Verfügbarkeit: How to win customers

How to win customers: using customer service for a competitive edge

Gespeichert in:

Bibliographische Detailangaben
1. Verfasser:	Horovitz, Jacques 1947- (VerfasserIn)
Format:	Buch
Sprache:	English
Veröffentlicht:	London Pitman 1990
Schlagworte:	Customer services Kundenmanagement Kunde Servicepolitik Kundenbetreuung Dienstleistungssektor Qualitätssicherung Dienstleistung Marketing Kundendienst Qualitätswettbewerb
Beschreibung:	EST: La qualité de service <engl.>
Beschreibung:	XII, 106 S. graph. Darst.
ISBN:	0273032887

Internformat

MARC


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Datensatz im Suchindex

_version_	1804120304022192128
any_adam_object
author	Horovitz, Jacques 1947-
author_GND	(DE-588)12300862X
author_facet	Horovitz, Jacques 1947-
author_role	aut
author_sort	Horovitz, Jacques 1947-
author_variant	j h jh
building	Verbundindex
bvnumber	BV006082027
callnumber-first	H - Social Science
callnumber-label	HF5415
callnumber-raw	HF5415.5
callnumber-search	HF5415.5
callnumber-sort	HF 45415.5
callnumber-subject	HF - Commerce
classification_rvk	QP 620
ctrlnum	(OCoLC)22648384 (DE-599)BVBBV006082027
dewey-full	658.812
dewey-hundreds	600 - Technology (Applied sciences)
dewey-ones	658 - General management
dewey-raw	658.812
dewey-search	658.812
dewey-sort	3658.812
dewey-tens	650 - Management and auxiliary services
discipline	Wirtschaftswissenschaften
format	Book
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id	DE-604.BV006082027
illustrated	Illustrated
indexdate	2024-07-09T16:39:57Z
institution	BVB
isbn	0273032887
language	English
oai_aleph_id	oai:aleph.bib-bvb.de:BVB01-003839454
oclc_num	22648384
open_access_boolean
owner	DE-703
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physical	XII, 106 S. graph. Darst.
publishDate	1990
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publisher	Pitman
record_format	marc
spelling	Horovitz, Jacques 1947- Verfasser (DE-588)12300862X aut How to win customers using customer service for a competitive edge London Pitman 1990 XII, 106 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier EST: La qualité de service <engl.> Customer services Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Kunde (DE-588)4114330-9 gnd rswk-swf Servicepolitik (DE-588)4234502-9 gnd rswk-swf Kundenbetreuung (DE-588)4297543-8 gnd rswk-swf Dienstleistungssektor (DE-588)4012183-5 gnd rswk-swf Qualitätssicherung (DE-588)4126457-5 gnd rswk-swf Dienstleistung (DE-588)4012178-1 gnd rswk-swf Marketing (DE-588)4037589-4 gnd rswk-swf Kundendienst (DE-588)4135134-4 gnd rswk-swf Qualitätswettbewerb (DE-588)4176591-6 gnd rswk-swf Marketing (DE-588)4037589-4 s Kundendienst (DE-588)4135134-4 s DE-604 Qualitätswettbewerb (DE-588)4176591-6 s Dienstleistung (DE-588)4012178-1 s Kunde (DE-588)4114330-9 s 1\p DE-604 Qualitätssicherung (DE-588)4126457-5 s 2\p DE-604 Dienstleistungssektor (DE-588)4012183-5 s 3\p DE-604 Servicepolitik (DE-588)4234502-9 s 4\p DE-604 Kundenmanagement (DE-588)4236865-0 s 5\p DE-604 Kundenbetreuung (DE-588)4297543-8 s 6\p DE-604 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 3\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 4\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 5\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 6\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk
spellingShingle	Horovitz, Jacques 1947- How to win customers using customer service for a competitive edge Customer services Kundenmanagement (DE-588)4236865-0 gnd Kunde (DE-588)4114330-9 gnd Servicepolitik (DE-588)4234502-9 gnd Kundenbetreuung (DE-588)4297543-8 gnd Dienstleistungssektor (DE-588)4012183-5 gnd Qualitätssicherung (DE-588)4126457-5 gnd Dienstleistung (DE-588)4012178-1 gnd Marketing (DE-588)4037589-4 gnd Kundendienst (DE-588)4135134-4 gnd Qualitätswettbewerb (DE-588)4176591-6 gnd
subject_GND	(DE-588)4236865-0 (DE-588)4114330-9 (DE-588)4234502-9 (DE-588)4297543-8 (DE-588)4012183-5 (DE-588)4126457-5 (DE-588)4012178-1 (DE-588)4037589-4 (DE-588)4135134-4 (DE-588)4176591-6
title	How to win customers using customer service for a competitive edge
title_auth	How to win customers using customer service for a competitive edge
title_exact_search	How to win customers using customer service for a competitive edge
title_full	How to win customers using customer service for a competitive edge
title_fullStr	How to win customers using customer service for a competitive edge
title_full_unstemmed	How to win customers using customer service for a competitive edge
title_short	How to win customers
title_sort	how to win customers using customer service for a competitive edge
title_sub	using customer service for a competitive edge
topic	Customer services Kundenmanagement (DE-588)4236865-0 gnd Kunde (DE-588)4114330-9 gnd Servicepolitik (DE-588)4234502-9 gnd Kundenbetreuung (DE-588)4297543-8 gnd Dienstleistungssektor (DE-588)4012183-5 gnd Qualitätssicherung (DE-588)4126457-5 gnd Dienstleistung (DE-588)4012178-1 gnd Marketing (DE-588)4037589-4 gnd Kundendienst (DE-588)4135134-4 gnd Qualitätswettbewerb (DE-588)4176591-6 gnd
topic_facet	Customer services Kundenmanagement Kunde Servicepolitik Kundenbetreuung Dienstleistungssektor Qualitätssicherung Dienstleistung Marketing Kundendienst Qualitätswettbewerb
work_keys_str_mv	AT horovitzjacques howtowincustomersusingcustomerserviceforacompetitiveedge

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