Verfügbarkeit: Applied production and operations management

Applied production and operations management:

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Bibliographische Detailangaben
Format:	Buch
Sprache:	English
Veröffentlicht:	St. Paul u.a. West Publ. Co. 1990
Ausgabe:	3. ed.
Schlagworte:	Productiemanagement Factory management Production management Produktion Management
Online-Zugang:	Inhaltsverzeichnis
Beschreibung:	XXVII, 872 S. Ill., graph. Darst.
ISBN:	0314578269

Internformat

MARC


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Datensatz im Suchindex

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adam_text	EXAMPLES TITLE PAGE P/OM Issues in a Manufacturing Firm 19 P/OM Issues in a Service Firm 21 Computing the Break even Point for a Product 28 Break even Analysis for Choosing between Two Production Methods 28 Computing Productivity Measures 42 Computing Productivity Indexes 46 Computing and Interpreting Quality Cost Indexes 59 Calculating the Seasonal Indexes 89 Using the Deseasonalized Time Series to Identify Trend 95 Seasonal Adjustments 96 Forecasting with Moving Averages 97 Forecasting with Exponential Smoothing 101 Computing a Tracking Signal 105 Developing a Regression Model for Forecasting 106 Using a Scoring Model for New Product Justification 171 Break even Analysis for New Product Justification 176 Determining a Mileage Warranty Policy for a Tire Company 184 Capacity Planning for a Fast food Restaurant 223 Economic Analysis for Capacity Expansion 228 Labor Planning for a Service Organization 232 Using the Learning Curve for Labor Planning 234 Using a Scoring Model for Facility Location 264 Using the Center of gravity Method 269 Locating a Fire Station 274 Making an Equipment Selection Decision 323 Evaluating Process Capability 326 Computing the Reliability of an Automated Production System 328 Determining a Preventive Maintenance Policy 330 Balancing a Carburetor Assembly Line 361 Designing a Process Layout 364 Selecting Part Families and Machine Groups in Cellular Manufacturing 371 A Warehouse Order picking System 379 Benefits of an Automatic Identification System 422 Improving Work Methods Using Operation Charts 465 Using a Multiple activity Chart to Improve Productivity 468 Determining Standard Time Through Time Study 473 Conducting a Work Sampling Study 477 Finding an ABC Inventory Classification 512 Determining an Optimal Order Quantity with Quantity Discounts 536 EXAMPLES TITLE PAGE Determining the Optimal Production Lot Size 540 Determining the Optimal Order Quantity with Backorders 543 Determining Safety Stock Levels 551 Finding an Optimal Single period Order Quantity 554 Planning for Seasonal Demand 582 A Transportation Model for Aggregate Planning 586 Developing a Master Production Schedule 589 Capacity Planning Using Overall Factors 592 Time phasing Calculations in MRP 635 Computing Net Component Requirements 637 A Commercial MRP II System 645 Scheduling by Runout Time 663 Sequencing by Shortest Processing Time 667 Sequencing by Earliest Due Date 668 Sequencing with Johnson s Rule 670 Simulation of Dispatching Rules 672 Scheduling Consecutive Days Off 685 Vehicle Routing Using the Clarke Wright Savings Approach 688 Identifying Activities and Events 730 Constructing a Project Network 731 Computing the Mean and Variance of Activity Times 734 Constructing a Gantt Chart 737 Finding the Critical path 740 Probability Calculations for Project Completion Times 744 Using a Gantt Chart for Progress Control 746 Minimizing Project Duration with Resource Limitations 748 Resource Leveling 752 Computing Lot Acceptance Probabilities 791 Selecting an Acceptance Sampling Plan 794 Computing Average Outgoing Quality 797 Funding a Decision Rule for Lot Acceptance by Variables 798 Using Break even Analysis for the Economical Inspection Decision 801 Computing the Expected Cost of a Sampling Plan 803 Constructing a Control Chart for Attributes 807 Constructing a Control Chart for Variables 809 A Cause and effect Diagram for a Soldering Operation 815 Pareto Analysis for Solder Defects 817 Contents in brief THE SCOPE OF PRODUCTION AND OPERATIONS MANAGEMENT 1 PART I 1 Introduction to Production and Operations Management 3 2 Productivity and Quality 37 3 Forecasting and Time Series Analysis 76 STRATEGY AND DESIGN IN PRODUCTION AND OPERATIONS PART II MANAGEMENT 127 4 P/OM and Strategic Planning 129 5 Product Design and Development 158 Supplement Computer Simulation 200 6 Resource Requirements Planning 218 Supplement Decision Analysis and Capacity Planning 250 7 Facility Location and Distribution System Design 257 Supplement The Transportation Problem 290 8 Process Technology and Selection 308 9 Process Design and Facility Layout 344 10 Automation and Advanced Technology 410 TACTICS AND OPERATIONS IN PRODUCTION AND OPERATIONS PART HI MANAGEMENT 445 11 Job Design and Work Measurement 447 12 Materials and Inventory Management 498 13 Decision Models for Inventory Management 526 14 Aggregate Production Planning and Master Scheduling 576 Supplement Linear Programming 606 15 Material Requirements Planning 627 16 Operations Scheduling and Production Activity Control 660 17 Just In Time Production 705 18 Project Planning and Management 726 Supplement Crashing and PERT/Cost 767 19 Quality Control 780 CONCLUSION 829 PART IV 20 Competitive Advantage and World Class Manufacturing 832 CONTENTS THE SCOPE OF PRODUCTION AND OPERATIONS PART I MANAGEMENT 1 1 Introduction to Production/Operations Management 3 1.1 The Importance of Production/Operations Management 4 1.2 The Evolution of Production/Operations Management 6 Historical Perspective 6 New Challenges and Opportunities 9 1.3 Production of Goods and Services 10 The Production System in Manufacturing 11 The Production System in Service Organizations 12 The Production System and Its Environment 14 1.4 The Role of Operations Managers 16 1.5 Critical Issues in P/OM 18 example P/OM Issues in a Manufacturing Firm 19 example P/OM Issues in a Service Firm 21 1.6 Decision Making and Management Science in P/OM 22 Quantitative Analysis and Decision Making 24 Mathematical Models 26 example Computing the Breakeven Point for a Product 28 example Break even Analysis for Choosing Between Two Production Methods 28 Management Science: Success and Failure 29 ¦ P/OM in Practice 30 Hierarchical Planning at International Paper 30 An Operations Management Study of a Hospital Emergency Room 32 SUMMARY 33 KEY TERMS 34 REVIEW/DISCUSSION QUESTIONS 34 PROBLEMS 36 2 Productivity and Quality 37 2.1 The Importance of Productivity and Quality 38 Productivity 38 Quality 39 2.2 Productivity Measurement 41 example Computing Productivity Measures 42 Productivity in Service Organizations 44 Productivity Indicators 44 White Collar Productivity 45 2.3 Using Productivity Measures 45 Productivity Indexes 46 example Computing Productivity Indexes 46 Productivity Improvement 48 2.4 Management of Quality 50 Total Quality Control 52 Quality in Service Organizations 54 2.5 Quality Cost Measurement and Analysis 55 Quality Cost Categories 56 Using Quality Cost Information 57 example Computing and Interpreting Quality Cost Indexes 59 Quality Costs in Service Organizations 60 2.6 The Productivity Quality Connection 61 Economic Impacts of Productivity and Quality Improvement 62 ¦ P/OM in Practice 64 Productivity Improvement at Southwest Tube 64 Cost and Productivity Improvement at the Continental Bank 65 Quality and Productivity at Anheuser Busch 67 SUMMARY 68 KEY TERMS 68 REVIEW/DISCUSSION QUESTIONS 69 PROBLEMS 70 3 Forecasting and Time Series Analysis 76 3.1 The Role of Forecasting in P/OM 77 Forecasting in Service Organizations 79 3.2 A Classification of Forecasting Methods 79 3.3 Judgmental Forecasting 80 3.4 Statistical Forecasting: Time Series Models 82 Trend Component 82 Cyclical Component 83 Seasonal Component 84 Irregular Component 84 3.5 Long range Forecasting Using Trend Projection 85 example Computing a Linear Trend 87 Trend Projections 88 X CONTENTS 3.6 Intermediate range Forecasting: The Multiplicative Time Series Model 88 example Calculating the Seasonal Indexes 89 Deseasonalizing the Time Series 93 example Using the Deseasonalized Time Series to Identify Trend 95 example Seasonal Adjustments 96 Models Based on Monthly Data 96 Cyclical Component 97 3.7 Short range Forecasting Using Smoothing Methods 97 Moving Averages 97 example Forecasting with Moving Averages 97 Mean Square Error 98 Weighted Moving Averages 100 Exponential Smoothing 100 example Forecasting with Exponential Smoothing 101 Mean Absolute Deviation and Tracking Signals 105 example Computing a Tracking Signal 105 3.8 Forecasting with Regression Models 106 example Developing a Regression Model for Forecasting 106 3.9 Forecasting in Practice 110 ¦ P/OM in Practice 112 Forecasting at the Cincinnati Gas and Electric Company 112 A Forecasting Model for Grocery Store Checkout Services 114 SUMMARY 116 KEY TERMS 117 REVIEW/DISCUSSION QUESTIONS 117 PROBLEMS 118 CASE PROBLEM 125 STRATEGY AND DESIGN IN PRODUCTION AND OPERATIONS PART II MANAGEMENT 127 4 P/OM and Strategic Planning 129 4.1 The Importance of Operations Strategy 130 4.2 The Hierarchical Nature of Strategic Planning 132 4.3 A Classification of Business According to Corporate Strategy 134 4.4 Manufacturing Strategy 136 Components of Manufacturing Strategy 138 The Focused Factory 141 4.5 Formulating and Implementing a Manufacturing Strategy 142 4.6 Operations Strategy in Service Organizations 147 Service Strategy in Manufacturing Organizations 151 CONTENTS xi ¦ P/OM in Practice 152 Strategy Formulation for a Computer Equipment Manufacturer 152 Strategy Formulation for a Telecommunications Equipment Company 153 SUMMARY 155 key terms 155 review/discussion questions 155 5 Product Design and Development 158 5.1 Product Decisions and Business Strategy 160 The Product Life Cycle 161 5.2 Productivity and Quality Considerations in Product Design 163 Design for Quality and Productivity 164 5.3 The Product development Process 166 Idea Generation 168 Screening 170 example Using a Scoring Model for New Product Justification 171 Initial Product Design and Development 173 Economic Analysis 176 example Breakeven Analysis for New Product Justification 176 Prototype Testing 177 Final Product and Production Process Design 178 New Perspectives on Product Development: The Taurus Sable Success Story 178 5.4 Product Design and Development for Services 179 Designing Services 180 5.5 Reliability in Product Design 182 Reliability Engineering 182 Reliability Measurement 183 example Determining a Mileage Warranty Policy for a Tire Company 184 5.6 Procedures and Trends in Product Design 186 Computer Aided Design 186 Standardization 188 Modular Design 190 Human Factors in Design 190 ¦ P/OM in Practice 191 Simulation in Service Design for Burger King 191 Testing Audio Components at Shure Bros., Inc. 193 SUMMARY 194 KEY TERMS 194 REVIEW/DISCUSSION QUESTIONS 195 PROBLEMS 197 supplement To chapter 5 Computer Simulation 200 6 Resource Requirements Planning 218 6.1 An Overview of the Resource Requirements Planning Process 220 6.2 Capacity Planning 221 The Measurement of Capacity 222 Xli CONTENTS example Capacity Planning for a Fast food Restaurant 223 Strategies for Capacity Planning 224 6.3 Capacity Planning for Service Organizations 227 example Economic Analysis for Capacity Expansion 228 6.4 Facility Planning 229 Equipment and Labor Planning 230 example Labor Planning for a Service Organization 232 6.5 The Learning Curve 232 example Using the Learning Curve for Labor Planning 234 ¦ P/OM in Practice 227 Resource Requirements Planning at Pfizer and Dow Corning 238 Production Capacity Analysis at Champion International 239 Resource Requirements Planning in a Non profit Service Organization 241 SUMMARY 242 key terms 242 review/discussion questions 242 problems 243 case problem 247 SUPPLEMENT TO CHAPTER 6 Decision Analysis and Capacity Planning 250 7 Facility Location and Distribution System Design 257 7.1 Location Strategy and Corporate Objectives 258 7.2 Planning Location Studies 260 Location Criteria 260 Scoring Models for Facility Location 262 example Using a Scoring Model for Facility Location 264 7.3 Distribution System Design 265 Cost and Service Tradeoffs 266 7.4 Warehouse Location: The Center of gravity Method 268 example Using the Center of gravity Method 269 7.5 Computerized Location and Distribution Planning 271 7.6 Service Facility Location 273 Retail Facility Location 273 Public Service Facility Location 274 Emergency Facility Location 274 example Locating a Fire Station 274 ¦ P/OM in Practice 276 MICRO LMS: A Logistics Planning Tool 277 Locating a Blood Bank in Quebec City 280 SUMMARY 281 key terms 281 review/discussion questions 281 problems 282 case problem 287 SUPPLEMENT TO CHAPTER 7 The Transportation Problem 290 CONTENTS Xlii 8 Process Technology and Selection 308 8.1 Process Technology Issues and Operations Strategy 309 Factors Affecting Process Technology Decisions 310 Types of Production Systems 311 The Product Process Matrix 312 8.2 Technical Analysis for Process Selection 315 8.3 Production Processes and Equipment Selection 317 Production Processes 320 Process Selection 322 Equipment Selection 322 example Making an Equipment Selection Decision 323 8.4 Quality and Reliability in Process and Equipment Selection 325 Process Capability 325 example Evaluating Process Capability 326 Process Reliability 327 example Computing the Reliability of an Automated Production System 328 Maintenance 330 example Determining a Preventive Maintenance Policy 330 ¦ P/OM in Practice 333 Quality Improvement Through Process Selection at General Electric 333 Process Technology Selection for Ohio Edison Company 334 SUMMARY 336 key terms 336 review/discussion questions 336 problems 337 9 Process Design and Facility Layout 344 9.1 Process Design Analysis 346 Work Centers 347 9.2 Facility Layout 349 Layout Patterns 350 Layout Issues in Service Organizations 356 9.3 Design of Product Layouts 357 Assembly line Balancing 358 example Balancing a Carburetor Assembly Line 361 Summary of the Assembly line Balancing Algorithm 363 9.4 Design of Process Layouts 363 example Designing a Process Layout 364 Computerized Layout Planning 368 9.5 Design of Group Layouts 370 example Selecting Part Families and Machine Groups in Cellular Manufacturing 371 9.6 Material Handling Equipment 373 Taxonomy of Material handling Systems 373 Application and Selection of Material handling Equipment 375 XJV CONTENTS 9.7 Design for Storage and Warehousing 376 Warehouse Design and Arrangement 378 example A Warehouse Order Picking System 379 ¦ P/OM in Practice 381 Design of a University Library Workroom 381 SUMMARY 385 key terms 385 review/discussion questions 385 problems 386 case problem 394 SUPPLEMENT TO CHAPTER 9 Waiting Line Models 396 10 Automation and Advanced Technology 410 10.1 The Human Machine Interface 411 10.2 Elements of Automation 413 Numerical Control 413 Robotics 414 Vision Systems 417 Automatic Identification Systems 420 10.3 Automation and the Factory of the Future 423 Computer aided Design and Computer aided Manufacturing 423 Flexible Manufacturing Systems 424 Computer integrated Manufacturing Systems 426 The Road to Automation 427 10.4 Automation in Materials Handling 428 Automated Sorting 428 Automated Storage and Retrieval Systems 429 10.5 Automation in the Service Sector 432 10.6 Impacts of Automation 435 ¦ P/OM in Practice 436 Automation for Quality and Cost Effectiveness at IBM 437 SUMMARY 438 key terms 439 review/discussion questions 439 case problem: cincinnati milacron, inc. robot welding 439 TACTICS AND OPERATIONS IN P/OM 445 PART ffl 11 Job Design and Work Measurement 447 11.1 The Importance of Job Design 448 11.2 The Scope of Job Design 450 11.3 Design of the Physical Environment 451 Principles of Ergonomics 452 CONTENTS XV Workplace Design 454 Workplace Design for Knowledge Workers 456 Safety and the Physical Environment 456 11.4 Design of the Social and Psychological Environment 458 Motivation 458 Job Enlargement and Enrichment 460 Work Groups and Employee Involvement 461 Quality Circles 462 Wage Incentives 464 11.5 The Design of Work Methods 464 Operation Charts 465 example Improving Work Methods Using Operation Charts 465 Multiple activity Charts 467 example Using a Multiple activity Chart to Improve Productivity 468 Micromotion Study 470 Work Simplification 470 11.6 Work Measurement 471 Historical Time Data 471 Time Study 472 EXAMPLE Determining Standard Time Through Time Study 473 Predetermined Motion Time Data 474 Standard Data 476 Work Sampling 476 example Conducting a Work Sampling Study 477 Choosing a Work Measurement Technique 479 ¦ P/OM in Practice 479 Productivity Improvement Through Ergonomics at Rockwell 480 Job Enlargement and Job Enrichment at Toyota Motor Company 481 SUMMARY 482 key terms 482 review/discussion questions 483 problems 483 case problem: cincinnati milacron casting cleaning 488 12 Materials and Inventory Management 498 12.1 The Scope and Importance of Materials and Inventory Management 499 12.2 Functions and Objectives of Materials Management 501 12.3 Suppliers and the Purchasing Function 503 Purchasing Objectives and Procedures 503 Quality Considerations in Purchasing 505 12.4 Receiving and Shipping 505 The Receiving Function 505 The Shipping Function 506 12.5 Traffic and Physical Distribution 506 12.6 Classifying Inventory Problems 508 Number of Items 508 XVI CONTENTS Nature of Demand 509 Number of Times Periods 509 Lead Time 510 Stockouts 510 12.7 Inventory Costs 510 12.8 Inventory Management Systems 512 ABC Inventory Analysis 512 example Finding an ABC Inventory Classification 512 Control Systems for Independent Demand 514 Cycle Counting 517 ¦ P/OM in Practice 518 Materials Management with Automated Identification Systems 519 Application of ABC Inventory Analysis to Hospital Inventory Management 520 SUMMARY 522 key terms 523 review/discussion questions 523 problems 523 13 Decision Models for Inventory Management 526 13.1 Economic Order Quantity (EOQ) Model 527 Determining an Inventory Policy from the EOQ Model 531 Sensitivity Analysis in the EOQ Model 533 Using the EOQ Model 534 13.2 Quantity Discounts for the EOQ Model 535 example Determining an Optimal Order Quantity with Quantity Discounts 536 13.3 Economic Production Lot size Model 537 example Determining the Optimal Production Lot Size 540 13.4 An Inventory Model with Planned Shortages 541 example Determining the Optimal Order Quantity with Backorders 543 13.5 Lot sizing for Dynamic Demand 545 Periodic Order Quantity 546 Part period Balancing 547 Silver Meal Heuristic 547 13.6 Service Levels and Uncertainty in Demand 549 example Determining Safety Stock Levels 551 13.7 Single period Inventory Models 553 example Finding an Optimal Single Period Order Quantity 554 13.8 Simulation Models for Inventory Analysis 556 ¦ P/OM in Practice 562 Application of Inventory Models at Pfizer Pharmaceuticals 562 SUMMARY 565 key terms 565 review/discussion questions 565 problems 566 case problem 573 CONTENTS XVU 14 Aggregate Production Planning and Master Scheduling 576 14.1 The Production planning Process 577 14.2 Aggregate Production and Capacity Planning 579 Strategies for Meeting Fluctuating Demand 580 Cost Considerations 581 example Planning for Seasonal Demand 582 14.3 Quantitative Methods for Aggregate Planning 584 example A Transportation Model for Aggregate Planning 586 14.4 Master Scheduling and Rough cut Capacity Planning 587 example Developing a Master Production Schedule 589 Rough cut Capacity Planning 590 example Capacity Planning Using Overall Factors 592 Using the Master Schedule 593 The Final Assembly Schedule 595 14.5 Capacity Planning in Service Organizations 595 ¦ P/OM in Practice 596 Production Planning for American Olean Tile Company 596 Aggregate Planning at Rowntree Mackintosh Canada Ltd. 598 SUMMARY 599 KEY TERMS 600 REVIEW/DISCUSSION QUESTIONS 600 PROBLEMS 600 CASE PROBLEM 605 SUPPLEMENT TO CHAPTER 14 Linear Programming 606 15 Material Requirements Planning 627 15.1 Dependent Demand and the MRP Concept 628 15.2 Information System Design for MRP 630 Bill of Materials File 631 Inventory Files 633 The MRP Information System 633 15.3 MRP Calculations 634 example Time phasing Calculations in MRP 635 example Computing Net Component Requirements 637 Regeneration Versus Net Change Systems 637 15.4 Uses and Benefits of MRP 639 Inventory Planning and Control 639 Capacity Requirements Planning 640 Priority Planning 641 15.5 Planning and Implementing MRP 642 Accuracy and Realism 642 Planning and Implementation 643 15.6 MRP in Service Organizations 644 xviii CONTENTS 15.7 Manufacturing Resource Planning (MRP II) 644 example A Commercial MRP II System 645 ¦ P/OM in Practice 647 MRP at the Southwire Company 648 A Requirements planning System for Houston s Park Plaza Hospital 649 SUMMARY 653 KEY TERMS 654 REVIEW/DISCUSSION QUESTIONS 654 PROBLEMS 654 16 Operations Scheduling and Production Activity Control 660 16.1 The Scope of Production Activity Control and Scheduling 661 16.2 Batch production Scheduling 663 example Scheduling by Runout time 663 16.3 Job Shop Scheduling 665 Scheduling Criteria 666 Sequencing on a Single Processor 666 example Sequencing by Shortest Processing Time 667 Scheduling with Due Dates 667 example Sequencing by Earliest Due Date 668 Two machine Flowshop Problem 669 example Sequencing by Johnson s Rule 670 The General Job Shop Scheduling Problem 671 16.4 Priority Dispatching Rules 672 example Simulation of Dispatching Rules 672 Selecting a Dispatching Rule 675 16.5 OPT 678 16.6 Progress Control 681 Computerized Production control Systems 683 16.7 Scheduling and Control in Production of Services 684 Personnel Scheduling 684 example Scheduling Consecutive Days Off 685 16.8 Vehicle Scheduling 686 example Vehicle Routing Using the Clarke Wright Savings Approach 688 ¦ P/OM in Practice 691 Western Electric s Semiconductor Production control System 691 Computer Assisted Dispatching of Tank Trucks for Mobil Oil Corporation 693 SUMMARY 695 key terms 696 review/discussion questions 696 problems 697 case problem 703 CONTENTS Xix 17 Just in Time Production 705 17.1 The Just in Time Concept 706 17.2 The Components of JIT 707 Layout and Production Methods 707 Kanban 707 Total Quality Control 711 Suppliers 712 17.3 Benefits of JIT 712 17.4 Implementation of JIT 713 17.5 JIT Versus MRP: A Comparison 715 ¦ P/OM in Practice 720 Implementing JIT in an American Toyota Motor Facility 720 An Application of JIT to Mail Order Processing 722 SUMMARY 724 KEY TERMS 725 REVIEW/DISCUSSION QUESTIONS 725 18 Project Planning and Management 726 18.1 The Scope of Project Planning 727 18.2 The Project planning Process 728 The R.C. Coleman Automated warehouse Project 729 18.3 Project Definition 729 example Identifying Activities and Events 730 example Constructing a Project Network 731 18.4 Resource Planning 734 Uncertain Activity Times 734 example Computing the Mean and Variance of Activity Times 734 Additional Resource Requirements 736 18.5 Project Scheduling 737 example Constructing a Gantt Chart 737 example Finding the Critical Path 740 Variability in the Project Completion Date 744 example Probability Calculations for Project Completion Times 744 18.6 Project Control 746 example Using a Gantt Chart for Progress Control 746 18.7 Planning and Scheduling with Limited Resources 747 example Minimizing Project Duration with Resource Limitations 748 example Resource Leveling 752 ¦ P/OM in Practice 754 Relocating a Hospital 755 Project Control for Bechtel Power Corporation 756 SUMMARY 758 KEY TERMS 758 XX CONTENTS review/discussion questions 758 problems 759 supplement TO chapter 18 Crashing and PERT/Cost 767 19 Quality Control 780 19.1 The Quality control Function 781 19.2 Inspection and Measurement 783 Type of Inspection 784 Locating Inspection Stations 785 Inspection Quantity 785 Accuracy and Precision 786 Human Factors Issues and Automated Inspection 786 Statistics in Quality Control 788 19.3 Acceptance Sampling 788 Risk in Acceptance Sampling 790 Sampling Plans for Attribute Inspection 790 example Computing Lot Acceptance Probabilities 791 Operating Characteristic Curves 793 Selecting an Acceptance Sampling Plan 794 Average Outgoing Quality 796 example Computing Average Outgoing Quality 797 19.4 Acceptance Sampling for Variables 798 example Finding a Decision Rule for Lot Acceptance by Variables 798 19.5 Economics of Sampling and Inspection 800 example Using Break even Analysis for the Economical Inspection Decision 801 example Computing the Expected Cost of a Sampling Plan 803 19.6 Statistical Process Control 803 Control Charts 805 Control Charts for Attributes 807 example Constructing a Control Chart for Attributes 807 Control Charts for Variables 808 example Constructing a Control Chart for Variables 809 Summary of Control chart Construction 811 Interpretation of Control Charts 812 19.7 Applications of Control Charts 813 Applications of Control Charts in Service Organizations 814 19.8 Quality Improvement 815 Cause and effect Diagrams 815 example A Cause and effect diagram for a Soldering Operation 815 Pareto Diagrams 816 example Pareto Analysis for Solder Defects 817 ¦ P/OM in Practice 818 Using SQC for Process Improvement at Dow Chemical Company 818 Process Control Management at Corning Glass 821 CONTENTS Xxi SUMMARY 822 key terms 822 review/discussion questions 822 problems 823 case problem 826 PART IV CONCLUSION 829 20 Competitive Advantage and World Class Manufacturing 831 20.1 Manufacturing for Competitive Advantage 832 20.2 Planning and Implementation for World Class Manufacturing 835 20.3 Final Remarks 837 Appendixes 838 A Values of c N 838 B Areas for die Standard Normal Distribution 840 C Random Digits 841 D Binomial Probabilities 842 Glossary 847 References 855 Index 864 Xxii CONTENTS
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open_access_boolean
owner	DE-355 DE-BY-UBR DE-19 DE-BY-UBM DE-83
owner_facet	DE-355 DE-BY-UBR DE-19 DE-BY-UBM DE-83
physical	XXVII, 872 S. Ill., graph. Darst.
publishDate	1990
publishDateSearch	1990
publishDateSort	1990
publisher	West Publ. Co.
record_format	marc
spelling	Applied production and operations management James R. Evans ... 3. ed. St. Paul u.a. West Publ. Co. 1990 XXVII, 872 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Productiemanagement gtt Factory management Production management Produktion (DE-588)4047347-8 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Produktion (DE-588)4047347-8 s Management (DE-588)4037278-9 s 1\p DE-604 Evans, James R. Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=005045263&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk
spellingShingle	Applied production and operations management Productiemanagement gtt Factory management Production management Produktion (DE-588)4047347-8 gnd Management (DE-588)4037278-9 gnd
subject_GND	(DE-588)4047347-8 (DE-588)4037278-9
title	Applied production and operations management
title_auth	Applied production and operations management
title_exact_search	Applied production and operations management
title_full	Applied production and operations management James R. Evans ...
title_fullStr	Applied production and operations management James R. Evans ...
title_full_unstemmed	Applied production and operations management James R. Evans ...
title_short	Applied production and operations management
title_sort	applied production and operations management
topic	Productiemanagement gtt Factory management Production management Produktion (DE-588)4047347-8 gnd Management (DE-588)4037278-9 gnd
topic_facet	Productiemanagement Factory management Production management Produktion Management
url	http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=005045263&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
work_keys_str_mv	AT evansjamesr appliedproductionandoperationsmanagement

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