Systems that support decision makers: description and analysis
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Chichester [u.a.]
Wiley
1991
|
| Schriftenreihe: | Wiley series in information systems
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Literaturverz. S. [236] - 245 |
| Beschreibung: | XVII, 254 S. graph. Darst. |
| ISBN: | 0471919683 |
Internformat
MARC
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| 100 | 1 | |a Silver, Mark S. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Systems that support decision makers |b description and analysis |c Mark S. Silver |
| 264 | 1 | |a Chichester [u.a.] |b Wiley |c 1991 | |
| 300 | |a XVII, 254 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 0 | |a Wiley series in information systems | |
| 500 | |a Literaturverz. S. [236] - 245 | ||
| 650 | 4 | |a Systèmes d'aide à la décision | |
| 650 | 4 | |a Decision support systems | |
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Datensatz im Suchindex
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CONTENTS
SERIES FOREWORD xi
PREFACE xiii
ACKNOWLEDGMENTS xv
CHAPTER 1—Introduction 1
An Historical Perspective 1
Computer based Information Systems 1
Operations Research/Management Science 5
Decision Support Systems: A Confluency 6
The Intuitive Notion 8
Ad Hoc Data Retrieval 8
Information Presentation 9
Manipulating Simulation (Planning) Models 10
Executing Other Models 10
Other Decision Aids 10
Summary 11
The Problem with Defining DSS 12
Sources of Disagreement 13
Substantive Conflicts 16
A Solution I8
The Process View of Decision Making: DSS as Interventions 20
Decision making Processes 24
What are Decision making Processes? 25
Structuring the Process: Deciding How to Decide 31
How Process Complexity Can Increase 33
Summary 34
What this Book is About 35
CHAPTER 2—A Framework for DSS Research and Practice 37
The Three Segments •*"
Underlying Technology (UT) 39
DSS Lifecycle Processes (LC) 43
Substantive Decision Support (DS) 47
Summary ¦"
Distinguishing the Segments 54
Procedure/Substance 54
Technology/Behavior 54
Means/Ends 55
Summary 56
Linking the Segments 56
A Macro View 59
Micro Links 61
Summary 63
Examining Other Frameworks 63
Summary 78
Conclusion 78
CHAPTER 3—Describing DSS: A Three tiered Approach 81
Why An Approach to Describing DSS is Needed 81
Designing DSS 83
Studying the Effects of DSS 84
Summary 85
A Three tiered Approach to Describing DSS 86
The First Tier: Functional Capabilities 87
The Second Tier: The User View 91
Generic User Views 92
Existing Approaches to the User View 92
A New Generic User View 97
Summary 110
The Third Tier: System Attributes 112
CHAPTER 4—System Restrictiveness 114
Describing System Restrictiveness 117
Operators 119
Sequencing Rules 124
Adaptors 125
Navigational Aids 126
Summary 126
Perceived Restrictiveness 128
Absolute Versus Perceived Restrictiveness 130
High and Low level Operators 133
Degree of Non procedurality 134
Ease of Use 134
Summary 135
Some Examples 135
An Objective Comparison 136
Subjective Comparisons 138
Prescribing System Restrictiveness 139
Objectives Favoring Greater Restrictiveness 141
Objectives Favoring Lesser Restrictiveness 147
Summary 151
Restrictiveness and DSS Design 151
Training 153
User Involvement 154
Adaptive Design 154
Summary 155
CHAPTER 5—Decisional Guidance 156
How Can DSS Guide Deliberately? 159
Targets of Guidance '"^
Forms of Guidance '"*
Modes of Guidance 165
Scope of Guidance *""
Summary
Deliberate Decisional Guidance and DSS Components 171
Structuring the Process *'*
Executing the Process 17^
Invoking Guidance
An Illustration 174
Structuring the Process
Executing the Process
Providing Decisional Guidance: When and Why I78
1 78
Opportunity
Motive 179
Means 181
1 89
Summary
The Effects and Effectiveness of Decisional Guidance 183
183
Inadvertent Guidance
Deliberate Guidance
Conclusion 186
CHAPTER 6—Conclusion 188
1 88
Customization
189
Precustomization
Customizability
1 Q1?
Precustomization and Customizability
Summary
Frame of Reference 194
Builders and Users
901
Interpreting Sprague's Framework
Describing Existing DSS with System Attributes 203
Lotus 1 2 3 203
The Electronic Workbook 207
DSS as Change Agents: Designing with System Attributes 211
DSS and Change Agency 211
Design Strategies: Applying Restrictiveness and Guidance 215
Describing Several Subclasses of DSS 222
Expert Systems 222
Executive Support Systems 223
Group Decision Support Systems 225
Summary 226
Implications for Practice 226
Defining Objectives 227
Using the Three Tiers 227
Implications for Research 229
The Three Tiers 229
How DSS Affect Decision Making 231
Cognitive Biases 231
A Prescriptive Mapping 232
Describing Decision making Environments 232
Development Systems for DSS 233
Directed and Nondirected Change 233
Generalizing the Attributes Beyond DSS 233
Conclusion 234
BIBLIOGRAPHY 236
INDEX 247 |
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| discipline | Informatik Wirtschaftswissenschaften |
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| id | DE-604.BV005174549 |
| illustrated | Illustrated |
| indexdate | 2024-09-06T00:12:12Z |
| institution | BVB |
| isbn | 0471919683 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-003196720 |
| oclc_num | 889238729 |
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| physical | XVII, 254 S. graph. Darst. |
| publishDate | 1991 |
| publishDateSearch | 1991 |
| publishDateSort | 1991 |
| publisher | Wiley |
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| series2 | Wiley series in information systems |
| spelling | Silver, Mark S. Verfasser aut Systems that support decision makers description and analysis Mark S. Silver Chichester [u.a.] Wiley 1991 XVII, 254 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Wiley series in information systems Literaturverz. S. [236] - 245 Systèmes d'aide à la décision Decision support systems Entscheidungsunterstützungssystem (DE-588)4191815-0 gnd rswk-swf Entscheidungsunterstützungssystem (DE-588)4191815-0 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=003196720&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Silver, Mark S. Systems that support decision makers description and analysis Systèmes d'aide à la décision Decision support systems Entscheidungsunterstützungssystem (DE-588)4191815-0 gnd |
| subject_GND | (DE-588)4191815-0 |
| title | Systems that support decision makers description and analysis |
| title_auth | Systems that support decision makers description and analysis |
| title_exact_search | Systems that support decision makers description and analysis |
| title_full | Systems that support decision makers description and analysis Mark S. Silver |
| title_fullStr | Systems that support decision makers description and analysis Mark S. Silver |
| title_full_unstemmed | Systems that support decision makers description and analysis Mark S. Silver |
| title_short | Systems that support decision makers |
| title_sort | systems that support decision makers description and analysis |
| title_sub | description and analysis |
| topic | Systèmes d'aide à la décision Decision support systems Entscheidungsunterstützungssystem (DE-588)4191815-0 gnd |
| topic_facet | Systèmes d'aide à la décision Decision support systems Entscheidungsunterstützungssystem |
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