Service science and logistics informatics: innovative perspectives
"This book provides both business and IT professionals a reference for practices and guidelines to service innovation in logistics and supply chain management"--Provided by publisher.
Saved in:
| Corporate Author: | |
|---|---|
| Other Authors: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Hershey, Pa. :
IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),
c2010.
|
| Subjects: | |
| Online Access: | http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61520-603-2 |
| Summary: | "This book provides both business and IT professionals a reference for practices and guidelines to service innovation in logistics and supply chain management"--Provided by publisher. |
| Physical Description: | 1 Online-Ressource (xxiii, 437 p. : ill. (some col.)) : digital files. Also available in print. |
| Format: | Mode of access: World Wide Web. |
| Bibliography: | Includes bibliographical references. |
| ISBN: | 9781615206049 (PDF) |
| Access: | Restricted to subscribers or individual electronic text purchasers. |
Staff View
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| 504 | |a Includes bibliographical references. | ||
| 505 | 0 | |a 1. Innovative strategies for logistics processes / Bikem Türkeli, Alp Ariburnu, Özalp Vayvay -- 2. Research on the innovation mechanism and model of logistics enterprise : a Chinese perspective / Zhang Mu, Li Wenli, Luo Jing, Ye Xiang, Ren Congying, Wu Chengjuan -- 3. Managing customer-centric information : the challenges of information and communication technology (ICT) deployment in service environments / Martin R. Fellenz, Mairead Brady -- 4. Impact of wireless sensor network technology on service innovation in supply chain management / Gong Li, Jing Shi -- 5. Application and design of surface acoustic wave based radio frequency identification tags / Han Tao, Shui Yongan -- 6. Information needs of logistics service providers / Ulla Tapaninen, Hennariina Pulli, Antti Posti -- 7. IT audit for information logistics / Malgorzata Pankowska -- 8. Information and communication technology in logistics as a comparative advantage / Roman Gumzej, Martin Lipičnik -- 9. How to market OR/MS decision support / Masayuki Ueda -- 10. A multicriteria tool for evaluating performance of service suppliers : the case of Met-Mex Peñoles supply chain / Albalicia Martínez Hernández, Mario Cantú Sifuentes, Miguel Gastón Cedillo Campos -- 11. Analyzing requirements and approaches for sourcing software based services / G.R. Gangadharan, Erwin Fielt -- 12. Supplier relationship management in health care / Tobias Mettler, Peter Rohner -- | |
| 505 | 0 | |a 13. Cargo service dynamics and service-oriented architecture in East Asian airports / Joyce M.W Low, Loon Ching Tang, Xue-Ming Yuan -- 14. Lifecycle management of SLAs for service enterprises / Yang Li -- 15. Cyber transportation logistics : architecting a global value-chain for services / Yupo Chan, Jaouad Boukachour, Chia-Chu Chiang, Madan Mohan Dey, Charles-Henri Fredouët, Hing-Po Lo, Farhad Moeeni, Albert K. Toh -- 16. Perceived risk management : applying the TEID model to the traveler service chain / Magali Dubosson, Emmanuel Fragnière -- 17. Prediction reliability of container terminal simulation models : a before and after study / Armando Cartenì -- 18. New profession development : the case for the business process engineer / Ying Tat Leung, Nathan S. Caswell, Manjunath Kamath -- 19. Logistics services in the 21st century : supply chain integration and service architecture / Marcus Thiell, Sergio Hernandez. | |
| 506 | 1 | |a Restricted to subscribers or individual electronic text purchasers. | |
| 520 | 3 | |a "This book provides both business and IT professionals a reference for practices and guidelines to service innovation in logistics and supply chain management"--Provided by publisher. | |
| 530 | |a Also available in print. | ||
| 538 | |a Mode of access: World Wide Web. | ||
| 588 | 0 | |a Title from ebook home page (viewed on Aug. 23, 2010). | |
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| 653 | |a Information management | ||
| 653 | |a Lifecycle management | ||
| 653 | |a Logistics enterprise models | ||
| 653 | |a Radio frequency identification (RFID) | ||
| 653 | |a Service innovation | ||
| 653 | |a Service-oriented architecture | ||
| 653 | |a Supplier relationship management | ||
| 653 | |a Transportation logistics | ||
| 653 | |a Wireless sensor network technology | ||
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| contents | 1. Innovative strategies for logistics processes / Bikem Türkeli, Alp Ariburnu, Özalp Vayvay -- 2. Research on the innovation mechanism and model of logistics enterprise : a Chinese perspective / Zhang Mu, Li Wenli, Luo Jing, Ye Xiang, Ren Congying, Wu Chengjuan -- 3. Managing customer-centric information : the challenges of information and communication technology (ICT) deployment in service environments / Martin R. Fellenz, Mairead Brady -- 4. Impact of wireless sensor network technology on service innovation in supply chain management / Gong Li, Jing Shi -- 5. Application and design of surface acoustic wave based radio frequency identification tags / Han Tao, Shui Yongan -- 6. Information needs of logistics service providers / Ulla Tapaninen, Hennariina Pulli, Antti Posti -- 7. IT audit for information logistics / Malgorzata Pankowska -- 8. Information and communication technology in logistics as a comparative advantage / Roman Gumzej, Martin Lipičnik -- 9. How to market OR/MS decision support / Masayuki Ueda -- 10. A multicriteria tool for evaluating performance of service suppliers : the case of Met-Mex Peñoles supply chain / Albalicia Martínez Hernández, Mario Cantú Sifuentes, Miguel Gastón Cedillo Campos -- 11. Analyzing requirements and approaches for sourcing software based services / G.R. Gangadharan, Erwin Fielt -- 12. Supplier relationship management in health care / Tobias Mettler, Peter Rohner -- 13. Cargo service dynamics and service-oriented architecture in East Asian airports / Joyce M.W Low, Loon Ching Tang, Xue-Ming Yuan -- 14. Lifecycle management of SLAs for service enterprises / Yang Li -- 15. Cyber transportation logistics : architecting a global value-chain for services / Yupo Chan, Jaouad Boukachour, Chia-Chu Chiang, Madan Mohan Dey, Charles-Henri Fredouët, Hing-Po Lo, Farhad Moeeni, Albert K. Toh -- 16. Perceived risk management : applying the TEID model to the traveler service chain / Magali Dubosson, Emmanuel Fragnière -- 17. Prediction reliability of container terminal simulation models : a before and after study / Armando Cartenì -- 18. New profession development : the case for the business process engineer / Ying Tat Leung, Nathan S. Caswell, Manjunath Kamath -- 19. Logistics services in the 21st century : supply chain integration and service architecture / Marcus Thiell, Sergio Hernandez. |
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| indexdate | 2025-03-18T14:30:24Z |
| institution | BVB |
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| language | English |
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| spelling | Service science and logistics informatics [electronic resource] innovative perspectives Zongwei Luo, editor. Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2010. 1 Online-Ressource (xxiii, 437 p. : ill. (some col.)) : digital files. Includes bibliographical references. 1. Innovative strategies for logistics processes / Bikem Türkeli, Alp Ariburnu, Özalp Vayvay -- 2. Research on the innovation mechanism and model of logistics enterprise : a Chinese perspective / Zhang Mu, Li Wenli, Luo Jing, Ye Xiang, Ren Congying, Wu Chengjuan -- 3. Managing customer-centric information : the challenges of information and communication technology (ICT) deployment in service environments / Martin R. Fellenz, Mairead Brady -- 4. Impact of wireless sensor network technology on service innovation in supply chain management / Gong Li, Jing Shi -- 5. Application and design of surface acoustic wave based radio frequency identification tags / Han Tao, Shui Yongan -- 6. Information needs of logistics service providers / Ulla Tapaninen, Hennariina Pulli, Antti Posti -- 7. IT audit for information logistics / Malgorzata Pankowska -- 8. Information and communication technology in logistics as a comparative advantage / Roman Gumzej, Martin Lipičnik -- 9. How to market OR/MS decision support / Masayuki Ueda -- 10. A multicriteria tool for evaluating performance of service suppliers : the case of Met-Mex Peñoles supply chain / Albalicia Martínez Hernández, Mario Cantú Sifuentes, Miguel Gastón Cedillo Campos -- 11. Analyzing requirements and approaches for sourcing software based services / G.R. Gangadharan, Erwin Fielt -- 12. Supplier relationship management in health care / Tobias Mettler, Peter Rohner -- 13. Cargo service dynamics and service-oriented architecture in East Asian airports / Joyce M.W Low, Loon Ching Tang, Xue-Ming Yuan -- 14. Lifecycle management of SLAs for service enterprises / Yang Li -- 15. Cyber transportation logistics : architecting a global value-chain for services / Yupo Chan, Jaouad Boukachour, Chia-Chu Chiang, Madan Mohan Dey, Charles-Henri Fredouët, Hing-Po Lo, Farhad Moeeni, Albert K. Toh -- 16. Perceived risk management : applying the TEID model to the traveler service chain / Magali Dubosson, Emmanuel Fragnière -- 17. Prediction reliability of container terminal simulation models : a before and after study / Armando Cartenì -- 18. New profession development : the case for the business process engineer / Ying Tat Leung, Nathan S. Caswell, Manjunath Kamath -- 19. Logistics services in the 21st century : supply chain integration and service architecture / Marcus Thiell, Sergio Hernandez. Restricted to subscribers or individual electronic text purchasers. "This book provides both business and IT professionals a reference for practices and guidelines to service innovation in logistics and supply chain management"--Provided by publisher. Also available in print. Mode of access: World Wide Web. Title from ebook home page (viewed on Aug. 23, 2010). Business logistics Information technology. Service industries Information technology. Information logistics Information management Lifecycle management Logistics enterprise models Radio frequency identification (RFID) Service innovation Service-oriented architecture Supplier relationship management Transportation logistics Wireless sensor network technology Luo, Zongwei 1971- IGI Global. (Original) 9781615206032 (DLC) 2009047131 http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61520-603-2 |
| spellingShingle | Service science and logistics informatics innovative perspectives 1. Innovative strategies for logistics processes / Bikem Türkeli, Alp Ariburnu, Özalp Vayvay -- 2. Research on the innovation mechanism and model of logistics enterprise : a Chinese perspective / Zhang Mu, Li Wenli, Luo Jing, Ye Xiang, Ren Congying, Wu Chengjuan -- 3. Managing customer-centric information : the challenges of information and communication technology (ICT) deployment in service environments / Martin R. Fellenz, Mairead Brady -- 4. Impact of wireless sensor network technology on service innovation in supply chain management / Gong Li, Jing Shi -- 5. Application and design of surface acoustic wave based radio frequency identification tags / Han Tao, Shui Yongan -- 6. Information needs of logistics service providers / Ulla Tapaninen, Hennariina Pulli, Antti Posti -- 7. IT audit for information logistics / Malgorzata Pankowska -- 8. Information and communication technology in logistics as a comparative advantage / Roman Gumzej, Martin Lipičnik -- 9. How to market OR/MS decision support / Masayuki Ueda -- 10. A multicriteria tool for evaluating performance of service suppliers : the case of Met-Mex Peñoles supply chain / Albalicia Martínez Hernández, Mario Cantú Sifuentes, Miguel Gastón Cedillo Campos -- 11. Analyzing requirements and approaches for sourcing software based services / G.R. Gangadharan, Erwin Fielt -- 12. Supplier relationship management in health care / Tobias Mettler, Peter Rohner -- 13. Cargo service dynamics and service-oriented architecture in East Asian airports / Joyce M.W Low, Loon Ching Tang, Xue-Ming Yuan -- 14. Lifecycle management of SLAs for service enterprises / Yang Li -- 15. Cyber transportation logistics : architecting a global value-chain for services / Yupo Chan, Jaouad Boukachour, Chia-Chu Chiang, Madan Mohan Dey, Charles-Henri Fredouët, Hing-Po Lo, Farhad Moeeni, Albert K. Toh -- 16. Perceived risk management : applying the TEID model to the traveler service chain / Magali Dubosson, Emmanuel Fragnière -- 17. Prediction reliability of container terminal simulation models : a before and after study / Armando Cartenì -- 18. New profession development : the case for the business process engineer / Ying Tat Leung, Nathan S. Caswell, Manjunath Kamath -- 19. Logistics services in the 21st century : supply chain integration and service architecture / Marcus Thiell, Sergio Hernandez. Business logistics Information technology. Service industries Information technology. |
| title | Service science and logistics informatics innovative perspectives |
| title_auth | Service science and logistics informatics innovative perspectives |
| title_exact_search | Service science and logistics informatics innovative perspectives |
| title_full | Service science and logistics informatics [electronic resource] innovative perspectives Zongwei Luo, editor. |
| title_fullStr | Service science and logistics informatics [electronic resource] innovative perspectives Zongwei Luo, editor. |
| title_full_unstemmed | Service science and logistics informatics [electronic resource] innovative perspectives Zongwei Luo, editor. |
| title_short | Service science and logistics informatics |
| title_sort | service science and logistics informatics innovative perspectives |
| title_sub | innovative perspectives |
| topic | Business logistics Information technology. Service industries Information technology. |
| topic_facet | Business logistics Information technology. Service industries Information technology. |
| url | http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61520-603-2 |
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