Police as problem solvers:
Problem-oriented policing is examined from the perspective of the daily work of police officers, with emphasis on the results of a problem-oriented experiment in Oakland, Calif. and on the applicability of this and related approaches to drug-related crime. The analysis focuses on the evolution of th...
Gespeichert in:
Hauptverfasser: | , |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
New York u.a.
Plenum Press
1991
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Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis |
Zusammenfassung: | Problem-oriented policing is examined from the perspective of the daily work of police officers, with emphasis on the results of a problem-oriented experiment in Oakland, Calif. and on the applicability of this and related approaches to drug-related crime. The analysis focuses on the evolution of the problem-oriented approach, the role of the problem-oriented police officer, and experiments with the approach in several jurisdictions. It also examines problem-oriented policing as an example of work reform and shows how this approach is congruent with what industrial psychologists know about work motivation and how to raise it. Issues related to organizational change and resistance to change when innovations are introduced are also examined. The Oakland experiment is detailed in terms of its planning, the establishment of the peer review panel, and the development of family crisis teams and family crisis management. Concluding chapters focus on current trends, including community-oriented policing and combinations of policing concepts and their applicability to drug crime and the problems associated with it. |
Beschreibung: | XV, 303 S. graph. Darst. |
ISBN: | 0306438453 |
Internformat
MARC
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520 | 3 | |a Problem-oriented policing is examined from the perspective of the daily work of police officers, with emphasis on the results of a problem-oriented experiment in Oakland, Calif. and on the applicability of this and related approaches to drug-related crime. The analysis focuses on the evolution of the problem-oriented approach, the role of the problem-oriented police officer, and experiments with the approach in several jurisdictions. It also examines problem-oriented policing as an example of work reform and shows how this approach is congruent with what industrial psychologists know about work motivation and how to raise it. Issues related to organizational change and resistance to change when innovations are introduced are also examined. The Oakland experiment is detailed in terms of its planning, the establishment of the peer review panel, and the development of family crisis teams and family crisis management. Concluding chapters focus on current trends, including community-oriented policing and combinations of policing concepts and their applicability to drug crime and the problems associated with it. | |
650 | 7 | |a Hervormingen |2 gtt | |
650 | 7 | |a Organisatie |2 gtt | |
650 | 4 | |a Police | |
650 | 4 | |a Police - Travail social | |
650 | 4 | |a Police - États-Unis | |
650 | 7 | |a Politie |2 gtt | |
650 | 4 | |a Résolution de problème | |
650 | 7 | |a Sociale aspecten |2 gtt | |
650 | 4 | |a Gesellschaft | |
650 | 4 | |a Police | |
650 | 4 | |a Police social work | |
650 | 4 | |a Police |z United States | |
650 | 4 | |a Problem solving | |
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650 | 0 | 7 | |a Sozialarbeit |0 (DE-588)4055676-1 |2 gnd |9 rswk-swf |
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999 | |a oai:aleph.bib-bvb.de:BVB01-002831876 |
Datensatz im Suchindex
_version_ | 1804118729248735232 |
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adam_text | Contents
1 The Advent of Problem Oriented Policing 1
The End Product of Policing 3
Problems as Behavior Patterns 4
Evolution of the Problem Oriented Approach 6
Timeliness of the Problem Oriented Model 8
Old Wine with New Label? 10
From Native Wisdom to Problem Solving 16
A Hypothetical Example 20
Building on a Foundation 23
2 Police Officers as Applied Social Scientists 27
The Newport News Experiment 31
The Battle of New Briarfield 34
Expanding the Process 36
Applied Social Research 38
Science and Experience 41
Finding Researchable Problems 43
3 Participation and Work Enrichment 45
The Human Relations School 46
Climbing Maslow s Hierarchy 49
Enriching Jobs 52
The Work Reform Movement 54
Who Does the Thinking and Planning? 56
xii Contents
The Police Officer as a Problem Solver 59
The Officer as Intrapreneur 62
4 Problems of Planned Change 65
Problems and Obstacles 65
Sources of Resistance 66
Force Field Analysis as a Requisite for Change 68
Garnering Community Support 68
Harnessing Human Resources 69
Supportive Concepts 71
Evolving a Paradigm 72
Strategies 72
Toward an Epidemiological Science of Problem
Oriented Policing 74
5 The Oakland Project 77
The Oakland Police Department 78
From Research to Reform 81
Inception of the Program 83
M
m 6 Defining a Problem: First Generation Change Agents 87
I Evolving a Joint Frame of Reference 90
Facing Larger Implications 91
The Inadequacies of the Academic Approach 94
Prelude to Action 95
The Travails of Planning 97
The Fruits of Labor 98
Review of Aims 100
Two Steps Forward 101
A Happening 101
A Rebirth of Anxiety 104
An Identity Crisis 105
Task Force Activity 106
Diminishing Returns 109
The Feel of Success 110
The Group Has a Guest Ill
An Unsuccessful Exercise 112
Intensive Work 113
Contents xm
Stage Fright 114
A Full Measure of Success 116
A Profile of Morale 118
7 Addressing the Problem: Inventing the Peer Review Panel .... 121
The Interview Experience 121
Foundation Building 128
Germination 130
A Side Trip 133
Defining the Mission 134
Constructive Conflict 139
Tooling Up 141
The Opening Night 143
The Man Who Came to Dinner 147
A Command Appearance 152
A Study in Complexity 153
Back to the Drawing Board 157
Running Out of Steam 158
Accomplishment 159
An Interlude of Alienation 162
The Interviewer as Theorist 163
An Activity Profile 168
A General Comment 168
A Concluding Note 170
8 Addressing the Problem: Designing Family Crisis Teams 171
Preliminary Explorations 173
Tooling Up 174
Shaping a Group Mission 175
A Data Processing Session 180
Foundation Building 182
Forging Links with Other Agencies 182
Loveless Labor 183
Fertilization and Cross Fertilization 184
A Spontaneous Review Panel 186
Process and Product 187
A Tortuous Interlude: Part I 188
A Tortuous Interlude: Part II 190
The End of the Tunnel 191
xjv Contents
A Loose End 192
Final Comment 193
9 Implementing a Solution: Family Crisis Management 195
Caveats and Rejoinders 196
Group Problem Solving 198
Peacekeepers as a Happy Breed 201
Consumer Reaction 206
The Referral Agencies: A View from the Bridge 207
The Police as Referral Agency 210
10 Implementing a Solution: The Peer Review Panel 213
The Walls of Jericho 214
Kill and Overkill 215
The New Man 216
The Change Sequence: A Retrospective View 217
From Changee to Changer 221
The Importance of Being Perfect 221
The Belated Rehabilitation of Officer White 228
More Convincing Documentation 231
The Incidence of Conflicts 232
Injuries to Officers and Citizens 233
Complaints against the Police 235
The Initiation of Interaction 235
The Type of Arrest 236
Individual Productivity and Violence 240
The Peer Review Panel 242
What Could We Conclude? 244
But Was It Problem Oriented Policing? 245
11 Community Problem Oriented Policing 247
Being One s Own Police Chief 250
Autonomy in Problem Oriented Policing 252
Autonomy and Morale 253
But What of Quality Control? 255
Composite Strategies 256
How Does It Work? 258
Contents
Studying Problems 259
Linking Backyards 263
12 A Problem Oriented War on Drugs 267
Toward a Problem Oriented Process 267
Levels of Causation and Intervention 269
Barriers to Cumulating Knowledge 271
A War on What? 272
Formal Problem Oriented Interventions 275
Sequencing 278
Choice of Problem Oriented Interventions 279
Choice of Targets 281
The Political Context of Problem Oriented Drug Policing... 283
Postscript 287
Appendix 289
References 293
Author Index 299
Subject Index 302
|
any_adam_object | 1 |
author | Toch, Hans Grant, James D. |
author_GND | (DE-588)117404373 |
author_facet | Toch, Hans Grant, James D. |
author_role | aut aut |
author_sort | Toch, Hans |
author_variant | h t ht j d g jd jdg |
building | Verbundindex |
bvnumber | BV004609686 |
callnumber-first | H - Social Science |
callnumber-label | HV7921 |
callnumber-raw | HV7921 |
callnumber-search | HV7921 |
callnumber-sort | HV 47921 |
callnumber-subject | HV - Social Pathology, Criminology |
ctrlnum | (OCoLC)23355956 (DE-599)BVBBV004609686 |
dewey-full | 362 |
dewey-hundreds | 300 - Social sciences |
dewey-ones | 362 - Social problems and services to groups |
dewey-raw | 362 |
dewey-search | 362 |
dewey-sort | 3362 |
dewey-tens | 360 - Social problems and services; associations |
discipline | Soziologie |
format | Book |
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geographic | USA |
geographic_facet | USA |
id | DE-604.BV004609686 |
illustrated | Illustrated |
indexdate | 2024-07-09T16:14:55Z |
institution | BVB |
isbn | 0306438453 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-002831876 |
oclc_num | 23355956 |
open_access_boolean | |
owner | DE-12 DE-29 |
owner_facet | DE-12 DE-29 |
physical | XV, 303 S. graph. Darst. |
publishDate | 1991 |
publishDateSearch | 1991 |
publishDateSort | 1991 |
publisher | Plenum Press |
record_format | marc |
spelling | Toch, Hans Verfasser (DE-588)117404373 aut Police as problem solvers Hans Toch and J. Douglas Grant New York u.a. Plenum Press 1991 XV, 303 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Problem-oriented policing is examined from the perspective of the daily work of police officers, with emphasis on the results of a problem-oriented experiment in Oakland, Calif. and on the applicability of this and related approaches to drug-related crime. The analysis focuses on the evolution of the problem-oriented approach, the role of the problem-oriented police officer, and experiments with the approach in several jurisdictions. It also examines problem-oriented policing as an example of work reform and shows how this approach is congruent with what industrial psychologists know about work motivation and how to raise it. Issues related to organizational change and resistance to change when innovations are introduced are also examined. The Oakland experiment is detailed in terms of its planning, the establishment of the peer review panel, and the development of family crisis teams and family crisis management. Concluding chapters focus on current trends, including community-oriented policing and combinations of policing concepts and their applicability to drug crime and the problems associated with it. Hervormingen gtt Organisatie gtt Police Police - Travail social Police - États-Unis Politie gtt Résolution de problème Sociale aspecten gtt Gesellschaft Police social work Police United States Problem solving Polizei (DE-588)4046595-0 gnd rswk-swf Sozialarbeit (DE-588)4055676-1 gnd rswk-swf USA Polizei (DE-588)4046595-0 s Sozialarbeit (DE-588)4055676-1 s DE-604 Grant, James D. Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=002831876&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Toch, Hans Grant, James D. Police as problem solvers Hervormingen gtt Organisatie gtt Police Police - Travail social Police - États-Unis Politie gtt Résolution de problème Sociale aspecten gtt Gesellschaft Police social work Police United States Problem solving Polizei (DE-588)4046595-0 gnd Sozialarbeit (DE-588)4055676-1 gnd |
subject_GND | (DE-588)4046595-0 (DE-588)4055676-1 |
title | Police as problem solvers |
title_auth | Police as problem solvers |
title_exact_search | Police as problem solvers |
title_full | Police as problem solvers Hans Toch and J. Douglas Grant |
title_fullStr | Police as problem solvers Hans Toch and J. Douglas Grant |
title_full_unstemmed | Police as problem solvers Hans Toch and J. Douglas Grant |
title_short | Police as problem solvers |
title_sort | police as problem solvers |
topic | Hervormingen gtt Organisatie gtt Police Police - Travail social Police - États-Unis Politie gtt Résolution de problème Sociale aspecten gtt Gesellschaft Police social work Police United States Problem solving Polizei (DE-588)4046595-0 gnd Sozialarbeit (DE-588)4055676-1 gnd |
topic_facet | Hervormingen Organisatie Police Police - Travail social Police - États-Unis Politie Résolution de problème Sociale aspecten Gesellschaft Police social work Police United States Problem solving Polizei Sozialarbeit USA |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=002831876&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT tochhans policeasproblemsolvers AT grantjamesd policeasproblemsolvers |