The service edge: 101 companies that profit from customer care
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York, NY u.a.
Plume
1990
|
| Edition: | 1. Plume print. |
| Series: | A Plume book
|
| Subjects: | |
| Physical Description: | XVIII, 584 S. |
| ISBN: | 0453006477 0452264936 |
Staff View
MARC
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Record in the Search Index
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| any_adam_object | |
| author | Zemke, Ron Schaaf, Dick |
| author_facet | Zemke, Ron Schaaf, Dick |
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| author_sort | Zemke, Ron |
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| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.5 |
| callnumber-search | HF5415.5 |
| callnumber-sort | HF 45415.5 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 620 |
| ctrlnum | (OCoLC)22904606 (DE-599)BVBBV004686859 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 1. Plume print. |
| format | Book |
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| id | DE-604.BV004686859 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T16:16:06Z |
| institution | BVB |
| isbn | 0453006477 0452264936 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-002878644 |
| oclc_num | 22904606 |
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| physical | XVIII, 584 S. |
| publishDate | 1990 |
| publishDateSearch | 1990 |
| publishDateSort | 1990 |
| publisher | Plume |
| record_format | marc |
| series2 | A Plume book |
| spelling | Zemke, Ron Verfasser aut The service edge 101 companies that profit from customer care by Ron Zemke with Dick Schaaf 1. Plume print. New York, NY u.a. Plume 1990 XVIII, 584 S. txt rdacontent n rdamedia nc rdacarrier A Plume book Customer services United States Service industries United States Management Kundendienst (DE-588)4135134-4 gnd rswk-swf Dienstleistungssektor (DE-588)4012183-5 gnd rswk-swf USA USA (DE-588)4078704-7 gnd rswk-swf (DE-588)4522595-3 Fallstudiensammlung gnd-content USA (DE-588)4078704-7 g Dienstleistungssektor (DE-588)4012183-5 s Kundendienst (DE-588)4135134-4 s DE-604 Schaaf, Dick Verfasser aut |
| spellingShingle | Zemke, Ron Schaaf, Dick The service edge 101 companies that profit from customer care Customer services United States Service industries United States Management Kundendienst (DE-588)4135134-4 gnd Dienstleistungssektor (DE-588)4012183-5 gnd |
| subject_GND | (DE-588)4135134-4 (DE-588)4012183-5 (DE-588)4078704-7 (DE-588)4522595-3 |
| title | The service edge 101 companies that profit from customer care |
| title_auth | The service edge 101 companies that profit from customer care |
| title_exact_search | The service edge 101 companies that profit from customer care |
| title_full | The service edge 101 companies that profit from customer care by Ron Zemke with Dick Schaaf |
| title_fullStr | The service edge 101 companies that profit from customer care by Ron Zemke with Dick Schaaf |
| title_full_unstemmed | The service edge 101 companies that profit from customer care by Ron Zemke with Dick Schaaf |
| title_short | The service edge |
| title_sort | the service edge 101 companies that profit from customer care |
| title_sub | 101 companies that profit from customer care |
| topic | Customer services United States Service industries United States Management Kundendienst (DE-588)4135134-4 gnd Dienstleistungssektor (DE-588)4012183-5 gnd |
| topic_facet | Customer services United States Service industries United States Management Kundendienst Dienstleistungssektor USA Fallstudiensammlung |
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