Problem-solving in business and management: hard, soft and creative approaches
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | Undetermined |
| Veröffentlicht: |
London u.a.
Chapman & Hall
1991
|
| Ausgabe: | 1. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XIX, 327 S. graph. Darst. |
| ISBN: | 0412374900 |
Internformat
MARC
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| 100 | 1 | |a Hicks, Michael J. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Problem-solving in business and management |b hard, soft and creative approaches |c Michael J. Hicks |
| 246 | 1 | 3 | |a Problem solving in business and management |
| 250 | |a 1. ed. | ||
| 264 | 1 | |a London u.a. |b Chapman & Hall |c 1991 | |
| 300 | |a XIX, 327 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a brainstorming | |
| 650 | 4 | |a kreativitet og ledelse | |
| 650 | 4 | |a ledelsens beslutninger | |
| 650 | 4 | |a lederstil | |
| 650 | 4 | |a teammanagement | |
| 650 | 0 | 7 | |a Unternehmensleitung |0 (DE-588)4233771-9 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Management |0 (DE-588)4037278-9 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Problemlösen |0 (DE-588)4076358-4 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Problemlösen |0 (DE-588)4076358-4 |D s |
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Datensatz im Suchindex
| _version_ | 1804119746402058240 |
|---|---|
| adam_text | Contents
Acknowledgements x
Preface xi
1 Problems, problems, problems! 1
1.1 What is a problem? 1
1.2 Do 1 have a problem? 1
1.3 Can I solve this problem? 2
1.4 Who owns a problem? 4
1.5 Problem solving or resolving? 5
1.6 Are there different types of problem? 6
1.7 Classifying problems 8
2 Resolving problems 13
2.1 A general problem solving model 14
2.2 Following the model 17
2.3 Problem solving strategies 17
2.4 Creativity, problem solving and computers 22
2.5 Summary 24
3 Decisions, decisions! 25
3.1 Decision making: a choice between alternatives? 26
3.2 The problem with decisions 26
3.3 Types of decision 29
3.4 Problem solving, decision making and management 30
4 Where has all our creativity gone? 33
4.1 What is creativity? 34
4.2 The creative downturn 36
4.3 Perceptual blocks 40
4.4 Emotional blocks 42
4.5 Cultural blocks 46
4.6 Environmental blocks 48
4.7 Intellectual and expressive blocks 49
4.8 Creativity revived 50
5 Working in groups 62
5.1 Leadership 63
5.2 Leadership revisited 73
5.3 Group membership 77
5.4 Selecting groups/teams 81
5.5 Action Profiles 83
5.6 Summary 84
5.7 Group consensus exercise 84
6 Brainstorming 87
6.1 What is Brainstorming? 88
6.2 When to use Brainstorming 90
6.3 Conducting a Brainstorming session 92
6.4 An application of Brainstorming: naming a product 94
6.5 A second application: new markets for an existing product 100
6.6 Conclusion 106
7 Synectics 108
7.1 Outline of the Synectics process 109
7.2 When to use Synectics and its limitations 111
7.3 Size and composition of a Synectics group 111
7.4 The tasks of group members 113
7.5 The planning meeting 115
7.6 Backward/Forward Planning 116
7.7 The Synectics process 119
7.8 Multiple problem ownership 139
7.9 Other uses for elements of the Synectics process 150
7.10 Meetings, bloody meetings! 150
7.11 Cognitive Mapping 150
8 Introduction to logical thinking 154
8.1 Logical strategies 155
8.2 Danger! Logical thinking 159
8.3 When to be logical 160
9 Structured opportunity searches 162
9.1 Inventing a totally new way of doing something 162
9.2 Systematic search for unexploited opportunities 166
9.3 Morphological Forced Connections 170
9.4 Analysing problems using MA 171
9.5 Concluding remarks on systematic searches 173
10 The common-sense (rational) approach 175
10.1 An overview of rational thinking 175
10.2 Situation Appraisal 176
10.3 Problem Analysis 181
10.4 Decision Analysis 191
10.5 Potential Problem Analysis 200
10.6 The KT approach: Conclusions 206
11 A system by any other name 208
11.1 The origins of the Systems Movement 208
11.2 Systems thinking 211
11.3 Classification of systems 219
11.4 The characteristics of a system 221
11.5 Conclusions 224
12 Soft Systems thinking 226
12.1 An overview of SSM 226
12.2 Social and political dimensions 228
12.3 The SSM process 230
12.4 Postscript 253
12.5 Timing 254
13 Really complicated problems! 256
13.1 Comparison of the Soft Systems and Synectics approaches 256
13.2 A complicated problem 259
13.3 Steps towards a synthesis 263
13.4 Comparative evaluation of the strategies 266
13.5 The ideal problem solving system? 269
13.6 Summary of good practice 270
14 Coping with change 271
14.1 Resistance to change 272
14.2 What is culture? 274
14.3 Initiating and implementing change 282
14.4 Encouraging and managing creativity 298
14.5 The future of organizational problem solving 299
14.6 In conclusion 307
15 Appendices: Possible solutions to selected exercises 308
1 Lost at Sea 308
2 Northcliffe Sands 309
3 The Engineers problem: abstraction 311
4 Decision alternatives: MUSTS and WANTS 312
Bibliography 314
Author index 320
Subject index 322
|
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| id | DE-604.BV005526355 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T16:31:05Z |
| institution | BVB |
| isbn | 0412374900 |
| language | Undetermined |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-003462998 |
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| physical | XIX, 327 S. graph. Darst. |
| publishDate | 1991 |
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| publishDateSort | 1991 |
| publisher | Chapman & Hall |
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| spelling | Hicks, Michael J. Verfasser aut Problem-solving in business and management hard, soft and creative approaches Michael J. Hicks Problem solving in business and management 1. ed. London u.a. Chapman & Hall 1991 XIX, 327 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier brainstorming kreativitet og ledelse ledelsens beslutninger lederstil teammanagement Unternehmensleitung (DE-588)4233771-9 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Problemlösen (DE-588)4076358-4 gnd rswk-swf Problemlösen (DE-588)4076358-4 s Management (DE-588)4037278-9 s DE-604 Unternehmensleitung (DE-588)4233771-9 s 1\p DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=003462998&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Hicks, Michael J. Problem-solving in business and management hard, soft and creative approaches brainstorming kreativitet og ledelse ledelsens beslutninger lederstil teammanagement Unternehmensleitung (DE-588)4233771-9 gnd Management (DE-588)4037278-9 gnd Problemlösen (DE-588)4076358-4 gnd |
| subject_GND | (DE-588)4233771-9 (DE-588)4037278-9 (DE-588)4076358-4 |
| title | Problem-solving in business and management hard, soft and creative approaches |
| title_alt | Problem solving in business and management |
| title_auth | Problem-solving in business and management hard, soft and creative approaches |
| title_exact_search | Problem-solving in business and management hard, soft and creative approaches |
| title_full | Problem-solving in business and management hard, soft and creative approaches Michael J. Hicks |
| title_fullStr | Problem-solving in business and management hard, soft and creative approaches Michael J. Hicks |
| title_full_unstemmed | Problem-solving in business and management hard, soft and creative approaches Michael J. Hicks |
| title_short | Problem-solving in business and management |
| title_sort | problem solving in business and management hard soft and creative approaches |
| title_sub | hard, soft and creative approaches |
| topic | brainstorming kreativitet og ledelse ledelsens beslutninger lederstil teammanagement Unternehmensleitung (DE-588)4233771-9 gnd Management (DE-588)4037278-9 gnd Problemlösen (DE-588)4076358-4 gnd |
| topic_facet | brainstorming kreativitet og ledelse ledelsens beslutninger lederstil teammanagement Unternehmensleitung Management Problemlösen |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=003462998&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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