CSCW: cooperation or conflict?:
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
London u.a.
Springer
1993
|
| Schriftenreihe: | Computer supported cooperative work
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Literaturverz. S. 187 - 200 |
| Beschreibung: | XVI, 211 S. Ill., graph. Darst. |
| ISBN: | 3540197559 0387197559 |
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Datensatz im Suchindex
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CONTENTS
LIST OF CONTRIBUTORS.
XV
1 A SURVEY OF EMPIRICAL STUDIES OF CONFLICT
S. M. EASTERBROOK, E. E. BECK, J. S. GOODLET, L. PLOWMAN,
M. SHARPIES AND C. C. WOOD.
2
2 THE SOCIAL DYNAMICS OF SYSTEMS DEVELOPMENT:
CONFLICT, CHANGE AND ORGANIZATIONAL POLITICS
D.G.
WASTELL.
69
3 COOPERATION WITHOUT CONSENSUS IN SCIENTIFIC PROBLEM
SOLVING: DYNAMICS OF CLOSURE IN OPEN SYSTEMS
S.L. STAR.
93
4 RESOLUTION OF INTER-INDIVIDUAL CONFLICTS:
A MECHANISM OF LEARNING IN JOINT PLANNING
R. JOINER.
207
5 COOPERATION AND CONFLICT IN KNOWLEDGE-INTENSIVE
COMPUTER SUPPORTED COOPERATIVE WORK
C.
HUTCHISON AND D. ROSENBERG.
223
6 ORGANIZATIONAL STRUCTURES, COMPUTER SUPPORTED
COOPERATIVE WORK AND CONFLICT
P. THOMAS AND J. RIDDICK.
247
7 GOING OFF THE RAILS: UNDERSTANDING CONFLICT
IN PRACTICE
P.T. HUGHES.
262
8 THE COMPUTER WON'T LET ME: COOPERATION, CONFLICT
AND THE OWNERSHIP OF INFORMATION
C.
CONDON.
272
BIBLIOGRAFISCHE INFORMATIONEN
HTTP://D-NB.INFO/930884094
X
CONTENTS
REFERENCES .
J 87
SUBJECT INDEX. 202
NAME INDEX.
207
CONTENTS
LIST OF CONTRIBUTORS .
XV
A SURVEY OF EMPIRICAL STUDIES OF CONFLICT
S. M. EASTERBROOK, E. E. BECK, J. S. GOODLET, L. PLOWMAN,
M. SHARPIES AND C. C. WOOD. 1
1.1 INTRODUCTION. 1
1.1.1 RELEVANCE TO CSCW. 1
1.1.2 PERSPECTIVES ON CONFLICT. 3
1.1.3 THE LITERATURE. 8
1.1.4 BACKGROUND ON THE ASSERTIONS. 10
1.2 ASSERTIONS ABOUT CONFLICT. 13
1.2.1 OCCURRENCE OF CONFLICT. 13
1.2.2 CAUSES OF CONFLICT. 22
1.2.3 UTILITY OF CONFLICT. 26
1.2.4 DEVELOPMENT OF CONFLICT. 29
1.2.5 MANAGEMENT AND RESOLUTION OF CONFLICT . 37
1.2.6 RESULTS OF CONFLICT. 48
1.3 CSCW SYSTEMS. 52
1.3.1 COMPUTER-MEDIATED COMMUNICATION SYSTEMS . 52
1.3.2 INFORMATION SHARING TOOLS. 56
1.3.3 CONCEPT DEVELOPMENT TOOLS. 58
1.3.4 GROUP DECISION SUPPORT SYSTEMS. 60
1.3.5 COMPUTER SUPPORTED MEETING ENVIRONMENTS. 60
1.3.6 COLLABORATIVE WRITING TOOLS. 62
1.3.7 SHARED WORKSPACE SYSTEMS. 66
1.4 CONCLUSIONS . 67
2 THE SOCIAL DYNAMICS OF SYSTEMS DEVELOPMENT:
CONFLICT, CHANGE AND ORGANIZATIONAL POLITICS
D.G. WASTELL. 69
2.1 SOCIAL FACTORS IN DESIGN: FACTOR RESEARCH. 70
2.2 THE DYNAMICS OF DESIGN: PROCESS RESEARCH. 71
CONTENTS
XII
2.3 PROCESS STUDIES OF USER INVOLVEMENT. 74
2.4 DESIGN AS SOCIAL ACTION: THE ISSUE OF SUCCESS. 77
2.5 MODELS OF CHANGE: PUNCTUATED EQUILIBRIUM. 79
2.6 A DIALECTICAL VIEW OF THE DESIGN PROCESS. 82
2.7 THE TWO SIDES OF USER INVOLVEMENT. 84
2.8 THE PSYCHOANALYTIC PERSPECTIVE. 86
2.9 INTERPRETATION OF THE CASE STUDIES: THE PSYCHODYNAMICS
OF DESIGN. 88
2.10 CONCLUSIONS . 89
3 COOPERATION WITHOUT CONSENSUS IN SCIENTIFIC PROBLEM
SOLVING: DYNAMICS OF CLOSURE IN OPEN SYSTEMS
S.L. STAR. 93
3.1 INTRODUCTION. 93
3.2 SCIENCE, WORK AND PROBLEM SOLVING. 93
3.3 WORK IS COLLECTIVE: THE SUI GENERIS NATURE OF
ORGANIZATIONS. 94
3.4 SCIENTIFIC THEORIES ARE OPEN SYSTEMS. 95
3.5 PLASTICITY AND COHERENCE: THE PARADOX OF OPEN SYSTEMS. 96
3.6 THE DYNAMICS OF COHERENCE IN OPEN SYSTEMS:
THE CLOTTING OF IDEAS AND PRACTICE. 97
3.7 THE HETEROGENEITY OF SCIENTIFIC WORK. 100
3.8 HETEROGENEOUS PROBLEM SOLVING AND BOUNDARY OBJECTS . 102
3.9 TYPES OF BOUNDARY OBJECTS. 103
3.10 CONCLUSIONS . 105
4 RESOLUTION OF INTER-INDIVIDUAL CONFLICTS: A MECHANISM OF
LEARNING IN JOINT PLANNING
R. JOINER. JGJ
4.1. INTRODUCTION. 107
4.2 SOCIOCOGNITIVE CONFLICT. 108
4.3 FOCUS IN DISCOURSE. 109
4.4 COMPONENTS OF THE MODEL. 109
4.4.1 DIALOGUE FOCUS. 110
4.4.2 TASK FOCUS. 110
4.4.3 TASK REPRESENTATION. HO
4.5 INTER-INDIVIDUAL DIFFERENCES. ILL
4.5.1 DIALOGUE FOCUS DIFFERENCES. ILL
4.5.2 TASK FOCUS DIFFERENCES. 112
4.5.3 TASK REPRESENTATION DIFFERENCES. 113
4.6 FIRST STUDY . 114
4.6.1 METHOD. 114
4.6.2 RESULTS . H5
4.6.3 DISCUSSION. HG
4.7 SECOND STUDY. HG
4.7.1 METHOD. 119
CONTENTS
XIII
4.7.2 RESULTS . 119
4.7.3 SUMMARY. 120
4.8 GENERAL DISCUSSION. 120
5 COOPERATION AND CONFLICT IN KNOWLEDGE-INTENSIVE
COMPUTER SUPPORTED COOPERATIVE WORK
C. HUTCHISON AND D. ROSENBERG. 223
5.1 INTRODUCTION. 123
5.2 COOPERATION AND CONFLICT IN PRACTICE. 125
5.3 THE "ORGANIZATION" OF ORGANIZATIONS. 128
5.4 EXPERTS AS PEOPLE. 138
5.5 CONCLUSION . 144
6 ORGANIZATIONAL STRUCTURES, COMPUTER SUPPORTED
COOPERATIVE WORK AND CONFLICT
P. THOMAS AND J. RIDDICK. 247
6.1 INTRODUCTION. 147
6.2 CONFLICT IN COOPERATIVE WORK. 149
6.3 STRATIFIED SYSTEMS THEORY AND "LEVELS" OF WORK. 149
6.4 COOPERATION AND CONFLICT IN ORGANIZATIONS:
THE CONSTRUCTION INDUSTRY. 151
6.5 ORGANIZATIONAL ISSUES AND CONFLICT IN DESIGN
CONSTRUCTION. 152
6.5.1 LEVEL IV: CONCEPT DESIGN. 152
6.5.2 LEVEL III: SYSTEM DESIGN. 153
6.5.3 LEVEL II: DETAILED DESIGN. 156
6.5.4 CONFLICT IN CONSTRUCTION DESIGN: SUMMARY. 157
6.6 IMPLICATIONS FOR THE DESIGN OF TECHNOLOGY FOR
COOPERATIVE WORKING . 157
6.6.1 EXAMINE THE NATURE OF "WORK". 157
6.6.2 USE LEVELS OF CAPABILITY TO DESIGN SUPPORT
FOR WORKING RELATIONSHIPS. 158
6.7 CONCLUSION: MODELS OF ORGANIZATIONS, THE NATURE OF
WORK AND ENHANCEABLE SYSTEMS . 159
7 GOING OFF THE RAILS: UNDERSTANDING CONFLICT IN PRACTICE
P.T. HUGHES. 262
7.1 INTRODUCTION. 161
7.2 PERSPECTIVE ON COOPERATION AND CONFLICT. 162
7.3 CONFLICT IN PRACTICE. 163
7.4 GOING OFF THE RAILS: REQUIREMENTS AND QUESTIONS. 166
7.4.1 GENERAL REQUIREMENTS. 166
7.4.2 COORDINATION OF VIEWS AND ACTIONS. 167
7.4.3 FURTHER QUESTIONS AND OBSERVATIONS. 168
7.5 SUMMARY AND FUTURE WORK. 169
XIV
CONTENTS
8 THE COMPUTER WON'T LET ME: COOPERATION, CONFLICT
AND THE OWNERSHIP OF INFORMATION
C.
CONDON.
272
8.1 THEME.
172
8.2 BACKGROUND. 171
8.3 TAXONOMY. 172
8.4 OWNERSHIP OF INFORMATION. 174
8.5 CONSEQUENCES FOR CSCW DESIGN. 176
8.6 THE MILAN SYSTEM. 177
8.7 TASK CONFLICT IN THE WHITEBOARD. 179
8.8 OWNERSHIP CONFLICT IN THE VIDEO VIEWS. 182
8.9 CONCLUSIONS . 184
REFERENCES .
287
SUBJECT INDEX. 201
NAME INDEX . 207 |
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| physical | XVI, 211 S. Ill., graph. Darst. |
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| spelling | CSCW: cooperation or conflict? Steve Easterbrook (ed.) London u.a. Springer 1993 XVI, 211 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Computer supported cooperative work Literaturverz. S. 187 - 200 Datenverarbeitung Teams in the workplace -- Data processing Microcomputer workstations Computer Supported Cooperative Work (DE-588)4288972-8 gnd rswk-swf Konflikt (DE-588)4032081-9 gnd rswk-swf (DE-588)1071861417 Konferenzschrift 1991 London gnd-content Computer Supported Cooperative Work (DE-588)4288972-8 s Konflikt (DE-588)4032081-9 s 1\p DE-604 Easterbrook, Steve 1965- Sonstige (DE-588)1044772824 oth DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=005401131&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
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| subject_GND | (DE-588)4288972-8 (DE-588)4032081-9 (DE-588)1071861417 |
| title | CSCW: cooperation or conflict? |
| title_auth | CSCW: cooperation or conflict? |
| title_exact_search | CSCW: cooperation or conflict? |
| title_full | CSCW: cooperation or conflict? Steve Easterbrook (ed.) |
| title_fullStr | CSCW: cooperation or conflict? Steve Easterbrook (ed.) |
| title_full_unstemmed | CSCW: cooperation or conflict? Steve Easterbrook (ed.) |
| title_short | CSCW: cooperation or conflict? |
| title_sort | cscw cooperation or conflict |
| topic | Datenverarbeitung Teams in the workplace -- Data processing Microcomputer workstations Computer Supported Cooperative Work (DE-588)4288972-8 gnd Konflikt (DE-588)4032081-9 gnd |
| topic_facet | Datenverarbeitung Teams in the workplace -- Data processing Microcomputer workstations Computer Supported Cooperative Work Konflikt Konferenzschrift 1991 London |
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