APA (7th ed.) Citation

Blumberg, D. F. (1991). Managing service as a strategic profit center. McGraw-Hill.

Chicago Style (17th ed.) Citation

Blumberg, Donald F. Managing Service as a Strategic Profit Center. New York, NY u.a: McGraw-Hill, 1991.

MLA (9th ed.) Citation

Blumberg, Donald F. Managing Service as a Strategic Profit Center. McGraw-Hill, 1991.

Warning: These citations may not always be 100% accurate.