Management systems: conceptual considerations
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | Undetermined |
| Veröffentlicht: |
Homewood, Ill. u.a.
BPI u.a.
1990
|
| Ausgabe: | 4. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XVII, 458 S. Ill., graph. Darst. |
| ISBN: | 0256078971 |
Internformat
MARC
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| 245 | 1 | 0 | |a Management systems |b conceptual considerations |c Peter P. Schoderbek ; Charles G. Schoderbek ; Asterios G. Kefalas |
| 250 | |a 4. ed. | ||
| 264 | 1 | |a Homewood, Ill. u.a. |b BPI u.a. |c 1990 | |
| 300 | |a XVII, 458 S. |b Ill., graph. Darst. | ||
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| 700 | 1 | |a Schoderbek, Charles G. |e Verfasser |4 aut | |
| 700 | 1 | |a Kefalas, Asterios G. |e Verfasser |4 aut | |
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Datensatz im Suchindex
| _version_ | 1804120308944207872 |
|---|---|
| adam_text | Contents
PART ONE
The Basics of Systems
1 THE SYSTEMS VIEW 5
Introduction *»
Systems Approaches
Systems Characteristics 9
What Is a System? 13
Set 14
Objects 14
Relationships 17
Attributes 18
Environment 19
Ww/e 24
Diagram of a System 24
Boundaries of a System 25
Case: Pace Ltd. 30
2 GENERAL SYSTEMS THEORY 33
Introduction 34
General Systems Theory 35
Its Origin and Logic 35
Its Postulates 36
Its Properties 37
Boulding s Classification of Systems 42
Open and Closed Systems 47
Isomorphic Systems 48
Analogy 48
Isomorphism 52
Hierarchy of Systems 53
Decomposable Systems 54
Nearly Decomposable and Nondecomposable Systems 54
Adaptability of Systems 55
Evolution of Social Systems 57
Growth of Social Systems 58
Implications of Systems Theory for Organizations 63
PART TWO
Various Approaches to Systems Thinking
3 CYBERNETICS 73
Introduction 74
Historical Antecedents 76
Feedback as a Means of Control 79
The Block Diagram and Closed Loop Systems 80
| Open Loop Systems 83
•; Positive Feedback 84
The Block Diagram and General Systems Theory 85
First Order Feedback Systems (Automatic Goal Attainment) 86
Second Order Feedback Systems (Automatic Goal Changer) 87
Third Order Feedback Systems (Reflective Goal Changer) 89
Control and the Law of Requisite Variety 91
Complexity and the Black Box 93
Complexity 94
The Black Box 96
Reducing Complexity 101
4 CYBERNETIC PRINCIPLES AND APPLICATIONS 106
Introduction 108
Cybernetics and Management (Revisited) 109
The Basic Elements of a Control System 109
Control Object 110
Detector 112
Comparator 112
Effector 112
Stability and Instability of the Control Object 113
Control Principles 115
Control Principle I 116
Control Principle II 116
Control Principle III 117
The Role of the Administrator as an Implicit Governor 117
Management Principle 118
Management Cybernetics in Controlling a Manufacturing Firm 119
Production and Inventory Control System 119
xili
People Control Systems 121
Multiple Goals 123
The Whole Enterprise Control System 125
Management Cybernetics and City Government 126
Management Cybernetics in Political Life 128
5 PARTICULARIZED APPROACHES TO SYSTEMS THINKING 136
Introduction 137
Systems Engineering as a Systems Approach 137
Operations Research as a Systems Approach 138
Systems Analysis as a Systems Approach 142
PART THREE
Environment and Effectiveness
6 INFORMATION 151
Introduction 152
Data versus Information 152
The Economics of Information 155
Expected Value of Information 158
Information Theory 160
Measuring the Amount of Information 162
Channel Capacity 165
Information Theory and Organizations 165
Human and Organizational Communication 167
Familiarity 168
Lack of Discipline 168
Scientific and Operational Approach 169
Scientism and the Mystique of Technology 169
Basic Reconceptualization 169
Levels of Analysis of Communication 170
Organizational Communication and Structure 171
Organizational Communication and Decision Making 174
Communication Problems 175
7 ORGANIZATIONAL ENVIRONMENT 180
Introduction 181
Environmental Uncertainty 183
Environmental Change 186
Environmental Complexity 190
Some Conceptual and Operational Problems 191
Some Selected Research Results 193
Case: The Professional Product Providers (PPP) 199
8 THE ENVIRONMENTAL SCANNING PROCESS 202
Introduction 203
Scanning and the Decision Making Process—A Dependency 204
Information Acquisition in Open Systems 206
Spheres of External Information 208
The Environment Organization Informational Flows 210
The Nature of the Scanning System 211
Scanning Intensity 211
Modes of Scanning 213
The Mechanics of the Scanning System 215
Modes of Scanning and the Mismatch Signal 218
Some Scanning Propositions 220
Appendix: A Research Methodology for Assessing the Scanning Process 225
9 ORGANIZATIONAL EFFECTIVENESS 235
Introduction 236
The Goal Approach 240
Impermanence of Goals 248
The Systems Resource Approach 249
Financial Viability Approach 252
10 GOALS AND PROBLEM SOLVING 258
Introduction 259
Optimization versus Suboptimization 259
Suboptimization 261
Bounded Rationality 266
Problem Identification 269
The Decision Maker 269
The Decision Maker s Objectives 269
The System and Its Environment 270
Alternative Courses of Action 270
Measures of Effectiveness 271
Problem Solving 272
PART FOUR
Application of Management Systems
11 THE SYSTEMS APPROACH TO MANAGEMENT 283
A Recapitulation 284
The Manager Scientist Symbiosis 285
Applying the Systems Approach to Management 288
Phase.A: Awareness and Conviction 288
Phase B: Implementation 295
Case: The Electra Company 309
12 FUTURE FORECASTING 313
Introduction 314
Futurology: Origin and Meaning 314
The Stage of Awareness 315
The Stage of Action Taking 316
What is the Future? 317
Methods Used in Futures Research 319
Extrapolation 320
Scenario Writing 324
Delphi Method 328
Cross Impact Analysis (CIA) 329
Trend Impact Analysis 334
Multiattribute Utility Measurement (MAUM) 335
Case: The Tomorrow Car 338
13 EXECUTIVE SUPPORT SYSTEMS 342
Introduction 343
Information and Information Technology: A Reconceptualization 344
The Concept of Uncertainty 344
The Concept of Information: The Invisible Asset 347
Information Technology: A (R)evolution 349
Executive Support Systems 351
The Anatomy of an EISIESS 354
The Pilot s Commander Center 357
Comshare s Commander ElS 358
The MIDS System at Lockheed Georgia 360
Group or Collaborative Decision Support Systems (GDSS/CDSS) 364
The University of Arizona PLEXSYS 368
Case: The Knowledge Executive 371
ARTIFICIAL INTELLIGENCE (AI) 375
Introduction 376
AI and Conventional Computing 377
AI Classification 378
General Problem Solving 378
Expert Systems 379
Natural Languages 383
Vision 384
Robotics 384
Education 385
15 ENVIRONMENTAL SCANNING FOR STRATEGIC
MANAGEMENT AND PLANNING 390
Introduction 392
The New Organization and the New Management 393
Strategic Planning and Management 395
The External Business Environment: A Reconceptualization 397
i The Meaning Framework 400
f The Volatility Framework 400
The Proximity Framework 400
The Sector Framework 401
The Events Issues Trends Framework 401
Environmental Scanning: A Survey of Actual Approaches 401
Environmental Scanning in the Business World 402
Environmental Scanning in Institutions of Higher Education 402
The EN SCAN System 402
Issue Development and Evolution 407
The EN SCAN Software Package 410
Inputs 411
Process 413
Outputs 413
Feedback 413
Management Use of EN SCAN 415
Application of EN SCAN 418
The Options 418
Application One: Non Computerized Paper and Pencil Version 418
Application Two: Survey Type Scanning Version 418
Application Three: The PLEXSYS Version 429
Comprehensive Project on the Systems Approach 432
Glossary 437
Index 445
xvii
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| author | Schoderbek, Peter P. Schoderbek, Charles G. Kefalas, Asterios G. |
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| illustrated | Illustrated |
| indexdate | 2024-07-09T16:40:02Z |
| institution | BVB |
| isbn | 0256078971 |
| language | Undetermined |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-003842506 |
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| owner_facet | DE-703 |
| physical | XVII, 458 S. Ill., graph. Darst. |
| publishDate | 1990 |
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| publisher | BPI u.a. |
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| spelling | Schoderbek, Peter P. Verfasser aut Management systems conceptual considerations Peter P. Schoderbek ; Charles G. Schoderbek ; Asterios G. Kefalas 4. ed. Homewood, Ill. u.a. BPI u.a. 1990 XVII, 458 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Management (DE-588)4037278-9 gnd rswk-swf Systemtheorie (DE-588)4058812-9 gnd rswk-swf Management (DE-588)4037278-9 s Systemtheorie (DE-588)4058812-9 s DE-604 Schoderbek, Charles G. Verfasser aut Kefalas, Asterios G. Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=003842506&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Schoderbek, Peter P. Schoderbek, Charles G. Kefalas, Asterios G. Management systems conceptual considerations Management (DE-588)4037278-9 gnd Systemtheorie (DE-588)4058812-9 gnd |
| subject_GND | (DE-588)4037278-9 (DE-588)4058812-9 |
| title | Management systems conceptual considerations |
| title_auth | Management systems conceptual considerations |
| title_exact_search | Management systems conceptual considerations |
| title_full | Management systems conceptual considerations Peter P. Schoderbek ; Charles G. Schoderbek ; Asterios G. Kefalas |
| title_fullStr | Management systems conceptual considerations Peter P. Schoderbek ; Charles G. Schoderbek ; Asterios G. Kefalas |
| title_full_unstemmed | Management systems conceptual considerations Peter P. Schoderbek ; Charles G. Schoderbek ; Asterios G. Kefalas |
| title_short | Management systems |
| title_sort | management systems conceptual considerations |
| title_sub | conceptual considerations |
| topic | Management (DE-588)4037278-9 gnd Systemtheorie (DE-588)4058812-9 gnd |
| topic_facet | Management Systemtheorie |
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