Self presentation skills:
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Basingstoke [u.a.]
Macmillan
1991
|
| Ausgabe: | 1. ed. |
| Schriftenreihe: | Macmillan modern office
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | X, 141 S. Ill. |
| ISBN: | 0333537726 |
Internformat
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| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
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| 650 | 4 | |a Oral communication | |
| 650 | 4 | |a Self-presentation | |
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Datensatz im Suchindex
| _version_ | 1804119284903837696 |
|---|---|
| adam_text | Titel: Self presentation skills
Autor: Hughes, Vera
Jahr: 1991
Acknowledgements vii
Introduction viii
1 Body language 1
Body language is important; posture - standing, sitting,
positioning yourself; legs and feet; arms; hands; face and
eyes; interpreting the signals; personal space; image
2 Getting off to a good start 20
Why is it important?; approaching other people who are:
on their own, in a group; other people approaching you
who are: angry, in a hurry, senior to you, on your level,
junior to you, strangers
3 Oral assessment 28
The importance of oral assessment; the range of activities
assessed; what do assessors look for?
4 At a job interview 37
Job interviews; first impressions; attitude; clear thinking;
speech; body language; mannerisms; conversation piece;
last impressions
5 On the telephone ... 45
CALLER think clearly; arrange logically; express clearly;
use understandable language; give details concisely
RECEIVER message taking; answering; listening;
transferring calls; misunderstandings; irate callers; saying
no; hanging on
ANSWERING MACHINES talking to machines; machine
owners
6 Talking to customers or clients 56
Who are customers or clients?; your image - first
impressions; your body language; questioning; listening;
language; tone of voice; last impressions
7 Asking the boss for something 69
Who is the boss ?; assertive, not aggressive; simple
requests; more complicated requirements; knowing the
boss; timing; presenting your case; the outcome
8 Showing someone how to do something 81
Formal instruction; job breakdown, preparation and use;
giving instruction: prepare, instruct, put to work, check
9 In a formal meeting 94
You have a contribution to make; preparation, including
agendas and minutes; arriving at the meeting; being a
member of the meeting: the conduct of the meeting, your
body language, making your point, personalities, some
tricks of the trade, group decisions; after the meeting;
formal presentations at meetings
10 Chairing a discussion group 107
You as group leader; preparation; introduction;
controlling the discussion: listening, observing, thinking,
summaries, handling people: the silent person, the
dominant personality, the expert , the happy wanderer ,
the bee keeper
11 In front of a group of people 117
Preparation of material; presentation area: seating,
lighting, heating and ventilation, noise; presentation:
poise, pace, pitch; feedback; after sales service;
discussion; visual aids; post mortem
12 Media interviews 130
In front of the camera or microphone; pre-arranged
interviews: establish the situation, know your subject,
prepare yourself; kerbside interviews: know your subject,
getting your points across; glossary of terms
Index 139
|
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| dewey-search | 302.2 |
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| discipline | Allgemeines Soziologie |
| edition | 1. ed. |
| format | Book |
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| id | DE-604.BV005145154 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T16:23:45Z |
| institution | BVB |
| isbn | 0333537726 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-003169702 |
| oclc_num | 28426409 |
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| physical | X, 141 S. Ill. |
| publishDate | 1991 |
| publishDateSearch | 1991 |
| publishDateSort | 1991 |
| publisher | Macmillan |
| record_format | marc |
| series2 | Macmillan modern office |
| spelling | Hughes, Vera Verfasser aut Self presentation skills Vera Hughes and David Weller 1. ed. Basingstoke [u.a.] Macmillan 1991 X, 141 S. Ill. txt rdacontent n rdamedia nc rdacarrier Macmillan modern office Business communication Interpersonal communication Oral communication Self-presentation Selbstdarstellung (DE-588)4122349-4 gnd rswk-swf Selbstdarstellung (DE-588)4122349-4 s DE-604 Weller, David Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=003169702&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Hughes, Vera Weller, David Self presentation skills Business communication Interpersonal communication Oral communication Self-presentation Selbstdarstellung (DE-588)4122349-4 gnd |
| subject_GND | (DE-588)4122349-4 |
| title | Self presentation skills |
| title_auth | Self presentation skills |
| title_exact_search | Self presentation skills |
| title_full | Self presentation skills Vera Hughes and David Weller |
| title_fullStr | Self presentation skills Vera Hughes and David Weller |
| title_full_unstemmed | Self presentation skills Vera Hughes and David Weller |
| title_short | Self presentation skills |
| title_sort | self presentation skills |
| topic | Business communication Interpersonal communication Oral communication Self-presentation Selbstdarstellung (DE-588)4122349-4 gnd |
| topic_facet | Business communication Interpersonal communication Oral communication Self-presentation Selbstdarstellung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=003169702&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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