Quality costing:
Gespeichert in:
Hauptverfasser: | , |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
London u. a.
Chapman & Hall
1991
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Ausgabe: | 1. ed. |
Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis |
Beschreibung: | X, 169 S. graph. Darst. |
ISBN: | 041238860X |
Internformat
MARC
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100 | 1 | |a Dale, Barrie G. |e Verfasser |4 aut | |
245 | 1 | 0 | |a Quality costing |c Barrie G. Dale and James J. Plunkett |
250 | |a 1. ed. | ||
264 | 1 | |a London u. a. |b Chapman & Hall |c 1991 | |
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338 | |b nc |2 rdacarrier | ||
650 | 4 | |a Manufactures |x Quality control |v Case studies | |
650 | 4 | |a Quality control |x Costs | |
650 | 4 | |a Quality control |x Costs |v Case studies | |
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Datensatz im Suchindex
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adam_text | Contents
Preface ix
1 Quality costing: an introduction 1
1.1 The role of quality costing in total quality management 1
1.2 What are quality costs? 5
1.3 Quality costs and in built inefficiencies 6
1.4 Quality costs and delivery performance 7
1.5 A short history of quality costing 8
1.6 Why are quality costs important? 11
1.7 Published quality cost data 12
1.8 Why measure quality costs? 16
1.9 Accounting, accountants and quality costing 16
References 20
2 Definitions of quality costs 23
2.1 The importance of definitions 23
2.2 Quality cost categories 25
2.3 Quality cost elements 28
2.4 Difficulties associated with quality cost definitions 30
2.5 Concessions, modifications and engineering changes 33
References 34
3 Collection of quality costs 36
3.1 Establishing the objectives for quality cost collection 36
3.2 Available advice on quality cost collection 38
3.3 Various approaches to quality cost collection 40
3.4 Ease of collection 43
vi CONTENTS 3.5 The level of detail in the costs collected 45
3.6 Accuracy of data 46
3.7 The people involved in quality cost collection 48
3.8 The views of quality managers and accountants 49
3.9 Commitment of senior management 49
References 50
4 Reporting of quality costs 52
4.1 Introduction 52
4.2 Extracting quality costs from existing company systems 52
4.3 Some fundamentals of quality cost reporting 53
4.4 Reporting formats 55
4.5 Economic cost of equality models 56
References 58
5 Uses of quality costs 59
5.1 Categories of uses 59
5.2 Promoting quality as a business parameter 60
5.3 Facilitating performance measures and improvement
activities 64
5.4 Planning and control 67
References 68
6 Case study, company 1 70
6.1 Introduction 70
6.2 Company quality control and accounting systems 72
6.3 Detection and measurement of quality related costs. 73
6.4 Discussion of findings 84
6.5 Presentation and uses of quality related costs 90
6.6 Overall review and comparison with other data 91
6.7 Miscellaneous points arising from the study 93
References 94
7 Case study, company 2 95
7.1 Introduction 95
7.2 Identification of sources of quality costs 97
7.3 Sources of costs identified from systems and procedures 97
7.4 Sources of costs identified from accounts ledgers 100
7.5 Applicability of BS 6143 at company 2 102
7.6 Discussion of findings 111
7.7 Cost report and comparison with other data 114
7.8 Presentation and uses of cost data 114
References 116
CONTENTS vii
8 Case study, company 3 117
8.1 Introduction 117
8.2 Identification of sources of quality costs 118
8.3 Cost sources identified from procedures and systems 118
8.4 Quality cost collection and analysis 121
8.5 Quality cost reporting 130
8.6 Comparison of performance with other published data 134
8.7 Presentation and uses of quality cost information 137
References 139
9 Case study, company 4 140
9.1 Introduction 140
9.2 Sources of quality costs 141
9.3 Measurement of quality costs 145
9.4 Comparison of cost reports 146
9.5 Discussion of costs 150
9.6 Quality cost reporting 151
9.7 Uses of quality costs 154
References 156
10 Setting up a quality costing system 158
10.1 Introduction 158
10.2 Quality costing pointers 158
10.3 Quality costing do s and don ts 161
10.4 Concluding summary 162
Index 164
|
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id | DE-604.BV006085353 |
illustrated | Illustrated |
indexdate | 2024-07-09T16:40:01Z |
institution | BVB |
isbn | 041238860X |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-003842195 |
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physical | X, 169 S. graph. Darst. |
publishDate | 1991 |
publishDateSearch | 1991 |
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publisher | Chapman & Hall |
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spelling | Dale, Barrie G. Verfasser aut Quality costing Barrie G. Dale and James J. Plunkett 1. ed. London u. a. Chapman & Hall 1991 X, 169 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Manufactures Quality control Case studies Quality control Costs Quality control Costs Case studies Qualitätskosten (DE-588)4238366-3 gnd rswk-swf (DE-588)4522595-3 Fallstudiensammlung gnd-content Qualitätskosten (DE-588)4238366-3 s DE-604 Plunkett, James J. Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=003842195&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Dale, Barrie G. Plunkett, James J. Quality costing Manufactures Quality control Case studies Quality control Costs Quality control Costs Case studies Qualitätskosten (DE-588)4238366-3 gnd |
subject_GND | (DE-588)4238366-3 (DE-588)4522595-3 |
title | Quality costing |
title_auth | Quality costing |
title_exact_search | Quality costing |
title_full | Quality costing Barrie G. Dale and James J. Plunkett |
title_fullStr | Quality costing Barrie G. Dale and James J. Plunkett |
title_full_unstemmed | Quality costing Barrie G. Dale and James J. Plunkett |
title_short | Quality costing |
title_sort | quality costing |
topic | Manufactures Quality control Case studies Quality control Costs Quality control Costs Case studies Qualitätskosten (DE-588)4238366-3 gnd |
topic_facet | Manufactures Quality control Case studies Quality control Costs Quality control Costs Case studies Qualitätskosten Fallstudiensammlung |
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