Service intelligence and service science: evolutionary technologies and challenges

"This book presents the emerging fields of service intelligence and service science, positioning them as the most promising directions for the evolution of service computing, demonstrating the critical role such areas play in supporting service computing processes"--Provided by publisher.

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Bibliographische Detailangaben
Körperschaft: IGI Global
Weitere Verfasser: Chiu, Dickson K. W. 1966-, Hung, Patrick C. K., Leung, Ho-Fung
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2011.
Schlagworte:
Online-Zugang:http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61520-819-7
Zusammenfassung:"This book presents the emerging fields of service intelligence and service science, positioning them as the most promising directions for the evolution of service computing, demonstrating the critical role such areas play in supporting service computing processes"--Provided by publisher.
Beschreibung:electronic texts (272 p. : ill.) : digital files.
Also available in print.
Format:Mode of access: World Wide Web.
Bibliographie:Includes bibliographical references.
ISBN:9781615208203 (ebook)
Zugangseinschränkungen:Restricted to subscribers or individual electronic text purchasers.

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