The art and skill of managing people:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
West Nyack
Parker
1975
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | 197 S. |
| ISBN: | 0130487368 |
Internformat
MARC
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Datensatz im Suchindex
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|---|---|
| adam_text | Contents What This Book Will Do for You .......................................... 3 1. How to Get Your People to Accept You................ ............15 How to be Respected Rather Than Feared (17) Avoid Domination (18) Respect Gains Help (18) Beware of Being Too Positive (19) How to Gain Respect and Hold It (19) Ten Ways to Earn Respect (20) How to Learn of People’s Interests and Needs (21) Know What Your People Want (22) Ten Benefits of Understanding (23) How to Use Pride in Handling People (23) Pride Affects Emotions (24) How to Act as the One in Charge (25) Emotion and Reasoning (26) How to Contend with Emotion (26) Concede Before You Contend (27) Agreement (27) How Your Emotions Influence People (28) Signs of Emotion (29) How to Convince People You Are Fair (29) How to Get Along with Almost Everybody (30) 2. How to Get People to Accept Your Ideas ........................ 31 How to Say the Right Thing (33) How to Treat People (34) 7
Contents 8 How to Promote Yourself (35) How to Speak the Listener’s Language (36) Why Do People Use Jargon? (37) Jargon’s Pitfall (38) How to Avoid Jargon (38) There’s a Place for It (40) How to Sell Your Idea (40) Eight Steps to Selling an Idea (41) How to Disagree Pleasantly (42) Four Ways to Disagree Tactfully (43) How Disagreeing Can Gain Respect (44) How to Say “No” (44) When “No” Is Not the Answer (45) How to Overcome Objection to Detail (46) 3. How to Get Other People to Agree with You 49 How to Approach People (51) Approach Affects Productivity (52) How to Get People to Think (53) How to Handle Promises (54) How Accuracy Helps to Get Agreement (54) How to Accept Complaints (55) How to Get Cooperation (57) How to Improve People’s Faith in You (58) Ten Ways to Make People Feel Important (58) How to Be Noticed (60) How to Be an Expert at Persuasion (61) How to Change Attitudes (62) How to Sell Benefits (62) How to Answer to Being Wrong (63) How to Handle Moods (64) 4. How to Get Through to Others on What Must Be Done. .65 How to Get Started on Communicating (67) How to Make Your Message Clear (68)
Contents 9 Why Completeness Is Necessary (68) How to Get an Idea Across (69) How to Get People to Listen (70) Seven Ways to Become a Better Listener (71) How Being a Good Listener Pays Off (72) How Listening Affects Human Relations (73) How Listening Gains Support (74) How to Start Conversations (74) How to Communicate Through Praise (75) How to Give Effective Instructions (76) Three Steps for Giving Instructions (77) How to Prepare for Giving Instructions (77) How to Instruct (79) Your Tone of Voice Is Important (79) Tact Makes a Difference (79) How to Make Your Instructions Understood (80) How to Handle Questions (81) How to Overcome Obstacles (81) Watch Your Own Mood and Temperament (82) How Positive and Optimistic Instructions Pay Off (83) How to Instruct by Presenting Ideas (83) How to Point out Benefits When Instructing (84) How to Follow-up (84) How to Know When Your Instructions Are Not Effective (85) How to Help People to Be Successful (85) 5. How to Get Your People to Plan Ahead............................ 87 Why Planning Is Necessary (90) How Planning Varies (91) Ten Reasons for Planning (91) How to Make a Good Plan (92) Why People Resist Change (93) Three Arguments for Change (94) How to Plan for Change (95) How to Introduce Change (96) How to Make Change More Acceptable (97)
Contents 10 How to Get the Most from Change (97) How Planning Can Help You Get Ahead (98) How Planning Helps Get Things Done (99) Five Ways to Get Ideas (100) 6. How to Motivate Others to Work with You........... 103 How to Connect Motivation to People’s Needs (105) How Keeping People Informed Pays Off (105) The Ego Need (106) Two Important Needs (106) Another Important Need (107) What Praise Does (107) How to Use Pride to Motivate (108) How Understanding Motivates People (108) What Needs to Look for (108) The Relation of Effort to Needs (108) Five Basic Rules for Getting Things Done Through Others (109) How to Use Motivation to Change Behavior (111) How a Reward Helps (112) Praise Is Better Than Criticism (112) How to Use Appreciation to Motivate (113) The Value of Appreciation (114) How to Use Psychology to Motivate (115) How to Gain Cooperation (115) Getting a Lift Psychologically (115) How to Make Yourself Felt Psychologically (119) How to Make Others Feel Important (119) How to Motivate Through Job Enrichment (120) How to Put Motivation into Jobs (121) Job Enlargement (121) Other Ways to Enrich Jobs (122) 7. How to Work with the Boss..................................... How to Learn What the Boss Wants (127) How to Support the Boss (128) 125
Contents 11 How to Keep the Boss Informed (130) How to Help the Boss with His Decisions (130) How to Save the Boss Time (131) How to Make a Good Impression (132) Five Ways to Impress the Boss (133) How to Avoid Embarrassing the Boss (134) How to Get the Boss to Help You (135) How Improving Yourself Pleases the Boss (136) How Bosses Should Treat Their People (137) How You Can Improve Your Job (138) How to Become Indispensable (139) How to Criticize the Boss (140) How to Handle Concern Over Credit (140) 8. How to Change Indifference into Enthusiastic Performance.......................................................................143 How to Communicate Enthusiasm (145) How to Combat Boredom (147) Five Ways You Can Beat Boredom (148) How to Interest People in Their Company (149) How to Tell About the Company (150) How to Build Confidence in People (151) Using Goals to Increase Enthusiasm (152) How to Use Flattery to Promote Enthusiasm (153) How to Get People to Communicate (154) Three Steps to Handle an Enthusiasm Problem (155) How to Make People Feel They Belong (156) How to Get People to Think Positively (157) How Attitude Determines Someone’s Future (158) 9. How to Handle the Problem Person .................................161 How to Deal with the Lazy Worker (164) How to Cope with Lateness (165) How to Help the Misfit (166) What to Do About Work Pace (167) How to Handle the Talker (168)
12 Contents How to Give Criticism (169) Placing Blame (170) How to Use Discipline (171) Six Steps in Disciplining (172) How to Treat Abnormal Behavior (173) Four Ways to Handle Personality Problems (174) Why People Lose Their Jobs (175) Firing the Poor Worker (176) How to Manage the Dead-ender (177) 10. How to Get Jobs Done ..................................... How to Change a Poor Attitude About Work (181) How to Get Willingness on the Job (183) How to Manage by Objectives (184) How a Job Is Analyzed for Responsibility (184) How Level of Performance Is Defined (185) How Goals for Improvement Are Set (185) How to Handle Appraisals (186) How to Time Your Approach to People (188) How to Cope with Procrastination (188) How to Make Your Job Easier (189) How to Overcome the Fear of Delegating (190) Six Steps for Effective Delegating (190) How to Know If You Are Understood (191) How to Discuss Job Performance (192) Overcoming the Absentee Problem (193) How Being a Positive Thinker Gets Results (194) How “Being Interested” Moves People Along (194) Seven Ways to Keep the Wheels Turning (195) How to Deal with Socializing (196) 179
|
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| dewey-full | 658.3 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
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| discipline | Soziologie Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV005186947 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T16:24:42Z |
| institution | BVB |
| isbn | 0130487368 |
| language | English |
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| physical | 197 S. |
| publishDate | 1975 |
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| publisher | Parker |
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| spelling | Weiss, W. Heinz Verfasser aut The art and skill of managing people West Nyack Parker 1975 197 S. txt rdacontent n rdamedia nc rdacarrier Personnel - Direction Psychologie du travail Personnel management Psychology, Industrial Betriebspsychologie (DE-588)4135098-4 gnd rswk-swf Führung (DE-588)4018776-7 gnd rswk-swf Führungskraft (DE-588)4071497-4 gnd rswk-swf Führungskraft (DE-588)4071497-4 s Führung (DE-588)4018776-7 s DE-604 Betriebspsychologie (DE-588)4135098-4 s 1\p DE-604 Digitalisierung UB Bamberg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=003207495&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Weiss, W. Heinz The art and skill of managing people Personnel - Direction Psychologie du travail Personnel management Psychology, Industrial Betriebspsychologie (DE-588)4135098-4 gnd Führung (DE-588)4018776-7 gnd Führungskraft (DE-588)4071497-4 gnd |
| subject_GND | (DE-588)4135098-4 (DE-588)4018776-7 (DE-588)4071497-4 |
| title | The art and skill of managing people |
| title_auth | The art and skill of managing people |
| title_exact_search | The art and skill of managing people |
| title_full | The art and skill of managing people |
| title_fullStr | The art and skill of managing people |
| title_full_unstemmed | The art and skill of managing people |
| title_short | The art and skill of managing people |
| title_sort | the art and skill of managing people |
| topic | Personnel - Direction Psychologie du travail Personnel management Psychology, Industrial Betriebspsychologie (DE-588)4135098-4 gnd Führung (DE-588)4018776-7 gnd Führungskraft (DE-588)4071497-4 gnd |
| topic_facet | Personnel - Direction Psychologie du travail Personnel management Psychology, Industrial Betriebspsychologie Führung Führungskraft |
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