Bureaucracy and the public: a reader in official-client relations
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
New York
Basic Books
1973
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | IX, 534 S. |
| ISBN: | 0465007732 |
Internformat
MARC
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| 245 | 1 | 0 | |a Bureaucracy and the public |b a reader in official-client relations |c ed. by Elihu Katz & Brenda Danet |
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| 650 | 4 | |a Bureaucratie | |
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| 650 | 4 | |a Changement organisationnel | |
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| 650 | 7 | |a Organisatie |2 gtt | |
| 650 | 4 | |a Participación política - Discursos, ensayos, conferencias | |
| 650 | 4 | |a Participation politique | |
| 650 | 4 | |a Bureaucracy | |
| 650 | 4 | |a Organizational change | |
| 650 | 4 | |a Political participation | |
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Datensatz im Suchindex
| _version_ | 1804119206443089920 |
|---|---|
| adam_text | Contents
The Authors
vii
Preface
ix
Introduction: Bureaucracy As a Problem for Sociology
and Society
3
PARTI
Environmental Factors:
Culture and Community
Editors Introduction
31
Expectations of Treatment by Government and the Police
43
GABRIEL ALMOND AND SIDNEY
VERBA
The Social Bases of Bureaucratic Organization
50
ROBERT V. PKESTHUS
Bureaucracy and the Lower Class
61
GIDEON
SJÖBERG,
RICHARD A. BRYMER, AND BUFORD
FAREIS
Some Sociological Observations on the Response of Israeli
Organizations to New Immigrants
73
ELIHU KATZ AND S.
N. EISENSTADT
Environment and Organization: A Perspective on the Police
89
ALBERT J. REISS, JR., AND DAVID J. BORDUA
Child Training in Entrepreneurial and Bureaucratic Families
108
DANIEL R. MILLER AND GUY E. SWANSON
Behavioral Study of Obedience
122
STANLEY MILGRAM
Bureaucratic Man: A Portrait and an Interpretation
136
MELVIN L. KOHN
Contents
PART II
The Influence of the Organization:
Goals, Roles, and Structures
Editors Introduction i59
9
Petitions and Persuasive Appeals: A Study of Official-
Client Relations
174
ELIHU KATZ AND BRENDA DANET
10
Organizations and Output Transactions 191
JAMES D. THOMPSON
11
Organizational Goals and Inmate Organization
212
BERNARD B. BERK
12
Orientation toward Clients in a Public Welfare Agency
229
PETER M.
BLAU
13
Social Security and Its Rehtions with Beneficiaries:
The Problem of Bureaucracy in Social Administration
245
ANTOINETTE CATRICE-LOREY
14
When Workers and Customers Meet
257
WILLIAM FOOTE WHYTE
PART III
Situational Influences:
The Physical and Social Setting
Editors Introduction
275
15
Pressures and Defenses in Bureaucratic Roles
288
RIVKA BAB-YOSEF AND E. O.
SCHILD
16
Power-Orientations in the Mental Hospital
300
MORRIS
ROSENBERG AND LEONARD I.
PEARLIN
17
The Underlife of a Public Institution
317
ERVING GOFFMAN
18
Giving the Underdog a Break : Latent Particularism
among Customs Officials
329
BRENDA DANET
Contents
19 Trust
and the
Cab Driver
338
JAMES M. HENSLIN
20
Variations in Patients
Compliance with Doctors Advice:
An Empirical Analysis of Patterns of Communication
357
MILTON S. DAVIS
21
Pygmalion in the Classroom
375
ROBERT
ROSENTHAL
AND LENORE
JACOBSON
PART IV
Making Organizations Work for People:
Strategies for Innovation and Change
Editors Introduction
391
22
Confining Public Administration without Crippling It
404
WALTER GELLHORN
23
What Can Be Done: A Neighborhood Lawyer s Credo
438
ARTHUR R. MATTHEWS, JR., AND JONATHAN A. WEISS
24
The British Citizens Advice Bureaus: An Overview
450
ALFRED J.
KAHN,
LAWRENCE GROSSMAN, JEAN BANDLER,
FELICIA CLARK, FLORENCE GALKIN, AND KENT GREENWALT
25
Consumer Rights
468
PHILIP G.
SCHRÄG
26
Home Moving
479
ROBERT FELLMETH
Bibliography
499
Name Index
5*5
Subject Index
521
|
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| id | DE-604.BV005089910 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T16:22:30Z |
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| isbn | 0465007732 |
| language | English |
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| physical | IX, 534 S. |
| psigel | TUB-nveb |
| publishDate | 1973 |
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| spelling | Bureaucracy and the public a reader in official-client relations ed. by Elihu Katz & Brenda Danet New York Basic Books 1973 IX, 534 S. txt rdacontent n rdamedia nc rdacarrier Bureaucratie Bureaucratie gtt Changement organisationnel Dienstverlening gtt Organisatie gtt Participación política - Discursos, ensayos, conferencias Participation politique Bureaucracy Organizational change Political participation Organisation (DE-588)4043774-7 gnd rswk-swf Bürokratie (DE-588)4008822-4 gnd rswk-swf Öffentlichkeit (DE-588)4043183-6 gnd rswk-swf Soziologie (DE-588)4077624-4 gnd rswk-swf Bürokratie (DE-588)4008822-4 s Soziologie (DE-588)4077624-4 s DE-604 Organisation (DE-588)4043774-7 s Öffentlichkeit (DE-588)4043183-6 s 1\p DE-604 Katz, Elihu 1926-2021 Sonstige (DE-588)118972855 oth Danet, Brenda Sonstige oth Digitalisierung UB Bamberg application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=003120635&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Bureaucracy and the public a reader in official-client relations Bureaucratie Bureaucratie gtt Changement organisationnel Dienstverlening gtt Organisatie gtt Participación política - Discursos, ensayos, conferencias Participation politique Bureaucracy Organizational change Political participation Organisation (DE-588)4043774-7 gnd Bürokratie (DE-588)4008822-4 gnd Öffentlichkeit (DE-588)4043183-6 gnd Soziologie (DE-588)4077624-4 gnd |
| subject_GND | (DE-588)4043774-7 (DE-588)4008822-4 (DE-588)4043183-6 (DE-588)4077624-4 |
| title | Bureaucracy and the public a reader in official-client relations |
| title_auth | Bureaucracy and the public a reader in official-client relations |
| title_exact_search | Bureaucracy and the public a reader in official-client relations |
| title_full | Bureaucracy and the public a reader in official-client relations ed. by Elihu Katz & Brenda Danet |
| title_fullStr | Bureaucracy and the public a reader in official-client relations ed. by Elihu Katz & Brenda Danet |
| title_full_unstemmed | Bureaucracy and the public a reader in official-client relations ed. by Elihu Katz & Brenda Danet |
| title_short | Bureaucracy and the public |
| title_sort | bureaucracy and the public a reader in official client relations |
| title_sub | a reader in official-client relations |
| topic | Bureaucratie Bureaucratie gtt Changement organisationnel Dienstverlening gtt Organisatie gtt Participación política - Discursos, ensayos, conferencias Participation politique Bureaucracy Organizational change Political participation Organisation (DE-588)4043774-7 gnd Bürokratie (DE-588)4008822-4 gnd Öffentlichkeit (DE-588)4043183-6 gnd Soziologie (DE-588)4077624-4 gnd |
| topic_facet | Bureaucratie Changement organisationnel Dienstverlening Organisatie Participación política - Discursos, ensayos, conferencias Participation politique Bureaucracy Organizational change Political participation Organisation Bürokratie Öffentlichkeit Soziologie |
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