Managing service as a strategic profit center:
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
New York, NY u.a.
McGraw-Hill
1991
|
Schlagworte: | |
Beschreibung: | VII, 232 S. graph. Darst. |
ISBN: | 0070061890 |
Internformat
MARC
LEADER | 00000nam a2200000 c 4500 | ||
---|---|---|---|
001 | BV006144954 | ||
003 | DE-604 | ||
005 | 00000000000000.0 | ||
007 | t | ||
008 | 921030s1991 d||| |||| 00||| eng d | ||
020 | |a 0070061890 |9 0-07-006189-0 | ||
035 | |a (OCoLC)21295615 | ||
035 | |a (DE-599)BVBBV006144954 | ||
040 | |a DE-604 |b ger |e rakddb | ||
041 | 0 | |a eng | |
049 | |a DE-703 |a DE-739 |a DE-83 |a DE-188 | ||
050 | 0 | |a HF5415.5 | |
082 | 0 | |a 658.8/12 |2 20 | |
084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
100 | 1 | |a Blumberg, Donald F. |e Verfasser |4 aut | |
245 | 1 | 0 | |a Managing service as a strategic profit center |c Donald F. Blumberg |
264 | 1 | |a New York, NY u.a. |b McGraw-Hill |c 1991 | |
300 | |a VII, 232 S. |b graph. Darst. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
650 | 7 | |a Planification stratégique |2 ram | |
650 | 7 | |a Service à la clientèle - Gestion |2 ram | |
650 | 7 | |a Services - Gestion |2 ram | |
650 | 4 | |a Customer services |x Management | |
650 | 4 | |a Strategic planning | |
650 | 0 | 7 | |a Kundendienst |0 (DE-588)4135134-4 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
689 | 0 | 0 | |a Kundendienst |0 (DE-588)4135134-4 |D s |
689 | 0 | |5 DE-604 | |
689 | 1 | 0 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
689 | 1 | |8 1\p |5 DE-604 | |
999 | |a oai:aleph.bib-bvb.de:BVB01-003884798 | ||
883 | 1 | |8 1\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk |
Datensatz im Suchindex
_version_ | 1804120371425705984 |
---|---|
any_adam_object | |
author | Blumberg, Donald F. |
author_facet | Blumberg, Donald F. |
author_role | aut |
author_sort | Blumberg, Donald F. |
author_variant | d f b df dfb |
building | Verbundindex |
bvnumber | BV006144954 |
callnumber-first | H - Social Science |
callnumber-label | HF5415 |
callnumber-raw | HF5415.5 |
callnumber-search | HF5415.5 |
callnumber-sort | HF 45415.5 |
callnumber-subject | HF - Commerce |
classification_rvk | QP 620 |
ctrlnum | (OCoLC)21295615 (DE-599)BVBBV006144954 |
dewey-full | 658.8/12 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/12 |
dewey-search | 658.8/12 |
dewey-sort | 3658.8 212 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Book |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01451nam a2200433 c 4500</leader><controlfield tag="001">BV006144954</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">921030s1991 d||| |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0070061890</subfield><subfield code="9">0-07-006189-0</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)21295615</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV006144954</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakddb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-703</subfield><subfield code="a">DE-739</subfield><subfield code="a">DE-83</subfield><subfield code="a">DE-188</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HF5415.5</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.8/12</subfield><subfield code="2">20</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 620</subfield><subfield code="0">(DE-625)141911:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Blumberg, Donald F.</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Managing service as a strategic profit center</subfield><subfield code="c">Donald F. Blumberg</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">New York, NY u.a.</subfield><subfield code="b">McGraw-Hill</subfield><subfield code="c">1991</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">VII, 232 S.</subfield><subfield code="b">graph. Darst.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Planification stratégique</subfield><subfield code="2">ram</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Service à la clientèle - Gestion</subfield><subfield code="2">ram</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Services - Gestion</subfield><subfield code="2">ram</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer services</subfield><subfield code="x">Management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Strategic planning</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundendienst</subfield><subfield code="0">(DE-588)4135134-4</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Kundendienst</subfield><subfield code="0">(DE-588)4135134-4</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="1" ind2="0"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2=" "><subfield code="8">1\p</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-003884798</subfield></datafield><datafield tag="883" ind1="1" ind2=" "><subfield code="8">1\p</subfield><subfield code="a">cgwrk</subfield><subfield code="d">20201028</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#cgwrk</subfield></datafield></record></collection> |
id | DE-604.BV006144954 |
illustrated | Illustrated |
indexdate | 2024-07-09T16:41:01Z |
institution | BVB |
isbn | 0070061890 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-003884798 |
oclc_num | 21295615 |
open_access_boolean | |
owner | DE-703 DE-739 DE-83 DE-188 |
owner_facet | DE-703 DE-739 DE-83 DE-188 |
physical | VII, 232 S. graph. Darst. |
publishDate | 1991 |
publishDateSearch | 1991 |
publishDateSort | 1991 |
publisher | McGraw-Hill |
record_format | marc |
spelling | Blumberg, Donald F. Verfasser aut Managing service as a strategic profit center Donald F. Blumberg New York, NY u.a. McGraw-Hill 1991 VII, 232 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Planification stratégique ram Service à la clientèle - Gestion ram Services - Gestion ram Customer services Management Strategic planning Kundendienst (DE-588)4135134-4 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Kundendienst (DE-588)4135134-4 s DE-604 Kundenmanagement (DE-588)4236865-0 s 1\p DE-604 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
spellingShingle | Blumberg, Donald F. Managing service as a strategic profit center Planification stratégique ram Service à la clientèle - Gestion ram Services - Gestion ram Customer services Management Strategic planning Kundendienst (DE-588)4135134-4 gnd Kundenmanagement (DE-588)4236865-0 gnd |
subject_GND | (DE-588)4135134-4 (DE-588)4236865-0 |
title | Managing service as a strategic profit center |
title_auth | Managing service as a strategic profit center |
title_exact_search | Managing service as a strategic profit center |
title_full | Managing service as a strategic profit center Donald F. Blumberg |
title_fullStr | Managing service as a strategic profit center Donald F. Blumberg |
title_full_unstemmed | Managing service as a strategic profit center Donald F. Blumberg |
title_short | Managing service as a strategic profit center |
title_sort | managing service as a strategic profit center |
topic | Planification stratégique ram Service à la clientèle - Gestion ram Services - Gestion ram Customer services Management Strategic planning Kundendienst (DE-588)4135134-4 gnd Kundenmanagement (DE-588)4236865-0 gnd |
topic_facet | Planification stratégique Service à la clientèle - Gestion Services - Gestion Customer services Management Strategic planning Kundendienst Kundenmanagement |
work_keys_str_mv | AT blumbergdonaldf managingserviceasastrategicprofitcenter |