Total customer service: the ultimate weapon
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York u. a.
Harper & Row
1989
|
| Ausgabe: | 1. ed. |
| Schlagworte: | |
| Beschreibung: | XXII, 227 S. |
| ISBN: | 0060161809 |
Internformat
MARC
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| 041 | 0 | |a eng | |
| 049 | |a DE-703 |a DE-945 | ||
| 050 | 0 | |a HF5415.5 | |
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| 100 | 1 | |a Davidow, William H. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Total customer service |b the ultimate weapon |c William H. Davidow and Bro Uttal |
| 250 | |a 1. ed. | ||
| 264 | 1 | |a New York u. a. |b Harper & Row |c 1989 | |
| 300 | |a XXII, 227 S. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 7 | |a Klantenservice |2 gtt | |
| 650 | 7 | |a Relations avec la clientèle |2 ram | |
| 650 | 4 | |a Customer services | |
| 650 | 0 | 7 | |a Kundendienst |0 (DE-588)4135134-4 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Wettbewerbsvorsprung |0 (DE-588)4217352-8 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Kundendienst |0 (DE-588)4135134-4 |D s |
| 689 | 0 | 1 | |a Wettbewerbsvorsprung |0 (DE-588)4217352-8 |D s |
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| 999 | |a oai:aleph.bib-bvb.de:BVB01-003836617 | ||
| 883 | 1 | |8 1\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | |
Datensatz im Suchindex
| _version_ | 1804120299878219776 |
|---|---|
| any_adam_object | |
| author | Davidow, William H. Uttal, Bro |
| author_facet | Davidow, William H. Uttal, Bro |
| author_role | aut aut |
| author_sort | Davidow, William H. |
| author_variant | w h d wh whd b u bu |
| building | Verbundindex |
| bvnumber | BV006078507 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.5 |
| callnumber-search | HF5415.5 |
| callnumber-sort | HF 45415.5 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 620 |
| ctrlnum | (OCoLC)19556551 (DE-599)BVBBV006078507 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 1. ed. |
| format | Book |
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| id | DE-604.BV006078507 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T16:39:53Z |
| institution | BVB |
| isbn | 0060161809 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-003836617 |
| oclc_num | 19556551 |
| open_access_boolean | |
| owner | DE-703 DE-945 |
| owner_facet | DE-703 DE-945 |
| physical | XXII, 227 S. |
| publishDate | 1989 |
| publishDateSearch | 1989 |
| publishDateSort | 1989 |
| publisher | Harper & Row |
| record_format | marc |
| spelling | Davidow, William H. Verfasser aut Total customer service the ultimate weapon William H. Davidow and Bro Uttal 1. ed. New York u. a. Harper & Row 1989 XXII, 227 S. txt rdacontent n rdamedia nc rdacarrier Klantenservice gtt Relations avec la clientèle ram Customer services Kundendienst (DE-588)4135134-4 gnd rswk-swf Wettbewerbsvorsprung (DE-588)4217352-8 gnd rswk-swf Kundendienst (DE-588)4135134-4 s Wettbewerbsvorsprung (DE-588)4217352-8 s 1\p DE-604 Uttal, Bro Verfasser aut 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Davidow, William H. Uttal, Bro Total customer service the ultimate weapon Klantenservice gtt Relations avec la clientèle ram Customer services Kundendienst (DE-588)4135134-4 gnd Wettbewerbsvorsprung (DE-588)4217352-8 gnd |
| subject_GND | (DE-588)4135134-4 (DE-588)4217352-8 |
| title | Total customer service the ultimate weapon |
| title_auth | Total customer service the ultimate weapon |
| title_exact_search | Total customer service the ultimate weapon |
| title_full | Total customer service the ultimate weapon William H. Davidow and Bro Uttal |
| title_fullStr | Total customer service the ultimate weapon William H. Davidow and Bro Uttal |
| title_full_unstemmed | Total customer service the ultimate weapon William H. Davidow and Bro Uttal |
| title_short | Total customer service |
| title_sort | total customer service the ultimate weapon |
| title_sub | the ultimate weapon |
| topic | Klantenservice gtt Relations avec la clientèle ram Customer services Kundendienst (DE-588)4135134-4 gnd Wettbewerbsvorsprung (DE-588)4217352-8 gnd |
| topic_facet | Klantenservice Relations avec la clientèle Customer services Kundendienst Wettbewerbsvorsprung |
| work_keys_str_mv | AT davidowwilliamh totalcustomerservicetheultimateweapon AT uttalbro totalcustomerservicetheultimateweapon |