Are they being served?: quality consciousness in service industries
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
Oxford
Allan
1986
|
| Ausgabe: | 1. publ. |
| Schlagworte: | |
| Beschreibung: | 305 S. graph. Darst. |
| ISBN: | 086003545X 0860036472 |
Internformat
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV003707012 | ||
| 003 | DE-604 | ||
| 005 | 00000000000000.0 | ||
| 007 | t | ||
| 008 | 900725s1986 d||| |||| 00||| eng d | ||
| 020 | |a 086003545X |9 0-86003-545-X | ||
| 020 | |a 0860036472 |9 0-86003-647-2 | ||
| 035 | |a (OCoLC)16830509 | ||
| 035 | |a (DE-599)BVBBV003707012 | ||
| 040 | |a DE-604 |b ger |e rakddb | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-384 |a DE-945 |a DE-188 | ||
| 050 | 0 | |a HF5415.5 | |
| 082 | 0 | |a 658.8/12 |2 19 | |
| 082 | 0 | |a 658.8/2 |2 19 | |
| 084 | |a QR 560 |0 (DE-625)142061: |2 rvk | ||
| 245 | 1 | 0 | |a Are they being served? |b quality consciousness in service industries |c ed. by Brian Moores |
| 250 | |a 1. publ. | ||
| 264 | 1 | |a Oxford |b Allan |c 1986 | |
| 300 | |a 305 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Customer Service - Great Britain Management | |
| 650 | 4 | |a Customer services |z Great Britain |x Management | |
| 650 | 0 | 7 | |a Dienstleistungssektor |0 (DE-588)4012183-5 |2 gnd |9 rswk-swf |
| 651 | 4 | |a Großbritannien | |
| 651 | 7 | |a Großbritannien |0 (DE-588)4022153-2 |2 gnd |9 rswk-swf | |
| 655 | 7 | |0 (DE-588)4143413-4 |a Aufsatzsammlung |2 gnd-content | |
| 689 | 0 | 0 | |a Großbritannien |0 (DE-588)4022153-2 |D g |
| 689 | 0 | 1 | |a Dienstleistungssektor |0 (DE-588)4012183-5 |D s |
| 689 | 0 | |5 DE-604 | |
| 700 | 1 | |a Moores, Brian |e Sonstige |4 oth | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-002359818 | ||
Datensatz im Suchindex
| _version_ | 1804118052358324224 |
|---|---|
| any_adam_object | |
| building | Verbundindex |
| bvnumber | BV003707012 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.5 |
| callnumber-search | HF5415.5 |
| callnumber-sort | HF 45415.5 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QR 560 |
| ctrlnum | (OCoLC)16830509 (DE-599)BVBBV003707012 |
| dewey-full | 658.8/12 658.8/2 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 658.8/2 |
| dewey-search | 658.8/12 658.8/2 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 1. publ. |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01427nam a2200433 c 4500</leader><controlfield tag="001">BV003707012</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">900725s1986 d||| |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">086003545X</subfield><subfield code="9">0-86003-545-X</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0860036472</subfield><subfield code="9">0-86003-647-2</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)16830509</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV003707012</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakddb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-384</subfield><subfield code="a">DE-945</subfield><subfield code="a">DE-188</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HF5415.5</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.8/12</subfield><subfield code="2">19</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.8/2</subfield><subfield code="2">19</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QR 560</subfield><subfield code="0">(DE-625)142061:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Are they being served?</subfield><subfield code="b">quality consciousness in service industries</subfield><subfield code="c">ed. by Brian Moores</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">1. publ.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Oxford</subfield><subfield code="b">Allan</subfield><subfield code="c">1986</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">305 S.</subfield><subfield code="b">graph. Darst.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer Service - Great Britain Management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer services</subfield><subfield code="z">Great Britain</subfield><subfield code="x">Management</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Dienstleistungssektor</subfield><subfield code="0">(DE-588)4012183-5</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="651" ind1=" " ind2="4"><subfield code="a">Großbritannien</subfield></datafield><datafield tag="651" ind1=" " ind2="7"><subfield code="a">Großbritannien</subfield><subfield code="0">(DE-588)4022153-2</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="655" ind1=" " ind2="7"><subfield code="0">(DE-588)4143413-4</subfield><subfield code="a">Aufsatzsammlung</subfield><subfield code="2">gnd-content</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Großbritannien</subfield><subfield code="0">(DE-588)4022153-2</subfield><subfield code="D">g</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Dienstleistungssektor</subfield><subfield code="0">(DE-588)4012183-5</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Moores, Brian</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-002359818</subfield></datafield></record></collection> |
| genre | (DE-588)4143413-4 Aufsatzsammlung gnd-content |
| genre_facet | Aufsatzsammlung |
| geographic | Großbritannien Großbritannien (DE-588)4022153-2 gnd |
| geographic_facet | Großbritannien |
| id | DE-604.BV003707012 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T16:04:10Z |
| institution | BVB |
| isbn | 086003545X 0860036472 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-002359818 |
| oclc_num | 16830509 |
| open_access_boolean | |
| owner | DE-384 DE-945 DE-188 |
| owner_facet | DE-384 DE-945 DE-188 |
| physical | 305 S. graph. Darst. |
| publishDate | 1986 |
| publishDateSearch | 1986 |
| publishDateSort | 1986 |
| publisher | Allan |
| record_format | marc |
| spelling | Are they being served? quality consciousness in service industries ed. by Brian Moores 1. publ. Oxford Allan 1986 305 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Customer Service - Great Britain Management Customer services Great Britain Management Dienstleistungssektor (DE-588)4012183-5 gnd rswk-swf Großbritannien Großbritannien (DE-588)4022153-2 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Großbritannien (DE-588)4022153-2 g Dienstleistungssektor (DE-588)4012183-5 s DE-604 Moores, Brian Sonstige oth |
| spellingShingle | Are they being served? quality consciousness in service industries Customer Service - Great Britain Management Customer services Great Britain Management Dienstleistungssektor (DE-588)4012183-5 gnd |
| subject_GND | (DE-588)4012183-5 (DE-588)4022153-2 (DE-588)4143413-4 |
| title | Are they being served? quality consciousness in service industries |
| title_auth | Are they being served? quality consciousness in service industries |
| title_exact_search | Are they being served? quality consciousness in service industries |
| title_full | Are they being served? quality consciousness in service industries ed. by Brian Moores |
| title_fullStr | Are they being served? quality consciousness in service industries ed. by Brian Moores |
| title_full_unstemmed | Are they being served? quality consciousness in service industries ed. by Brian Moores |
| title_short | Are they being served? |
| title_sort | are they being served quality consciousness in service industries |
| title_sub | quality consciousness in service industries |
| topic | Customer Service - Great Britain Management Customer services Great Britain Management Dienstleistungssektor (DE-588)4012183-5 gnd |
| topic_facet | Customer Service - Great Britain Management Customer services Great Britain Management Dienstleistungssektor Großbritannien Aufsatzsammlung |
| work_keys_str_mv | AT mooresbrian aretheybeingservedqualityconsciousnessinserviceindustries |