Diversity in the workplace: human resources initiatives
"The importance of addressing diversity in the workplace has gained widespread recognition in recent years. Among the forces calling attention to diversity in the workplace are the changing nature of the workforce, globalization of labor and customer markets, and organizational restructurings,...
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
New York [u.a.]
Guilford Press
1992
|
| Schriftenreihe: | The professional practice series
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Zusammenfassung: | "The importance of addressing diversity in the workplace has gained widespread recognition in recent years. Among the forces calling attention to diversity in the workplace are the changing nature of the workforce, globalization of labor and customer markets, and organizational restructurings, such as mergers and joint ventures, which bring diverse corporate cultures together. Most firms, however, are only beginning to evaluate and adjust policies that were originally designed for yesterday's more homogeneous workforce. The large-scale organizational changes attracting attention are, for now, the exception to the rule, but they do present examples of what can be accomplished. Toward that end, this volume describes how nine prominent organizations have responded to the challenge. Featuring descriptive case studies from such firms as Xerox, Digital Equipment, Pacific Bell, American Express, Coopers & Lybrand, and Pepsi-Cola International, it covers international diversity and merging corporate cultures, as well as ethnic, gender, and lifestyle differences." "Part I outlines the challenges of workforce diversity and demonstrates why it is a strategic imperative for businesses to successfully address these issues. The cases in Part II cover the systematic creation and assessment of demographically diverse workplaces in response to our changing society and to assure equal employment opportunity. Positive and negative reactions to such programs are discussed. Part III illustrates interventions designed to improve interpersonal relations between members of different groups via workshops and group activities. Cases discuss issues such as how stereotypes influence relationships between men and women and among people with different ethnic backgrounds, and the problems of integrating into a single team the top-level managers from two merging corporations." "Part IV delineates alternative models for corporate involvement, including a centralized policy, an adaptable generalized policy, and a "bottom up" approach where localities develop their own solutions. Part V offers commentaries on the cases described. One commentator retraces the history of the civil rights movement to shed light on current criticisms of efforts designed to eliminate discrimination. A second offers a conceptual framework for comparing different types of human resources management activities. Finally, general guidelines for diagnosis and action are offered to help organizations decide whether to alter their current approach to workplace diversity." "Unique in its attention to detail, its coverage of changes over a long period of time, and its broad definition of workforce diversity, this book will be of interest to professionals in psychology, sociology, and business. It serves as an ideal text for graduate courses in industrial/organizational psychology, undergraduate and graduate sociology courses on work and organizations, and undergraduate and graduate business courses on general management, human resource management, and organizational training and development."--BOOK JACKET |
| Beschreibung: | XXVI, 356 S. graph. Darst. |
| ISBN: | 0898624762 |
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| 520 | 1 | |a "The importance of addressing diversity in the workplace has gained widespread recognition in recent years. Among the forces calling attention to diversity in the workplace are the changing nature of the workforce, globalization of labor and customer markets, and organizational restructurings, such as mergers and joint ventures, which bring diverse corporate cultures together. Most firms, however, are only beginning to evaluate and adjust policies that were originally designed for yesterday's more homogeneous workforce. The large-scale organizational changes attracting attention are, for now, the exception to the rule, but they do present examples of what can be accomplished. Toward that end, this volume describes how nine prominent organizations have responded to the challenge. Featuring descriptive case studies from such firms as Xerox, Digital Equipment, Pacific Bell, American Express, Coopers & Lybrand, and Pepsi-Cola International, it covers international diversity and merging corporate cultures, as well as ethnic, gender, and lifestyle differences." "Part I outlines the challenges of workforce diversity and demonstrates why it is a strategic imperative for businesses to successfully address these issues. The cases in Part II cover the systematic creation and assessment of demographically diverse workplaces in response to our changing society and to assure equal employment opportunity. Positive and negative reactions to such programs are discussed. Part III illustrates interventions designed to improve interpersonal relations between members of different groups via workshops and group activities. Cases discuss issues such as how stereotypes influence relationships between men and women and among people with different ethnic backgrounds, and the problems of integrating into a single team the top-level managers from two merging corporations." | |
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Datensatz im Suchindex
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| adam_text | Contents
PART I THE CHALLENGES OF WORKPLACE DIVERSITY
1 Preview of the Road To Be Traveled 3
Susan E. Jackson
2 Working Through Diversity as a Strategic Imperative 13
Susan E. Jackson and Eden B. Alvarez
PART II CREATING AND ASSESSING A DIVERSE
WORKPLACE
3 Managing Diversity at the Xerox Corporation: Balanced 37
Workforce Goals and Caucus Groups
Valerie I. Sessa
4 Beyond Good Faith: Commitment to Recruiting 65
Management Diversity at Pacific Bell
Loriann Roberson and Nancy C. Gutierrez
5 Assessing the Quality of the Federal Workforce: 89
A Program to Meet Diverse Needs
Marilyn AC Cowing and Sandra S. Payne
PART III MANAGING WORKPLACE DIVERSITY THROUGH
PERSONAL GROWTH AND TEAM DEVELOPMENT
6 Valuing Differences at Digital Equipment Corporation 119
Barbara A. Walker and William C. Hanson
xxv
xxvi Contents
7 Changing Race Relations Embedded in Organizations: 138
K Report on a Long Term Project with the XYZ Corporation
Clayton P. Alderfer
Y 8 Creating One from Two: The Merger Between Harris 167
Semiconductor and General Electric Solid State
David M. Schweiger, R. Russell Ridley, Jr., and
Dennis M. Marini
PART IV USING STRATEGIC INITIATIVES TO MANAGE
WORKPLACE DIVERSITY
9 Becoming the Best Place to Work: Managing Diversity 203
at American Express Travel Related Services
Elizabeth Wolfe Morrison and Joyce Mardenfeld Herlihy
10 Managing Diversity: A Strategic Grass Roots Approach 227
Joel M. DeLuca and Robert N. McDowell
1 1 Managing Worldwide Diversity at Pepsi Cola International 248
John R. Fulkerson and Randall S. Schuler
PART V PERSPECTIVES FOR VIEWING THE CHALLENGES
OF DIVERSITY IN THE WORKPLACE
12 Dilemmas in Developing Diversity Programs 279
Linda S. Cottfredson
13 Managing Diversity: A Conceptual Framework 306
R. Roosevelt Thomas, Jr.
14 Stepping into the Future: Guidelines for Action 319
Susan E. Jackson
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| spelling | Diversity in the workplace human resources initiatives Susan E. Jackson ... New York [u.a.] Guilford Press 1992 XXVI, 356 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier The professional practice series "The importance of addressing diversity in the workplace has gained widespread recognition in recent years. Among the forces calling attention to diversity in the workplace are the changing nature of the workforce, globalization of labor and customer markets, and organizational restructurings, such as mergers and joint ventures, which bring diverse corporate cultures together. Most firms, however, are only beginning to evaluate and adjust policies that were originally designed for yesterday's more homogeneous workforce. The large-scale organizational changes attracting attention are, for now, the exception to the rule, but they do present examples of what can be accomplished. Toward that end, this volume describes how nine prominent organizations have responded to the challenge. Featuring descriptive case studies from such firms as Xerox, Digital Equipment, Pacific Bell, American Express, Coopers & Lybrand, and Pepsi-Cola International, it covers international diversity and merging corporate cultures, as well as ethnic, gender, and lifestyle differences." "Part I outlines the challenges of workforce diversity and demonstrates why it is a strategic imperative for businesses to successfully address these issues. The cases in Part II cover the systematic creation and assessment of demographically diverse workplaces in response to our changing society and to assure equal employment opportunity. Positive and negative reactions to such programs are discussed. Part III illustrates interventions designed to improve interpersonal relations between members of different groups via workshops and group activities. Cases discuss issues such as how stereotypes influence relationships between men and women and among people with different ethnic backgrounds, and the problems of integrating into a single team the top-level managers from two merging corporations." "Part IV delineates alternative models for corporate involvement, including a centralized policy, an adaptable generalized policy, and a "bottom up" approach where localities develop their own solutions. Part V offers commentaries on the cases described. One commentator retraces the history of the civil rights movement to shed light on current criticisms of efforts designed to eliminate discrimination. A second offers a conceptual framework for comparing different types of human resources management activities. Finally, general guidelines for diagnosis and action are offered to help organizations decide whether to alter their current approach to workplace diversity." "Unique in its attention to detail, its coverage of changes over a long period of time, and its broad definition of workforce diversity, this book will be of interest to professionals in psychology, sociology, and business. It serves as an ideal text for graduate courses in industrial/organizational psychology, undergraduate and graduate sociology courses on work and organizations, and undergraduate and graduate business courses on general management, human resource management, and organizational training and development."--BOOK JACKET Changement organisationnel - Etats-Unis ram Changement organisationnel - États-Unis Milieu de travail - États-Unis ram Minorités - Travail - Etats-Unis ram Minorités - Travail - États-Unis Multiculturalisme en milieu de travail - Etats-Unis ram Personnel - Direction Personnel - Direction - Etats-Unis ram Personnel - Direction - États-Unis Relations raciales Ressources humaines - États-Unis - Cas, Études de ram Minderheit Diversity in the workplace Minorities Employment United States Organizational change United States Personnel Management methods Personnel management United States Race Relations Staff Development methods Humanisierung der Arbeit (DE-588)4026139-6 gnd rswk-swf Arbeitsgestaltung (DE-588)4002692-9 gnd rswk-swf USA (DE-588)4143413-4 Aufsatzsammlung gnd-content Humanisierung der Arbeit (DE-588)4026139-6 s Arbeitsgestaltung (DE-588)4002692-9 s DE-604 Jackson, Susan E. Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=004225008&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Diversity in the workplace human resources initiatives Changement organisationnel - Etats-Unis ram Changement organisationnel - États-Unis Milieu de travail - États-Unis ram Minorités - Travail - Etats-Unis ram Minorités - Travail - États-Unis Multiculturalisme en milieu de travail - Etats-Unis ram Personnel - Direction Personnel - Direction - Etats-Unis ram Personnel - Direction - États-Unis Relations raciales Ressources humaines - États-Unis - Cas, Études de ram Minderheit Diversity in the workplace Minorities Employment United States Organizational change United States Personnel Management methods Personnel management United States Race Relations Staff Development methods Humanisierung der Arbeit (DE-588)4026139-6 gnd Arbeitsgestaltung (DE-588)4002692-9 gnd |
| subject_GND | (DE-588)4026139-6 (DE-588)4002692-9 (DE-588)4143413-4 |
| title | Diversity in the workplace human resources initiatives |
| title_auth | Diversity in the workplace human resources initiatives |
| title_exact_search | Diversity in the workplace human resources initiatives |
| title_full | Diversity in the workplace human resources initiatives Susan E. Jackson ... |
| title_fullStr | Diversity in the workplace human resources initiatives Susan E. Jackson ... |
| title_full_unstemmed | Diversity in the workplace human resources initiatives Susan E. Jackson ... |
| title_short | Diversity in the workplace |
| title_sort | diversity in the workplace human resources initiatives |
| title_sub | human resources initiatives |
| topic | Changement organisationnel - Etats-Unis ram Changement organisationnel - États-Unis Milieu de travail - États-Unis ram Minorités - Travail - Etats-Unis ram Minorités - Travail - États-Unis Multiculturalisme en milieu de travail - Etats-Unis ram Personnel - Direction Personnel - Direction - Etats-Unis ram Personnel - Direction - États-Unis Relations raciales Ressources humaines - États-Unis - Cas, Études de ram Minderheit Diversity in the workplace Minorities Employment United States Organizational change United States Personnel Management methods Personnel management United States Race Relations Staff Development methods Humanisierung der Arbeit (DE-588)4026139-6 gnd Arbeitsgestaltung (DE-588)4002692-9 gnd |
| topic_facet | Changement organisationnel - Etats-Unis Changement organisationnel - États-Unis Milieu de travail - États-Unis Minorités - Travail - Etats-Unis Minorités - Travail - États-Unis Multiculturalisme en milieu de travail - Etats-Unis Personnel - Direction Personnel - Direction - Etats-Unis Personnel - Direction - États-Unis Relations raciales Ressources humaines - États-Unis - Cas, Études de Minderheit Diversity in the workplace Minorities Employment United States Organizational change United States Personnel Management methods Personnel management United States Race Relations Staff Development methods Humanisierung der Arbeit Arbeitsgestaltung USA Aufsatzsammlung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=004225008&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT jacksonsusane diversityintheworkplacehumanresourcesinitiatives |