High performance in the 90s: leading the strategic and cultural revolution in banking
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Homewood, Ill.
Business One Irwin
1991
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XVII, 311 S. |
| ISBN: | 1556234252 |
Internformat
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV004608581 | ||
| 003 | DE-604 | ||
| 005 | 00000000000000.0 | ||
| 007 | t | ||
| 008 | 911113s1991 |||| 00||| eng d | ||
| 020 | |a 1556234252 |9 1-55623-425-2 | ||
| 035 | |a (OCoLC)21974577 | ||
| 035 | |a (DE-599)BVBBV004608581 | ||
| 040 | |a DE-604 |b ger |e rakddb | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-384 |a DE-188 | ||
| 050 | 0 | |a HG1615 | |
| 082 | 0 | |a 332.1/068/4 |2 20 | |
| 084 | |a QK 300 |0 (DE-625)141640: |2 rvk | ||
| 100 | 1 | |a Bettinger, Cass |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a High performance in the 90s |b leading the strategic and cultural revolution in banking |c Cass Bettinger |
| 264 | 1 | |a Homewood, Ill. |b Business One Irwin |c 1991 | |
| 300 | |a XVII, 311 S. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Bank | |
| 650 | 4 | |a Bank management | |
| 650 | 4 | |a Banks and banking |x Personnel management | |
| 650 | 4 | |a Banks and banking |x Planning | |
| 650 | 4 | |a Banks and banking |x Public relations | |
| 650 | 4 | |a Corporate culture | |
| 650 | 0 | 7 | |a Strategisches Management |0 (DE-588)4124261-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Bank |0 (DE-588)4004436-1 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Unternehmenskultur |0 (DE-588)4131484-0 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Bank |0 (DE-588)4004436-1 |D s |
| 689 | 0 | 1 | |a Unternehmenskultur |0 (DE-588)4131484-0 |D s |
| 689 | 0 | 2 | |a Strategisches Management |0 (DE-588)4124261-0 |D s |
| 689 | 0 | |5 DE-604 | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=002831138&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-002831138 | ||
Datensatz im Suchindex
| _version_ | 1804118728534654979 |
|---|---|
| adam_text | CONTENTS
Epigraph xvii
SECTION I
INTRODUCTION:
INVENTING THE FUTURE
The Key Questions Affecting Bank Survival in the 1990s 2
Focus and Scope of Chapters 1 6 2
Sources of High Performance Strategy 4
1 THE FORCES OF CHANGE 6
Changing Paradigms and Paradigm Paralysis 6
Technological Discontinuity 9
The S L Industry: A Case in Point 11
Industry Viability and Shareholder Value 16
Banking and the Forces of Change 17
Porter s Model of Industry Attractiveness 20
2 MASTERING THE PROCESS OF STRATEGIC CHANGE 24
Challenging the Traditional Paradigm 24
The Importance of Honest and Open Communication 26
The Six Key Steps in Mastering the Change Process 27
A New State of Mind 28
Enlightened Leadership and the Strategic Vision 34
Defining what Businessfes) the Organization Is In 35
Upgrading from Strategic Planning to Strategic
Management and Planning 46
Strategic Focus 49
A Strategically Supportive Culture 63
xiii
SECTION TWO
REALIZING THE STRATEGIC VISION
3 FINANCIAL PERFORMANCE AND SHAREHOLDER VALUE
OPTIMIZATION 69
Creating Shareholder Value 69
Generic Growth and Profitability Strategies 70
The Growth Component: Internal and External Growth Strategies 71
The Earnings Component: Economic Value, Cash Flow, and
Earnings 74
The Profitability Dynamics of Return on Equity 78
The Profitability Dynamics of ROE 83
The Profitability Dynamics of Return on Assets 85
The Profitability Dynamics of Interest Income 90
The Profitability Dynamics of Interest Expense 98
The Profitability Dynamics of Noninterest Income 101
The Profitability of Overhead (Noninterest) Expense 105
The Profitability Dynamics of Asset Quality 119
The Sixth Dynamic Variable ofROA: Taxes 124
4 HIGH PERFORMANCE LEADERSHIP AND CULTURE 127
What Is Corporate Culture? 128
Leadership and Cultural Change 130
Employee Reaction to Cultural Change Initiatives 131
The Cultural Change Process 133
Changing the Corporate Culture: Step 1, Comprehensive
Analysis of the Existing Culture 136
Changing the Corporate Culture: Step 2, Definition of the
Characteristics of the Desired Culture 174
Changing the Corporate Culture: Step 3, Prioritization of the
Specific Areas Requiring Cultural Change 177
Changing the Corporate Culture: Step 4, Ongoing
Management of the Cultural Change Process 177
Corporate Culture and Human Resource Management and
Development 182
Key Issues in HRMD 183
Corporate Culture and Employee Motivation 189
5 MARKET POSITIONING STRATEGY: CREATING
COMPETITIVE ADVANTAGE 193
What Is Marketing? 194
Developing the Marketing Plan 194
Marketing and the Bottom Line 196
Marketing Focus: Segmentation 197
Market Research: Needs Analysis 208
Creating a Differentiated Benefits Package 213
Promotion and Delivery 229
Creating, Implementing, and Managing a Sales Culture 238
6 A MODEL FOR CREATING AND SUSTAINING HIGH
PERFORMANCE 246
Enlightened Leadership and the Strategic Vision 248
Strategic Management and Planning 251
Opportunity Identification and Prioritization 254
Developing the Strategic Plan 263
Implementation and Execution 263
Management and Strategic Refocus 264
Quality of Leadership, Management, and Supervision 265
Strategic Focus and Accountability 271
The Individual Employee: The Keys to Superior Individual
Performance 272
Teamwork: Quality of Implementation 277
Quality and Strategic Value of Individual and Organizational
Performance 278
Consequences and Reinforcement 278
Endnotes 295
Index 305
|
| any_adam_object | 1 |
| author | Bettinger, Cass |
| author_facet | Bettinger, Cass |
| author_role | aut |
| author_sort | Bettinger, Cass |
| author_variant | c b cb |
| building | Verbundindex |
| bvnumber | BV004608581 |
| callnumber-first | H - Social Science |
| callnumber-label | HG1615 |
| callnumber-raw | HG1615 |
| callnumber-search | HG1615 |
| callnumber-sort | HG 41615 |
| callnumber-subject | HG - Finance |
| classification_rvk | QK 300 |
| ctrlnum | (OCoLC)21974577 (DE-599)BVBBV004608581 |
| dewey-full | 332.1/068/4 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 332 - Financial economics |
| dewey-raw | 332.1/068/4 |
| dewey-search | 332.1/068/4 |
| dewey-sort | 3332.1 268 14 |
| dewey-tens | 330 - Economics |
| discipline | Wirtschaftswissenschaften |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01730nam a2200457 c 4500</leader><controlfield tag="001">BV004608581</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">911113s1991 |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1556234252</subfield><subfield code="9">1-55623-425-2</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)21974577</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV004608581</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakddb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-384</subfield><subfield code="a">DE-188</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HG1615</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">332.1/068/4</subfield><subfield code="2">20</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QK 300</subfield><subfield code="0">(DE-625)141640:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Bettinger, Cass</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">High performance in the 90s</subfield><subfield code="b">leading the strategic and cultural revolution in banking</subfield><subfield code="c">Cass Bettinger</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Homewood, Ill.</subfield><subfield code="b">Business One Irwin</subfield><subfield code="c">1991</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XVII, 311 S.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Bank</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Bank management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Banks and banking</subfield><subfield code="x">Personnel management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Banks and banking</subfield><subfield code="x">Planning</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Banks and banking</subfield><subfield code="x">Public relations</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Corporate culture</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Strategisches Management</subfield><subfield code="0">(DE-588)4124261-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Bank</subfield><subfield code="0">(DE-588)4004436-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Unternehmenskultur</subfield><subfield code="0">(DE-588)4131484-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Bank</subfield><subfield code="0">(DE-588)4004436-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Unternehmenskultur</subfield><subfield code="0">(DE-588)4131484-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Strategisches Management</subfield><subfield code="0">(DE-588)4124261-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">HBZ Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=002831138&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-002831138</subfield></datafield></record></collection> |
| id | DE-604.BV004608581 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T16:14:54Z |
| institution | BVB |
| isbn | 1556234252 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-002831138 |
| oclc_num | 21974577 |
| open_access_boolean | |
| owner | DE-384 DE-188 |
| owner_facet | DE-384 DE-188 |
| physical | XVII, 311 S. |
| publishDate | 1991 |
| publishDateSearch | 1991 |
| publishDateSort | 1991 |
| publisher | Business One Irwin |
| record_format | marc |
| spelling | Bettinger, Cass Verfasser aut High performance in the 90s leading the strategic and cultural revolution in banking Cass Bettinger Homewood, Ill. Business One Irwin 1991 XVII, 311 S. txt rdacontent n rdamedia nc rdacarrier Bank Bank management Banks and banking Personnel management Banks and banking Planning Banks and banking Public relations Corporate culture Strategisches Management (DE-588)4124261-0 gnd rswk-swf Bank (DE-588)4004436-1 gnd rswk-swf Unternehmenskultur (DE-588)4131484-0 gnd rswk-swf Bank (DE-588)4004436-1 s Unternehmenskultur (DE-588)4131484-0 s Strategisches Management (DE-588)4124261-0 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=002831138&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Bettinger, Cass High performance in the 90s leading the strategic and cultural revolution in banking Bank Bank management Banks and banking Personnel management Banks and banking Planning Banks and banking Public relations Corporate culture Strategisches Management (DE-588)4124261-0 gnd Bank (DE-588)4004436-1 gnd Unternehmenskultur (DE-588)4131484-0 gnd |
| subject_GND | (DE-588)4124261-0 (DE-588)4004436-1 (DE-588)4131484-0 |
| title | High performance in the 90s leading the strategic and cultural revolution in banking |
| title_auth | High performance in the 90s leading the strategic and cultural revolution in banking |
| title_exact_search | High performance in the 90s leading the strategic and cultural revolution in banking |
| title_full | High performance in the 90s leading the strategic and cultural revolution in banking Cass Bettinger |
| title_fullStr | High performance in the 90s leading the strategic and cultural revolution in banking Cass Bettinger |
| title_full_unstemmed | High performance in the 90s leading the strategic and cultural revolution in banking Cass Bettinger |
| title_short | High performance in the 90s |
| title_sort | high performance in the 90s leading the strategic and cultural revolution in banking |
| title_sub | leading the strategic and cultural revolution in banking |
| topic | Bank Bank management Banks and banking Personnel management Banks and banking Planning Banks and banking Public relations Corporate culture Strategisches Management (DE-588)4124261-0 gnd Bank (DE-588)4004436-1 gnd Unternehmenskultur (DE-588)4131484-0 gnd |
| topic_facet | Bank Bank management Banks and banking Personnel management Banks and banking Planning Banks and banking Public relations Corporate culture Strategisches Management Unternehmenskultur |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=002831138&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT bettingercass highperformanceinthe90sleadingthestrategicandculturalrevolutioninbanking |