Transcultural leadership: empowering the diverse workforce
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Houston [u.a.]
Gulf Publ.
1993
|
| Schriftenreihe: | The managing cultural differences series
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XVI, 260 S. Ill. |
| ISBN: | 0872012999 |
Internformat
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV008225815 | ||
| 003 | DE-604 | ||
| 005 | 20121011 | ||
| 007 | t | ||
| 008 | 930922s1993 a||| |||| 00||| eng d | ||
| 020 | |a 0872012999 |9 0-87201-299-9 | ||
| 035 | |a (OCoLC)26720310 | ||
| 035 | |a (DE-599)BVBBV008225815 | ||
| 040 | |a DE-604 |b ger |e rakddb | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-473 |a DE-N2 |a DE-945 |a DE-703 |a DE-860 |a DE-634 |a DE-83 |a DE-188 | ||
| 050 | 0 | |a HD30.3 | |
| 082 | 0 | |a 658.3/041 |2 20 | |
| 084 | |a QP 305 |0 (DE-625)141851: |2 rvk | ||
| 084 | |a QV 570 |0 (DE-625)142158: |2 rvk | ||
| 100 | 1 | |a Simons, George F. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Transcultural leadership |b empowering the diverse workforce |c George F. Simons ; Carmen Vázquez ; Philip R. Harris |
| 264 | 1 | |a Houston [u.a.] |b Gulf Publ. |c 1993 | |
| 300 | |a XVI, 260 S. |b Ill. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 0 | |a The managing cultural differences series | |
| 650 | 4 | |a Interkulturelle Kommunikation | |
| 650 | 4 | |a Communication in management |z North America |x Case studies | |
| 650 | 4 | |a Communication in personnel management |z North America |x Case studies | |
| 650 | 4 | |a Intercultural communication |z North America |x Case studies | |
| 650 | 0 | 7 | |a Personalpolitik |0 (DE-588)4045269-4 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Interkulturelles Management |0 (DE-588)4343519-1 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Kulturkontakt |0 (DE-588)4033569-0 |2 gnd |9 rswk-swf |
| 651 | 4 | |a Nordamerika | |
| 651 | 7 | |a Nordamerika |0 (DE-588)4042483-2 |2 gnd |9 rswk-swf | |
| 655 | 7 | |0 (DE-588)4522595-3 |a Fallstudiensammlung |2 gnd-content | |
| 689 | 0 | 0 | |a Nordamerika |0 (DE-588)4042483-2 |D g |
| 689 | 0 | 1 | |a Personalpolitik |0 (DE-588)4045269-4 |D s |
| 689 | 0 | |5 DE-604 | |
| 689 | 1 | 0 | |a Nordamerika |0 (DE-588)4042483-2 |D g |
| 689 | 1 | 1 | |a Personalpolitik |0 (DE-588)4045269-4 |D s |
| 689 | 1 | 2 | |a Kulturkontakt |0 (DE-588)4033569-0 |D s |
| 689 | 1 | |5 DE-604 | |
| 689 | 2 | 0 | |a Nordamerika |0 (DE-588)4042483-2 |D g |
| 689 | 2 | 1 | |a Interkulturelles Management |0 (DE-588)4343519-1 |D s |
| 689 | 2 | |5 DE-604 | |
| 700 | 1 | |a Vázquez, Carmen |e Verfasser |4 aut | |
| 700 | 1 | |a Harris, Philip R. |d 1926- |e Verfasser |0 (DE-588)132850931 |4 aut | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=005429038&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-005429038 | ||
Datensatz im Suchindex
| _version_ | 1804122611889733632 |
|---|---|
| adam_text | Contents
Acknowledgments x
FOREWORD xi
Series preface xm
Introduction xiv
CHAPTER 1: WE ARE ALL IMMIGRANTS AND
Other Headlines for the 2isr Century 1
Workplace Headlines, 2. Immigrants to Tomorrow, 9.
Cultural Stress, 10. The Journey of Acculturation, 12. What
Is Culture?, 16. Transcendental Questions, 17. Cultural
Paradoxes, 19.
CHAPTER 2: WHEN SYSTEMS CRASH 21
Breakdowns—A Manager s Prime Concern, 21. Learning from
Breakdowns, 22. Unmanaged Fallout Contaminates the
Working Environment, 24. Fallout Helps Us Understand
Cultural Differences, 26. A New 80/20 Rule, 26. Distinguish
Systemic Problems from Personal Issues, 27. What We Don t
Know, 28. Assuming We Know, 28. Confirmation Bias, 29. The
Rushdie Dilemma, 31. Close Neighbors Have Real Differences,
32. Look for the Context, 34. A Cultural Continuum, 35. Mixing
Contexts Creates a More Loosely Knit Environment, 38.
Creating Common Contexts, 39. Multiple Contexts, 39.
Managing a Cross Cultural Breakdown, 40.
CHAPTER 3: YOUR MOUTH, YOUR TIGER 44
Saying It Right, 44. Mindsets for Communicating, 45.
Mismatched Contexts, 47. Negotiating Across Cultures, 52.
Small Talk and Harmonious Relationships, 53. Managing a
Breakdown by Listening and Communicating, 54. Language
Barriers, 55.
vii
CHAPTER 4: MASTERING THE UNSPOKEN
LANGUAGE OF CULTURE 62
Economy in Human Communication, 62. Diversity in Human
Communication, 63. listening and Nonverbal
Communication, 65. How to Listen Better, 65.
CHAPTER 5: LEADING AND MOTIVATING A
MULTICULTURAL WORKFORCE 84
A Global Cultural Vision, 86. Organizational Vision and
Information Systems Must Interact, 86. Multicultural
Synergy, 86. Diversity and Executive Vision, 87. The EXEC
Formula, 87. Motivation—What Else is Needed?, 94.
Interviews and Credentials, 96. Career Development and
Employee Retention, 97. Bias and Perception of Bias, 98.
When the Melting Pot Stopped Cooking, 98. The Work
Environment as Motivator, 99. Motivational Speaking, 100.
Penalties vs. Participation, 101. You Don t Have to Change,
102. Subtle Discrimination and Intent vs. Impact, 103. From
Victim to Actor, 103.
CHAPTER 6: MANAGING A DIVERSE STAFF 106
Monocultural Management, 106. Installing an Ouch!
System, 110. Epluribus unum, The One and the Many, 113.
Using Values to Manage Those Who Are Different, 117.
Cost/Benefit Analysis, 119. Managing Prejudice with
American Values, 120. Diversity in Times of Stress, 121. The
Effect of Global Stressors, 122. How Stress Affects Us, 123.
Managing Stressors, 124.
CHAPTER 7: THE GIFTS OF FEEDBACK 127
Feedback—An American Peculiarity, 127. Feedback as
Empowerment, 128. Coaching and Disciplining Across
Contexts, 142. Paternalism vs. Playing Fair, 143. The
Sandwich Approach, 144. Using Feedback to Manage
Diversity, 145. Drawing the line, 147.
•••
CHAPTER 8: REWEAVING THE ORGANIZATIONAL
FABRIC 149
Formal and Informal Systems, 150. The Organizational
Fabric, 151. Reweaving the Culture, 152. Organizational
Context Survey, 155. Benefits and Risks of Strong Culture,
156. The Making and Unmaking of Corporate Heroes, 157.
Telling Stories, 158. Choreographing Culture Change, 159.
Images, Visions, and Continuity, 160. Mentoring in a
Multicultural Workforce, 162.
CHAPTER 9: CAUTION! WOMEN AND MEN AT
WORK. 170
Women Are in the Workforce to Stay, 170. A New Tactical
Position, 174. Women as a More Tightly Woven Culture, 176.
Gender in Culture, 178. The Male Managerial Model, 179.
Capitalizing on New Strengths, 180. Women and Men as
Teams, 182. Gender and Subordination, 182. The Not So
Vanishing White Male, 182. Gender Preferences, 184.
CHAPTER 10: ALL ROADS LEAD TO
EMPOWERMENT 186
Obstacles to Empowerment, 187. Much Hierarchical
Thinking Must Go, 187. Managing Fear, 188. Managing
Adversarial Relationships, 189. Driving Decisions Downward,
190. Managing vs. Empowering, 191. Working in Tandem—
An Example, 192. Self Empowerment and Diversity, 194.
Managing By Values Leads to Empowerment, 195. The Five
C s, 197. American Cultural Solutions, 202.
epilogue 205
appendix a: culture s continuum: a model
of how people think, work, and relate
to each other 207
Glossary 239
Bibliography 246
Index 253
About the Authors 259
ix
|
| any_adam_object | 1 |
| author | Simons, George F. Vázquez, Carmen Harris, Philip R. 1926- |
| author_GND | (DE-588)132850931 |
| author_facet | Simons, George F. Vázquez, Carmen Harris, Philip R. 1926- |
| author_role | aut aut aut |
| author_sort | Simons, George F. |
| author_variant | g f s gf gfs c v cv p r h pr prh |
| building | Verbundindex |
| bvnumber | BV008225815 |
| callnumber-first | H - Social Science |
| callnumber-label | HD30 |
| callnumber-raw | HD30.3 |
| callnumber-search | HD30.3 |
| callnumber-sort | HD 230.3 |
| callnumber-subject | HD - Industries, Land Use, Labor |
| classification_rvk | QP 305 QV 570 |
| ctrlnum | (OCoLC)26720310 (DE-599)BVBBV008225815 |
| dewey-full | 658.3/041 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.3/041 |
| dewey-search | 658.3/041 |
| dewey-sort | 3658.3 241 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02478nam a2200589 c 4500</leader><controlfield tag="001">BV008225815</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20121011 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">930922s1993 a||| |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0872012999</subfield><subfield code="9">0-87201-299-9</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)26720310</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV008225815</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakddb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-473</subfield><subfield code="a">DE-N2</subfield><subfield code="a">DE-945</subfield><subfield code="a">DE-703</subfield><subfield code="a">DE-860</subfield><subfield code="a">DE-634</subfield><subfield code="a">DE-83</subfield><subfield code="a">DE-188</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HD30.3</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.3/041</subfield><subfield code="2">20</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 305</subfield><subfield code="0">(DE-625)141851:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QV 570</subfield><subfield code="0">(DE-625)142158:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Simons, George F.</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Transcultural leadership</subfield><subfield code="b">empowering the diverse workforce</subfield><subfield code="c">George F. Simons ; Carmen Vázquez ; Philip R. Harris</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Houston [u.a.]</subfield><subfield code="b">Gulf Publ.</subfield><subfield code="c">1993</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XVI, 260 S.</subfield><subfield code="b">Ill.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">The managing cultural differences series</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Interkulturelle Kommunikation</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Communication in management</subfield><subfield code="z">North America</subfield><subfield code="x">Case studies</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Communication in personnel management</subfield><subfield code="z">North America</subfield><subfield code="x">Case studies</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Intercultural communication</subfield><subfield code="z">North America</subfield><subfield code="x">Case studies</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Personalpolitik</subfield><subfield code="0">(DE-588)4045269-4</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Interkulturelles Management</subfield><subfield code="0">(DE-588)4343519-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kulturkontakt</subfield><subfield code="0">(DE-588)4033569-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="651" ind1=" " ind2="4"><subfield code="a">Nordamerika</subfield></datafield><datafield tag="651" ind1=" " ind2="7"><subfield code="a">Nordamerika</subfield><subfield code="0">(DE-588)4042483-2</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="655" ind1=" " ind2="7"><subfield code="0">(DE-588)4522595-3</subfield><subfield code="a">Fallstudiensammlung</subfield><subfield code="2">gnd-content</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Nordamerika</subfield><subfield code="0">(DE-588)4042483-2</subfield><subfield code="D">g</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Personalpolitik</subfield><subfield code="0">(DE-588)4045269-4</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="1" ind2="0"><subfield code="a">Nordamerika</subfield><subfield code="0">(DE-588)4042483-2</subfield><subfield code="D">g</subfield></datafield><datafield tag="689" ind1="1" ind2="1"><subfield code="a">Personalpolitik</subfield><subfield code="0">(DE-588)4045269-4</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="2"><subfield code="a">Kulturkontakt</subfield><subfield code="0">(DE-588)4033569-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="2" ind2="0"><subfield code="a">Nordamerika</subfield><subfield code="0">(DE-588)4042483-2</subfield><subfield code="D">g</subfield></datafield><datafield tag="689" ind1="2" ind2="1"><subfield code="a">Interkulturelles Management</subfield><subfield code="0">(DE-588)4343519-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="2" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Vázquez, Carmen</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Harris, Philip R.</subfield><subfield code="d">1926-</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)132850931</subfield><subfield code="4">aut</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">HBZ Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=005429038&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-005429038</subfield></datafield></record></collection> |
| genre | (DE-588)4522595-3 Fallstudiensammlung gnd-content |
| genre_facet | Fallstudiensammlung |
| geographic | Nordamerika Nordamerika (DE-588)4042483-2 gnd |
| geographic_facet | Nordamerika |
| id | DE-604.BV008225815 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T17:16:38Z |
| institution | BVB |
| isbn | 0872012999 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-005429038 |
| oclc_num | 26720310 |
| open_access_boolean | |
| owner | DE-473 DE-BY-UBG DE-N2 DE-945 DE-703 DE-860 DE-634 DE-83 DE-188 |
| owner_facet | DE-473 DE-BY-UBG DE-N2 DE-945 DE-703 DE-860 DE-634 DE-83 DE-188 |
| physical | XVI, 260 S. Ill. |
| publishDate | 1993 |
| publishDateSearch | 1993 |
| publishDateSort | 1993 |
| publisher | Gulf Publ. |
| record_format | marc |
| series2 | The managing cultural differences series |
| spelling | Simons, George F. Verfasser aut Transcultural leadership empowering the diverse workforce George F. Simons ; Carmen Vázquez ; Philip R. Harris Houston [u.a.] Gulf Publ. 1993 XVI, 260 S. Ill. txt rdacontent n rdamedia nc rdacarrier The managing cultural differences series Interkulturelle Kommunikation Communication in management North America Case studies Communication in personnel management North America Case studies Intercultural communication North America Case studies Personalpolitik (DE-588)4045269-4 gnd rswk-swf Interkulturelles Management (DE-588)4343519-1 gnd rswk-swf Kulturkontakt (DE-588)4033569-0 gnd rswk-swf Nordamerika Nordamerika (DE-588)4042483-2 gnd rswk-swf (DE-588)4522595-3 Fallstudiensammlung gnd-content Nordamerika (DE-588)4042483-2 g Personalpolitik (DE-588)4045269-4 s DE-604 Kulturkontakt (DE-588)4033569-0 s Interkulturelles Management (DE-588)4343519-1 s Vázquez, Carmen Verfasser aut Harris, Philip R. 1926- Verfasser (DE-588)132850931 aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=005429038&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Simons, George F. Vázquez, Carmen Harris, Philip R. 1926- Transcultural leadership empowering the diverse workforce Interkulturelle Kommunikation Communication in management North America Case studies Communication in personnel management North America Case studies Intercultural communication North America Case studies Personalpolitik (DE-588)4045269-4 gnd Interkulturelles Management (DE-588)4343519-1 gnd Kulturkontakt (DE-588)4033569-0 gnd |
| subject_GND | (DE-588)4045269-4 (DE-588)4343519-1 (DE-588)4033569-0 (DE-588)4042483-2 (DE-588)4522595-3 |
| title | Transcultural leadership empowering the diverse workforce |
| title_auth | Transcultural leadership empowering the diverse workforce |
| title_exact_search | Transcultural leadership empowering the diverse workforce |
| title_full | Transcultural leadership empowering the diverse workforce George F. Simons ; Carmen Vázquez ; Philip R. Harris |
| title_fullStr | Transcultural leadership empowering the diverse workforce George F. Simons ; Carmen Vázquez ; Philip R. Harris |
| title_full_unstemmed | Transcultural leadership empowering the diverse workforce George F. Simons ; Carmen Vázquez ; Philip R. Harris |
| title_short | Transcultural leadership |
| title_sort | transcultural leadership empowering the diverse workforce |
| title_sub | empowering the diverse workforce |
| topic | Interkulturelle Kommunikation Communication in management North America Case studies Communication in personnel management North America Case studies Intercultural communication North America Case studies Personalpolitik (DE-588)4045269-4 gnd Interkulturelles Management (DE-588)4343519-1 gnd Kulturkontakt (DE-588)4033569-0 gnd |
| topic_facet | Interkulturelle Kommunikation Communication in management North America Case studies Communication in personnel management North America Case studies Intercultural communication North America Case studies Personalpolitik Interkulturelles Management Kulturkontakt Nordamerika Fallstudiensammlung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=005429038&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT simonsgeorgef transculturalleadershipempoweringthediverseworkforce AT vazquezcarmen transculturalleadershipempoweringthediverseworkforce AT harrisphilipr transculturalleadershipempoweringthediverseworkforce |