DE-588)4016854-2 (DE-588)4125536-7 (DE-588)4027503-6 |
title | Telephone survey methods sampling, selection, and supervision |
title_auth | Telephone survey methods sampling, selection, and supervision |
title_exact_search | Telephone survey methods sampling, selection, and supervision |
title_full | Telephone survey methods sampling, selection, and supervision Paul J. Lavrakas |
title_fullStr | Telephone survey methods sampling, selection, and supervision Paul J. Lavrakas |
title_full_unstemmed | Telephone survey methods sampling, selection, and supervision Paul J. Lavrakas |
title_short | Telephone survey methods |
title_sort | telephone survey methods sampling selection and supervision |
title_sub | sampling, selection, and supervision |
topic | Telefoninterview (DE-588)4184646-1 gnd Statistik (DE-588)4056995-0 gnd Telefon (DE-588)4016854-2 gnd Telefonieren (DE-588)4125536-7 gnd Interview (DE-588)4027503-6 gnd |
topic_facet | Telefoninterview Statistik Telefon Telefonieren Interview |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=005429283&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
volume_link | (DE-604)BV001900335 |
work_keys_str_mv | AT lavrakaspaulj telephonesurveymethodssamplingselectionandsupervision |