Customer service: a management perspective
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Oak Brook, IL
Council of Logistics Management
1988
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| Subjects: | |
| Item Description: | Literaturangaben |
| Physical Description: | 162, [ca. 250] S. graph. Darst. |
Staff View
MARC
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Record in the Search Index
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| author | La Londe, Bernard J. Cooper, Martha C. Noordewier, Thomas G. |
| author_GND | (DE-588)131921436 |
| author_facet | La Londe, Bernard J. Cooper, Martha C. Noordewier, Thomas G. |
| author_role | aut aut aut |
| author_sort | La Londe, Bernard J. |
| author_variant | l b j l lbj lbjl m c c mc mcc t g n tg tgn |
| building | Verbundindex |
| bvnumber | BV005539374 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.5 |
| callnumber-search | HF5415.5 |
| callnumber-sort | HF 45415.5 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 620 |
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| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV005539374 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T16:31:21Z |
| institution | BVB |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-003473660 |
| oclc_num | 17793123 |
| open_access_boolean | |
| owner | DE-473 DE-BY-UBG DE-N2 |
| owner_facet | DE-473 DE-BY-UBG DE-N2 |
| physical | 162, [ca. 250] S. graph. Darst. |
| publishDate | 1988 |
| publishDateSearch | 1988 |
| publishDateSort | 1988 |
| publisher | Council of Logistics Management |
| record_format | marc |
| spelling | La Londe, Bernard J. Verfasser (DE-588)131921436 aut Customer service a management perspective by Bernard J. LaLonde ; Martha C. Cooper ; Thomas G. Noordewier Oak Brook, IL Council of Logistics Management 1988 162, [ca. 250] S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Literaturangaben Klantenservice gtt Customer services Management Management (DE-588)4037278-9 gnd rswk-swf Kundendienst (DE-588)4135134-4 gnd rswk-swf Kundendienst (DE-588)4135134-4 s DE-604 Management (DE-588)4037278-9 s Cooper, Martha C. Verfasser aut Noordewier, Thomas G. Verfasser aut |
| spellingShingle | La Londe, Bernard J. Cooper, Martha C. Noordewier, Thomas G. Customer service a management perspective Klantenservice gtt Customer services Management Management (DE-588)4037278-9 gnd Kundendienst (DE-588)4135134-4 gnd |
| subject_GND | (DE-588)4037278-9 (DE-588)4135134-4 |
| title | Customer service a management perspective |
| title_auth | Customer service a management perspective |
| title_exact_search | Customer service a management perspective |
| title_full | Customer service a management perspective by Bernard J. LaLonde ; Martha C. Cooper ; Thomas G. Noordewier |
| title_fullStr | Customer service a management perspective by Bernard J. LaLonde ; Martha C. Cooper ; Thomas G. Noordewier |
| title_full_unstemmed | Customer service a management perspective by Bernard J. LaLonde ; Martha C. Cooper ; Thomas G. Noordewier |
| title_short | Customer service |
| title_sort | customer service a management perspective |
| title_sub | a management perspective |
| topic | Klantenservice gtt Customer services Management Management (DE-588)4037278-9 gnd Kundendienst (DE-588)4135134-4 gnd |
| topic_facet | Klantenservice Customer services Management Management Kundendienst |
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