Customer first: a strategy for quality service
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Aldershot u.a.
Gower
1990
|
| Schlagworte: | |
| Beschreibung: | XII, 154 S. Ill., graph. Darst. |
| ISBN: | 0566028603 |
Internformat
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV006588793 | ||
| 003 | DE-604 | ||
| 005 | 19960520 | ||
| 007 | t | ||
| 008 | 930210s1990 ad|| |||| 00||| eng d | ||
| 020 | |a 0566028603 |9 0-566-02860-3 | ||
| 035 | |a (OCoLC)22275635 | ||
| 035 | |a (DE-599)BVBBV006588793 | ||
| 040 | |a DE-604 |b ger |e rakddb | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-739 |a DE-945 |a DE-19 |a DE-188 | ||
| 050 | 0 | |a HF5415.5 | |
| 082 | 0 | |a 658.812 |2 20 | |
| 084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
| 084 | |a QP 624 |0 (DE-625)141914: |2 rvk | ||
| 100 | 1 | |a Walker, Denis |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Customer first |b a strategy for quality service |c Denis Walker |
| 264 | 1 | |a Aldershot u.a. |b Gower |c 1990 | |
| 300 | |a XII, 154 S. |b Ill., graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Consumer satisfaction | |
| 650 | 4 | |a Customer services | |
| 650 | 4 | |a Quality assurance | |
| 650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Qualitätssicherung |0 (DE-588)4126457-5 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Kundendienst |0 (DE-588)4135134-4 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Qualitätsmanagement |0 (DE-588)4219057-5 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Kundendienst |0 (DE-588)4135134-4 |D s |
| 689 | 0 | |5 DE-604 | |
| 689 | 1 | 0 | |a Qualitätsmanagement |0 (DE-588)4219057-5 |D s |
| 689 | 1 | |5 DE-604 | |
| 689 | 2 | 0 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
| 689 | 2 | 1 | |a Qualitätssicherung |0 (DE-588)4126457-5 |D s |
| 689 | 2 | |8 1\p |5 DE-604 | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-004206065 | ||
| 883 | 1 | |8 1\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | |
Datensatz im Suchindex
| _version_ | 1804120860703850496 |
|---|---|
| any_adam_object | |
| author | Walker, Denis |
| author_facet | Walker, Denis |
| author_role | aut |
| author_sort | Walker, Denis |
| author_variant | d w dw |
| building | Verbundindex |
| bvnumber | BV006588793 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.5 |
| callnumber-search | HF5415.5 |
| callnumber-sort | HF 45415.5 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 620 QP 624 |
| ctrlnum | (OCoLC)22275635 (DE-599)BVBBV006588793 |
| dewey-full | 658.812 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.812 |
| dewey-search | 658.812 |
| dewey-sort | 3658.812 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV006588793 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T16:48:48Z |
| institution | BVB |
| isbn | 0566028603 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-004206065 |
| oclc_num | 22275635 |
| open_access_boolean | |
| owner | DE-739 DE-945 DE-19 DE-BY-UBM DE-188 |
| owner_facet | DE-739 DE-945 DE-19 DE-BY-UBM DE-188 |
| physical | XII, 154 S. Ill., graph. Darst. |
| publishDate | 1990 |
| publishDateSearch | 1990 |
| publishDateSort | 1990 |
| publisher | Gower |
| record_format | marc |
| spelling | Walker, Denis Verfasser aut Customer first a strategy for quality service Denis Walker Aldershot u.a. Gower 1990 XII, 154 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Consumer satisfaction Customer services Quality assurance Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Qualitätssicherung (DE-588)4126457-5 gnd rswk-swf Kundendienst (DE-588)4135134-4 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Kundendienst (DE-588)4135134-4 s DE-604 Qualitätsmanagement (DE-588)4219057-5 s Kundenmanagement (DE-588)4236865-0 s Qualitätssicherung (DE-588)4126457-5 s 1\p DE-604 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Walker, Denis Customer first a strategy for quality service Consumer satisfaction Customer services Quality assurance Kundenmanagement (DE-588)4236865-0 gnd Qualitätssicherung (DE-588)4126457-5 gnd Kundendienst (DE-588)4135134-4 gnd Qualitätsmanagement (DE-588)4219057-5 gnd |
| subject_GND | (DE-588)4236865-0 (DE-588)4126457-5 (DE-588)4135134-4 (DE-588)4219057-5 |
| title | Customer first a strategy for quality service |
| title_auth | Customer first a strategy for quality service |
| title_exact_search | Customer first a strategy for quality service |
| title_full | Customer first a strategy for quality service Denis Walker |
| title_fullStr | Customer first a strategy for quality service Denis Walker |
| title_full_unstemmed | Customer first a strategy for quality service Denis Walker |
| title_short | Customer first |
| title_sort | customer first a strategy for quality service |
| title_sub | a strategy for quality service |
| topic | Consumer satisfaction Customer services Quality assurance Kundenmanagement (DE-588)4236865-0 gnd Qualitätssicherung (DE-588)4126457-5 gnd Kundendienst (DE-588)4135134-4 gnd Qualitätsmanagement (DE-588)4219057-5 gnd |
| topic_facet | Consumer satisfaction Customer services Quality assurance Kundenmanagement Qualitätssicherung Kundendienst Qualitätsmanagement |
| work_keys_str_mv | AT walkerdenis customerfirstastrategyforqualityservice |